August, 2014 - System Automation Customer Support Technical Information Newsletter

Newsletter


Abstract

Client self assist - Technical Support Information for System Automation Administrators

Content

Welcome to the IBM Cloud and Smarter Infrastructure (C&SI) - Tivoli System Automation technical support information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.


Support Resources


  1. Support Resources for Tivoli System Automation for MP
    Consider this the home page for the support of the TSAMP product. Each button below will take you to a collection of information, documents, or links that have been identified as most relevant to the given category.
  2. System Automation for Multiplatforms
    Find technical content, answers, solutions and much more.
  3. System Automation Application Manager
    Find technical content, answers, solutions and much more.
  4. System Automation for z/OS
    Find technical content, answers, solutions and much more.
  5. IBM Assist On Site or AOS
    Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.

Most recent News and Flashes



Latest Technotes and FAQs


Most recent APARs


Latest Downloads and Fixes


  1. Fix Central for System Automation for Multiplatforms
    This document points to the fixes for the System Automation product.

Education and training

  1. Support Technical Exchange training events for System Automation for Multiplatforms
    This is where you can find new or previous technical training events that are available.
  2. Support Technical Exchange training events for System Automation Application Manager
    This is where you can find new or previous technical training events that are available.
  3. Support Technical Exchange training events for System Automation for z/OS
    This is where you can find new or previous technical training events that are available.
  4. IBM Education Assistant complimentary flash training modules for System Automation for Multiplatforms
    Short technical training modules to help with the administration of your System Automation for Multiplatforms software.

Problem Solving Resources

  1. Featured Documents for System Automation for Multiplatforms
    Lists valuable documents that may help to answer your questions.
  2. Featured documents for System Automation for z/OS
    Lists valuable documents that may help to answer your questions.
  3. System Automation for Multiplatforms Documentation Central
    This page includes documentation links for System Automation for Multiplatforms.
  4. System Automation for zOS Documentation Central
    This page includes documentation links for System Automation for zOS.
  5. System Automation for Application Manager Documentation Central
    This page includes documentation links for System Automation for Multiplatforms.

Forums and Wikis

  1. Data Center Automation
    Connect, learn, and share with the Business Service Management experts.
  2. System Automation for Multiplatforms Forums
    Connect, learn, and share with the System Automation for Multiplatforms experts.
  3. System Automation for Application Manager Forums
    Connect, learn, and share with the System Automation Application Manager experts.
  4. System Automation Application Manager Wiki
    This Wiki provides you with best practices and scenarios for using the Tivoli System Automation Application Manager product.
  5. System Automation for z/OS Wiki
    This Wiki provides you with best practices and scenarios for using the product.
  6. System Automation for Multiplatforms Wiki
    This Wiki provides you with best practices and scenarios for using the TSAM for Multiplatforms product.


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Warmest regards,
The C&SI Application Dependency Discovery Manager Support Team!


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Related information

Tivoli Participating Product Technical Newsletters

Product Alias/Synonym

Tivoli System Automation
Tivoli System Automation Multiplatforms
Tivoli System Automation Multiplatforms for zOS
System Automation
System Automation Multiplatforms
System Automation for Multiplatforms for z/OS

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Document information


More support for:

Tivoli System Automation for Multiplatforms

Software version:

2.1, 2.2, 2.3, 3.1, 3.2, 3.2.1

Operating system(s):

AIX, Linux, Solaris, Windows

Software edition:

All Editions

Reference #:

7035790

Modified date:

2014-08-05

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