The Information Platforms and Solutions Quarterly Newsletter is your trusted source of Information Management Support news, including useful tools, important product updates and fixes, upcoming key support dates, top technotes, and more.
Connect with IP&S Support at IOD 2013!
|Information on Demand 2013 is now only a few days away! Hopefully you've spent some time planning your 2013 IOD experience using the conference webpage and agenda builder -- as previous attendees are aware, your days at IOD will be jam packed!
Experts from the Support team will be at the IBM Software Subscription & Support Hub ready to share tips, tricks, and tools that can make using and maintaining your IBM Software smarter, simpler, and faster. We're located at booth #432, at the back of the EXPO between rows 400 and 500.
Here are the top three reasons to stop by booth #432 at IOD 2013:
Read more in our blog post and see you at booth #432 at IOD 2013!
InfoSphere Product Serviceability Demos
Serviceability improvements reduce the amount of time and effort that it takes to identify and resolve issues. Support expert Jim Tsimis will demonstrate the serviceability features in the latest versions of InfoSphere CDC, Information Server & MDM products.
Jim will show you how serviceability tools, such as ISA Lite / ISA DC, can help you document and assess the health of your installation and simplify the task of collecting diagnostic information. You will also learn how to subscribe to notifications, search for known issues, manage service requests, and download Fix Packs and recommended patches that are applicable to your installation. Jim will also point you to product specific communities, developerWorks resources and Redbooks.
Demos are available in the InfoSphere Demo Room, Pedestal 20.
|Get to know the NEW IBM Support Portal|
|A new version of the IBM Support Portal is now available and features a brand new look! You can learn about the new Portal through a series of blogs and a video covering all of the key improvements.
|Receive automated support updates|
|With My Notifications, you can receive daily or weekly announcements through e-mail, custom Web pages and RSS feeds. These customizable communications can contain important news, new or updated support content, such as publications, hints and tips, technical notes, product flashes (alerts) and downloads and drivers.|
|Get to know our product numbers|
|Did you know that IBM uses a common naming convention for our product numbers? Just think: V R M F or Version, Release, Modification, and Fix. Understanding this naming convention can help you find the right software releases and fixes.
Please note that there are some exceptions to this naming convention, particularly for recently acquired products.
|InfoSphere Information Server|
|IBM InfoSphere Data Replication (IIDR)|
|InfoSphere Master Data Management|
|InfoSphere Master Data Management Server (MDMS)|
|InfoSphere Master Data Management Collaboration Server (MDMCS)|
|InfoSphere Master Data Service (MDS)|
IP&S Newsletter Archive
|Click the link below to access our previous edition:|
|Information Management||InfoSphere DataStage|
|Information Management||InfoSphere Information Server|
|Information Management||InfoSphere QualityStage|
|Information Management||InfoSphere Information Analyzer|
|Information Management||InfoSphere Metadata Workbench|
|Information Management||InfoSphere Business Glossary|
|Information Management||InfoSphere FastTrack|
|Information Management||InfoSphere Information Services Director|
|Information Management||InfoSphere Global Name Recognition|
|Information Management||InfoSphere Blueprint Director|
|Information Management||InfoSphere Master Data Management Server|
|Information Management||WebSphere Product Center|
|Information Management||InfoSphere Master Data Management Server for Product Information Management|
|Information Management||WebSphere Customer Center|
|Information Management||Initiate Master Data Service|
|Information Management||InfoSphere Master Data Management Custom Domain Hub Stand Alone|
|Information Management||InfoSphere Master Data Management Collaboration Server|
|Information Management||IBM Industry Models|
|Information Management||InfoSphere Change Data Capture|
|Information Management||InfoSphere Replication Server|
|Information Management||InfoSphere Federation Server|
|Information Management||InfoSphere Classic Federation Server for z/OS|
|Information Management||InfoSphere Classic Replication Server for z/OS|
|Information Management||InfoSphere Change Data Capture for Oracle Replication|
|Information Management||InfoSphere Classic Data Event Publisher for z/OS|
|Information Management||InfoSphere Identity Insight|
|Information Management||InfoSphere Master Data Management|