The following information highlights ways you can get the most out of your IBM Information Management Technical Support experience.
Thank you for choosing IBM Information Management Software! We encourage you to take advantage of our wide array of (mostly free and some award-winning) electronic support tools to help you improve efficiency, reduce costs, and boost productivity. Our online resources make it easier for you to find technical information when you need it, to help with things like problem determination and management, search and navigation, education and documentation, obtaining fixes, and more. We look forward to assisting you in getting the most out of your IBM software and services investment!
- Access all technical support downloads, content, tools, and more in the Support Portal
- Receive updates about product news, fixes, technical articles and more with My Notifications
- Download fixes using Fix Central
- Find product documentation and education modules in the IBM Knowledge Center
- Ask questions in dWAnswers or developerWorks discussion forums
- Open, edit and track Service Requests (PMRs) online using the Service Request tool
- View and subscribe to our Product Newsletters:
- Connect to IBM Information Management support through social media:
These social media channels contain information for all Information Management products
Thoughts from Information Management Support
IBM IM Support ( @IBM_IM_Support )
We believe that having your business is both a privilege and a responsibility. We hope to satisfy your business needs by providing you with excellent solutions and support for your information technology problems. We are committed to achieving the highest level of customer satisfaction in the industry, with quality-focused programs designed to provide services that enhance and maximize the use of IBM products. As your solutions partner, we are dedicated to enabling your success.
Thank you for choosing IBM.
|Information Management||InfoSphere Information Server|
|Information Management||InfoSphere QualityStage|
|Information Management||InfoSphere Information Analyzer|
|Information Management||InfoSphere Metadata Workbench|
|Information Management||InfoSphere Business Glossary|
|Information Management||InfoSphere FastTrack|
|Information Management||InfoSphere Information Services Director|
|Information Management||InfoSphere Global Name Recognition|
|Information Management||InfoSphere Blueprint Director|
|Information Management||IBM Industry Models|
|Information Management||InfoSphere Federation Server|
|Information Management||InfoSphere Classic Federation Server for z/OS|
|Information Management||InfoSphere Classic Data Event Publisher for z/OS|
|Information Management||InfoSphere Identity Insight|