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Native OOM may occur on z/OS while rendering WCM which requires conversions.

Product documentation


If rendering WCM content that requires large numbers of image conversions, such as those found in CTC v4 content, a native OOM error may occur.


You may see an error like this while rendering content from Web Content Manager requiring conversion.

SystemErr R Cannot run program "/opt/IBM/WebSphere/wp_profile/PortalServer/config/oiexport/exporter": error=12, There is not enough memory available now.
This indicates a shortage of native z/os memory available to the conversion process.

You can solve this by off-loading the DCS conversions to a different server.

Related information

Configuring a remote Document Conversion Service

Document information

More support for: WebSphere Portal
Document Conversion Services

Software version: 8.0,

Operating system(s): z/OS

Reference #: 7036777

Modified date: 14 January 2013