This document contains links (URLs) to IBM PureApplication System technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of PureApplication System.
The content below was sent in the Support Newsletter for IBM PureApplication System on 10 Dec, 2013. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.
This document contains links to IBM PureApplication System technical support documents and information. It is intended to help you to be proactive in the support and administration of your software. This document includes:
In the Spotlight
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IBM Software Services for Cloud
IBM Software Services for WebSphere provides unrivaled IBM software expertise and assets to deploy your workloads in private, public, or hybrid cloud environments.
Release notes for IBM PureApplication System
This document provides links to all release notes for IBM PureApplication System.
MustGather: Read first for PureApplication System
MustGather documents aid in problem determination and save time resolving service requests. These documents contain a list of the documentation you should gather so IBM PureApplication System Support can diagnose your specific problem. These documents might also include diagnostic tips that will aid in diagnosing and solving problems.
Specifications for IBM PureApplication System W1700 (MT 8278)
System specifications provide detailed information about IBM PureApplication System W1700 systems including dimensions, electrical data, and environmental requirements.
Specifications for IBM PureApplication System W1500 (MT 8283)
System specifications provide detailed information about IBM PureApplication System W1500 systems including dimensions, electrical data, and environmental requirements.
Organizing your problem information when reporting PureApplication System problems
To save time when reporting problems to IBM, this technote provides a method you can use to organize the information you have concerning the problem.
Welcome to PureApplication System Support
This technote describes information helpful to a new IBM PureApplication System client.
CMM message "I/O module iomodule__ is incompatible with the node configuration" presented in the PureApplication System's Events.
The CMM message""I/O module iomodule__ is incompatible with the node configuration" is expected when the CMM loses connection to the IMM during the time the CMM is checking the IMM for the IMM's configuration. The root cause of the problem is the IMM restarts.
Top 3 Tweets for PureApplication System
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Simplified IBM Support Portal is here!
IBM design worked directly with clients, to understand support preferences. Now you choose a product and the relevant support links for that product display on one page. Give the new Support Portal a try!
Supported firmware and software in PureApplication System
This document provides links to the detailed lists of supported firmware and software in IBM PureApplication System.
Recommended fixes for IBM PureApplication System W1500 and W1700
This document provides more information on the fix packs associated with the PureApplication System W1500 and W1700.
Exchanging information with IBM PureApplication System Technical Support for problem determination
How do I send problem documentation (Must Gather) or troubleshooting information to IBM PureApplication System Technical Support?
IBM Software Support Lifecycle
Find detailed information about the available IBM Software Support Lifecycle Policies to help you realize the full value of your IBM software products.
Creating a J2EE-based virtual application pattern within IBM PureApplication System
See this blog entry on creating a J2EE-based virtual application pattern with PureApplication Systems
IBM Education Assistant
See these free training modules related to PureApplication System on the IBM Education Assistant site.
Knowledge Collection: developerWorks articles about PureApplication System
What's available on the IBM developerWorks site about PureApplication System?
IBM Software Redbooks
Hundreds of IBM Redbooks publications are available for downloading.