September, 2014 - IBM License Metric Tool & Asset Discovery Customer Support Technical Information Newsletter

Newsletter


Abstract

Client self assist - Technical Support Information for ILMT, TAD4D and TAD4zOS Administrators

Content


Welcome to the IBM Cloud and Smarter Infrastructure (C&SI) - IBM License Metric Tool technical support information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.


Support Resources


  1. The Support Portal for IBM License Metric Tool
    Find technical content, answers, solutions and much more.
  2. The Support Portal for Asset Discovery for Distributed
    Find technical content,answers,solutions and much more.
  3. The Support Portal for Asset Discovery for zOS
    Find technical content, answers, solutions and much more.
  4. IBM Assist On-site
    Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.

Latest Technotes and FAQs


Most recent APARs


Latest Downloads and Fixes

  1. Fix Central for IBM License Metric Tool
    Tool to help you search fixes for your specific product.
  2. Recommended fixes for IBM License Metric Tool (ILMT & TAD4D)
    List of fixes - generally known as Maintenance Delivery Vehicles (MDV) - for LMT and TAD4D, along with their delivery dates.
  3. Fix Central for Asset Discovery for Distributed
    Tool to help you search fixes for your specific product.
  4. Fix Central for Asset Discovery for zOS
    Tool to help you search fixes for your specific product.

Education and training

  1. Support Technical Exchange Training Events for License Metric Tool
    New or previous technical training events that are available.
  2. Support Technical Exchange Training Events for Asset Discovery for Distributed
    New or previous technical training events that are available.
  3. Support Technical Exchange Training Events for Asset Discovery for zOS
    New or previous technical training events that are available.
  4. IBM Education Assistant complimentary flash training modules released for License Metric Tool
    Short technical training modules to help with the administration of your ILMT.

Problem Solving Resources

  1. MustGatherReadFirstDocument for LMT
    What docs are needed to troubleshoot an LMT problem?
  2. MustGather for LMT/TAD4D Agents and Server (7.2/7.5)
    Document lists the location containing files most frequently used for problem determination.
  3. IBM License Metric Tool Documentation Central
    This page includes various documentation links.
  4. IBM Asset Discovery for Distributed Documentation Central
    This page includes various documentation links.
  5. IBM Asset Discovery for zOS Documentation Central
    This page includes various documentation links.

Forums and Wikis

  1. IBM License Metric Tool Forum
    This forum is for technical discussion focused on LMT and sub-capacity licensing.
  2. Asset Discovery for Distributed Forum
    This forum is for technical discussion focused on Asset Discovery for Distributed.
  3. IBM License Metric Tool Wiki
    This Wiki provides you with the best practices and scenarios for using the product.
  4. Asset Discovery for zOS Wiki
    This Wiki provides you with the best practices and scenarios for using the product

If you have peers or co-workers that may benefit from these newsletters, please have them Bookmark this link

Warmest regards,
The C&SI IBM License Metric Tool & Asset Discovery Support Team!

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Product Alias/Synonym

IBM License Metric Tool
License Metric Tool
LMT
ILMT

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Document information


More support for:

IBM License Metric Tool

Software version:

Version Independent

Operating system(s):

AIX, AIX 6.1, HP-UX, IBM i, Linux, Solaris, Windows, i5/OS

Software edition:

All Editions

Reference #:

7035819

Modified date:

2014-09-09

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