IBM Support

2017 - March - IBM License Metric Tool, BigFix Inventory, Tivoli Asset Discovery for Distributed Customer Support Newsletter



Client self assist - Technical Support Information for ILMT, BFI and TAD4D (and BigFix)
Current issue for January, February, and March, 2017.


This newsletter contains links to License Metric Tool, BigFix Inventory, Tivoli Asset Discovery for Distributed technical support documents and other IBM BigFix information that may be helpful to you. It is intended to help you be proactive in the support and administration of your software.

Product Releases and News

Helpful Content

The following is a selection of some of our more popular articles and videos. 
Reviewing these articles might preemptively resolve a technical issue for you or address a question you didn't even think to ask!

Community Events

Each month, we host live OpenMic webcasts to address common technical issues of the day. Attending these sessions is a great way to stay informed with regard to our major product features and common technical issues.


The IBM Product Security Incident Response Team (PSIRT) is a global team that manages the receipt, investigation and internal coordination of security vulnerability information related to IBM offerings. Each month, Security Flashes are published as vulnerabilities are announced by IBM.

    1. IBM Security Incident Response Blog
    Information about individual Security Bulletins. Most Security Bulletins themselvesare accessible via the IBM Support Portal (, at the “Flashes, alerts and bulletins” link in a product page’s Documents card
    2. My Notifications
    We recommend that you subscribe to My Notifications to be alerted about the release or update of a Security Bulletin.

Getting Help

There are several methods to contact support for your technical issues. Additionally, there are many support-related resources as well including the IBM My Notifications and Fix Central. The following are some of the more common and useful resources available as well as details on what is included with each resource.

Social Media


To be on the mailing list that gets newsletters, as well as invitations to Security Support's Open Mic webcasts, send an e-mail to with the exact subject line:
snl subscribe Endpoint And Mobility Management

Original publication date


Cross reference information
Segment Product Component Platform Version Edition
Security Tivoli Asset Discovery for Distributed
Security IBM Endpoint Manager for Software Use Analysis
Security IBM BigFix Inventory

Product Alias/Synonym

IBM BigFix Inventory
IBM License Metric Tool

Document information

More support for: IBM License Metric Tool

Software version: Version Independent

Operating system(s): AIX, HP-UX, IBM i, Linux, Solaris, Windows

Reference #: 7035819

Modified date: 17 March 2017

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