The Information Platforms and Solutions Quarterly Newsletter is your trusted source of Information Management Support news, including useful tools, important product updates and fixes, upcoming key support dates, top technotes, and more.
|Grow your skills and knowledge through Information Centers|
|If you are looking for information about our products, make sure to search the product Information Centers for plenty of useful support-related knowledge.
Throughout this edition of the newsletter, you will find specific links to valuable Information Center content selected for you by our support experts. We encourage you to view this information as well as the general product Information Center links below:
|Remote Assistance and Chat: Working together with IBM Support|
|When you and your IBM Support Analyst are working together to resolve your Service Request, your analyst may need to view or take control of your screen to effectively diagnose and resolve your problem.
IBM has two options for remote connectivity:
In our previous newsletter, we discussed a related topic -- IBM Technical Support Chat. Click here to view the article (from Q1 2013) and click here to watch a YouTube video about chat.
|Important patches now available for Information Server|
|Patches are now available for the security vulnerabilities that are detailed in this Security Bulletin. We recommend that you take the actions outlined in the bulletin to download applicable patches for your release of Information Server.
|InfoSphere Information Server|
|InfoSphere Data Replication (IIDR)|
|Previously InfoSphere Replication Server|
|Previously Change Data Capture or CDC|
|InfoSphere Master Data Management Server (MDMS)|
|InfoSphere Master Data Management Collaboration Server (MDMCS)|
|InfoSphere Master Data Service (MDS)|
IP&S Newsletter Archive
|Click the link below to access our previous editions:|
|Information Management||InfoSphere DataStage|
|Information Management||InfoSphere Information Server|
|Information Management||InfoSphere QualityStage|
|Information Management||InfoSphere Information Analyzer|
|Information Management||InfoSphere Metadata Workbench|
|Information Management||InfoSphere Business Glossary|
|Information Management||InfoSphere FastTrack|
|Information Management||InfoSphere Information Services Director|
|Information Management||InfoSphere Global Name Recognition|
|Information Management||InfoSphere Blueprint Director|
|Information Management||InfoSphere Master Data Management Server|
|Information Management||WebSphere Product Center|
|Information Management||InfoSphere Master Data Management Server for Product Information Management|
|Information Management||WebSphere Customer Center|
|Information Management||IBM Initiate Master Data Service|
|Information Management||InfoSphere Master Data Management Custom Domain Hub Stand Alone|
|Information Management||InfoSphere Traceability Server|
|Information Management||InfoSphere Master Data Management Collaboration Server|
|Information Management||IBM Industry Models|
|Information Management||InfoSphere Change Data Capture|
|Information Management||InfoSphere Replication Server|
|Information Management||InfoSphere Federation Server|
|Information Management||InfoSphere Classic Federation Server for z/OS|
|Information Management||InfoSphere Classic Replication Server for z/OS|
|Information Management||InfoSphere Change Data Capture for Oracle Replication|
|Information Management||InfoSphere Classic Data Event Publisher for z/OS|
|Information Management||InfoSphere Identity Insight|
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