Native OOM may occur on z/OS while rendering WCM which requires conversions.

Product documentation


Abstract

If rendering WCM content that requires large numbers of image conversions, such as those found in CTC v4 content, a native OOM error may occur.

Content

You may see an error like this while rendering content from Web Content Manager requiring conversion.

SystemErr R java.io.IOException: Cannot run program "/opt/IBM/WebSphere/wp_profile/PortalServer/config/oiexport/exporter": error=12, There is not enough memory available now.
This indicates a shortage of native z/os memory available to the conversion process.

You can solve this by off-loading the DCS conversions to a different server.


Related information

Configuring a remote Document Conversion Service

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Document information


More support for:

WebSphere Portal
Document Conversion Services

Software version:

8.0, 8.0.0.0

Operating system(s):

z/OS

Reference #:

7036777

Modified date:

2013-01-14

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