January 2016 - IBM License Metric Tool & Asset Discovery Customer Support Technical Information Newsletter

Newsletter


Abstract

Client self assist - Technical Support Information for ILMT, TAD4D and TAD4zOS Administrators

Content

This newsletter contains links to License Metric Tool & Asset Discovery technical support documents and information. It is intended to help you be proactive in the support and administration of your software.

Product releases and news
  1. IBM License Metric Tool version 7.2 will be withdrawn from support in September 2016, and 7.5 will be withdrawn in April 2017
    We encourage you to become familiar with the benefits that migrating to version 9.x can bring into your company. For more information, review this short presentation.
  2. License Metric Tool Support Lifecycle
    IBM License Metric Tool version 7.2 and 7.5 will withdrawn support in September 2016 and April 2017, respectively
  3. CIT scanning component security fix
    This is a list of CIT packages delivered to mitigate some security issues reported in: CVE-2014-8926, CVE-2014-8927
  4. Downloading IBM License Metric Tool 9.2
    This document explains how to download IBM License Metric Tool 9.2 from Passport Advantage.
  5. December 2015 Software Catalog Update for ILMT 9.0 - 2015-12-10
    Update of the software catalog for IBM License Metric Tool 9.0 – December 2015 – IBM software only
  6. December 2015 Software Catalog Update for ILMT 7.2.2 and 7.5 - 2015-12-10
    Software Catalog Update for License Metric Tool - contains IBM software only
  7. PVU table (SHA-256) 2015-11-23 for IBM License Metric Tool 9.0.1 or newer and IBM BigFix Inventory
    Processor value unit table download page for IBM License Metric Tool 9.0.1 or newer and IBM BigFix Inventory (former name IBM Endpoint Manager for Sofware Use Analysis)
  8. PVU table 2015-11-23 for IBM License Metric Tool
    Processor value unit table download page for IBM License Metric Tool.
  9. PVU table 2015-11-23 for IBM Tivoli Asset Discovery for Distributed
    Processor value unit table download page for IBM Tivoli Asset Discovery for Distributed.
  10. IBM License Metric Tool Interim Fix 7.5.0-TIV-ILMT-IF0026
    This interim fix includes all APAR fixes released for version 7.5 up to this point plus additional APAR fixes. See readme for content details.

Helpful articles
  1. IBM Knowledge Center for IBM License Metric Tool
    ILMT documentation home, where you can find information about how to install, maintain, and use ILMT. With LMT, you can maintain an up-to-date inventory of the IBM distributed software assets in your IT infrastructure, and to measure the processor value units (PVUs), resource value units (RVUs), and CPU cores available to and consumed by each product.
  2. IBM Knowledge Center for Tivoli Asset Discovery for Distributed
    Your entry point to product information about Tivoli Asset Discovery for Distributed. Use the links in the Table of Contents to find documentation for specific versions and editions.
  3. IBM Knowledge Center for Tivoli Asset Discovery for z/OS
    Your entry point to product information about Tivoli Asset Discovery for z/OS. Use the links in the Table of Contents to find documentation for specific versions and editions.
  4. ILMT Links
    Pointers to ILMT Releases and Fixes, Software Catalog, PVU Table, System Tier Table, Education and Pricing
  5. Videos for ILMT and IBM BigFix (IBM Endpoint Manager)
    Training and tutorial videos for the IBM BigFix product.
  6. The risk of catalog import failure
    IBM continuously extends the content of the software catalog thus increasing the percentage of software detection. However, the catalog import time increases as a result and can take even more than 24 hours. The catalog import time depends on the scale of the environment, especially the number of discovered components. If the catalog import is exceptionally long, the ILMT/TAD4D user interface can timeout. The import can fail without any indication and corrupt the software inventory.

