How to handle a core dump of WebSphere MQ Workflow on AIX

Product documentation


Abstract

Instructions for preparing and sending a core dump from WebSphere MQ Workflow on AIX

Content

If during the normal operation of WebSphere MQ Workflow on AIX a core dump is encountered, the following steps should be taken to prepare the core file for uploading to IBM Support.

  1. Log in to the system that experienced the core dump.
  2. Execute errpt -a |pg
  3. Look for the CORE_DUMP error which should show the resource that was core dumping. As an example you might see fmcamain.
  4. Once you have the program name that encountered the core run the following command: snapcore <full path to the core file> <full path to program>
  5. The output file is in /tmp/snapcore directory. Send this file to IBM support.

Product Alias/Synonym

fmc00wf fmc00sya

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Document information


More support for:

WebSphere MQ Workflow
System Administration

Software version:

3.6, 3.6.0.6

Operating system(s):

AIX

Software edition:

All Editions

Reference #:

7036778

Modified date:

2014-01-03

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