IBM Information Management Support Online Resources and Subscriptions



The following information highlights ways you can get the most out of your IBM Information Management Technical Support experience.


Thank you for choosing IBM Information Management Software! We encourage you to take advantage of our wide array of (mostly free and some award-winning) electronic support tools to help you improve efficiency, reduce costs, and boost productivity. Our online resources make it easier for you to find technical information when you need it, to help with things like problem determination and management, search and navigation, education and documentation, obtaining fixes, and more. We look forward to assisting you in getting the most out of your IBM software and services investment!

  • Open, edit and track Service Requests (PMRs) online using the Service Request tool

  • View and subscribe to our Product Newsletters:

We believe that having your business is both a privilege and a responsibility. We hope to satisfy your business needs by providing you with excellent solutions and support for your information technology problems. We are committed to achieving the highest level of customer satisfaction in the industry, with quality-focused programs designed to provide services that enhance and maximize the use of IBM products. As your solutions partner, we are dedicated to enabling your success.

Thank you for choosing IBM.

Cross reference information
Segment Product Component Platform Version Edition
Information Management InfoSphere Information Server
Information Management InfoSphere QualityStage
Information Management InfoSphere Information Analyzer
Information Management InfoSphere Metadata Workbench
Information Management InfoSphere Business Glossary
Information Management InfoSphere FastTrack
Information Management InfoSphere Information Services Director
Information Management InfoSphere Global Name Recognition
Information Management InfoSphere Blueprint Director
Information Management IBM Industry Models
Information Management InfoSphere Federation Server
Information Management InfoSphere Classic Federation Server for z/OS
Information Management InfoSphere Classic Data Event Publisher for z/OS
Information Management InfoSphere Identity Insight

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Document information

More support for:

InfoSphere Information Server

Software version:

8.1, 8.5, 8.7, 9.1

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:


Modified date:


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