Audience: All Business Partners, and Customers
This STE will cover:
- How to get the most from the support portal for Netcool/OMNIbus
- Searching for solutions
- Searching for specific APAR's and Fix Pack's Online education, online documentation
- How to provide feedback or report issues with the support portal.
Date: December 20, 2012
8:00 AM Eastern US
Presented by: James Hutchinson and Murali Panchalingam
This is the presentation file used for the live session:
Approximately 1-2 hours after the live session concludes, you can replay the presentation at this link:
NOTE: You will need the event password to access the recording.
Event Password = tiv0li (0 is a zero).
If you are unable to access the recording, please contact the ISST Technical Enablement Delivery team for assistance:
If you wish to join the live session on December 20, 2012, on the playback link, change "GP" to GA".