Past and upcoming events
  1. Prior Open Mic Webcast: Successful deployment of ILMT 9.2 on Windows Servers - 15 December 2015 - Presentation is attached
    Members of the IBM License Metric Tool Support team shared information on deploying version 9.2 on Microsoft Windows Servers. The presenter was Silviu Gligore
  2. Prior Open Mic Webcast: Using BigFix Software Distribution - 7 Oct 2015 - Presentation is attached
    Members of the Support team shared information on the IBM Software Distribution application. You can watch the replay at https://www.youtube.com/watch?v=uiWHJY1XbeA
  3. Prior Open Mic Webcast: Business Value of IBM License Metric Tool and Sub-capacity Pricing - 6 October 2015 - Presentation is attached
    Members of the Software Asset Management Project Office and ILMT support team shared information on the benefits of ILMT and the expectations of using it. This was not a technical presentation. The audience was the project leaders, decision makers, and middle management, rather than technical personnel. A recording of the session is at https://youtu.be/rkzezJigHNc
  4. Prior Open Mic Webcast: Elements for a successful ILMT / SUA deployment - 24 September 2015 [includes link to replay, and presentation attachment]
    Members of the IBM License Metric Tool (ILMT) technical support team shared information for optimizing the launch of ILMT or SUA (Software Use Analysis tool). A recording of the session is available at https://www.youtube.com/watch?v=s375y05IOaw
  5. Prior Open Mic Webcast for Endpoint Manager - Engaging Support for IBM Software Asset Management tools - 23 July 2015 - Presentation is attached
    Members of the IBM Endpoint Manager Support team shared information on how to get help from them.
  6. Interconnect 2016
    The premier Cloud and Mobile conference is February 21-25 at the MGM Grand & Mandalay Bay in Las Vegas, NV

New Technotes
  1. After upgraded ILMT or SUA to v9.2.2.0 on Windows successfully, clicking on Update Schema button failed with "Database error" message.
    After upgraded ILMT or SUA to v9.2.2.0 on Windows successfully, clicking on Update Schema button failed with "Database error" message.
  2. ILMT v9.2.2.0 Server service is no longer starting up if SCA (IBM BigFix Compliance) is also installed on the same server and it just upgraded to v1.7.55.
    If ILMT v9.2.2.0 and SCA v.1.6.x components are installed on the same Windows servers and after upgrading SCA to v1.7.55, ILMT Server service is no longer starting, with this error: "Windows could not start the IBM License Metric Tool 9.2.2.0 service service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion."
  3. Katakana codepage - special considerations
    Instructions for TADz customers using Katakana codepage for DB2
  4. IBM Sterling Gentran Server for iSeries is not being detected
    LMT 7.5 is not discovering IBM Sterling Gentran Server for iSeries
  5. LMT support for i5s Workload Capping Group feature
    Does LMT support for i5s Workload Capping Group feature when calculating the PVU subcapacity reports.
  6. LMT All-in-One installation hangs when IEM tries to run db2 commands
    Why does the LMT All-in-One installation hang when it is trying to talk to the LMT temadb database?

Community links
  1. IBM License Metric Tool blog
    Support ace Silviu Gilgore posts timely technical tips about ILMT.
  2. IBM License Metric Tool forum
    This forum is for technical discussion focused on LMT and sub-capacity licensing.
  3. IBM License Metric Tool wiki
    This Wiki provides you with the best practices and scenarios for using the product.
  4. Asset Discovery for Distributed forum
    This forum is for technical discussion focused on LMT and sub-capacity licensing.
  5. Asset Discovery for zOS wiki
    This Wiki provides you with the best practices and scenarios for using the product.
  6. IBM Product Security Incident Response Blog
    IBM PSIRT follows the NIST guidelines for determining the severity rating of the reported vulnerabilities.

Social media
  1. YouTube channel
    Watch presentations and demonstrations on the IBM Security Support YouTube channel
  2. Twitter
    Follow Security Support at Ask IBM Security
  3. Facebook page
    Follow IBM Security Support on Facebook

Contact Support
  1. How to contact IBM Security Support
    Remote technical support is available electronically via the web or by telephone. The IBM Software Support team is available to help troubleshoot and resolve your software problems or answer your questions related to the installation or operation of supported IBM Security Systems products.
  2. Service Request
    Allows you to create, update and monitor PMRs form our online web portal.
  3. Enhanced Customer Data Repository (ECuRep)
    How to exchange files with IBM Support
  4. My Notifications
    This feature will email you when new technotes, flashes, and docs are create about a specific product.
  5. Fix Central
    Fix Central provides fixes and updates for your system's software, hardware, and operating system.
  6. IBM Support Portal
    Provides a wealth of content for IBM products.

Cross reference information
Segment Product Component Platform Version Edition
Security Tivoli Asset Discovery for Distributed
Systems and Asset Management Tivoli Asset Discovery for z/OS

Product Alias/Synonym

IBM BigFix Inventory
IBM License Metric Tool
LMT
ILMT
TAD4D
TAD4zOS

Document information


More support for:

IBM License Metric Tool

Software version:

Version Independent

Operating system(s):

AIX, HP-UX, IBM i, Linux, Solaris, Windows

Reference #:

7035819

Modified date:

2016-02-02

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