Instructions for preparing and sending a core dump from WebSphere MQ Workflow on AIX
If during the normal operation of WebSphere MQ Workflow on AIX a core dump is encountered, the following steps should be taken to prepare the core file for uploading to IBM Support.
- Log in to the system that experienced the core dump.
- Execute errpt -a |pg
- Look for the CORE_DUMP error which should show the resource that was core dumping. As an example you might see fmcamain.
- Once you have the program name that encountered the core run the following command: snapcore <full path to the core file> <full path to program>
- The output file is in /tmp/snapcore directory. Send this file to IBM support.