May, 2015 - System Automation Customer Support Technical Information Newsletter

Newsletter


Abstract

Client self assist - Technical Support Information for System Automation Administrators

Content

Welcome Banner
C&SI Support Newsletter

May 04, 2015 | Issue #5

Welcome to the IBM Cloud and Smarter Infrastructure (C&SI) - Tivoli System Automation technical support information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources


  1. Support Resources for Tivoli System Automation for MP
    Consider this the home page for the support of the TSAMP product. Each button below will take you to a collection of information, documents, or links that have been identified as most relevant to the given category.
  2. System Automation for Multiplatforms
    Find technical content, answers, solutions and much more.
  3. System Automation Application Manager
    Find technical content, answers, solutions and much more.
  4. IBM Assist On Site or AOS
    Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.

Most recent News and Flashes


Latest Technotes and FAQs


Most recent APARs


Latest Downloads and Fixes

  1. Fix Central for System Automation for Multiplatforms
    This document points to the fixes for the System Automation product.

Education and training

  1. IBM Education Assistant complimentary flash training modules for System Automation for Multiplatforms
    A collection of multimedia educational modules designed to help you gain a better understanding of IBM software products.

Problem Solving Resources

  1. System Automation for Multiplatforms Documentation Central
    This page includes documentation links for System Automation for Multiplatforms.
  2. System Automation for zOS Documentation Central
    This page includes documentation links for System Automation for zOS.
  3. System Automation for Application Manager Documentation Central
    This page includes documentation links for Tivoli System Automation Application Manager.
  4. Collecting data: Read First for Tivoli System Automation for z/OS
    Collecting Data documents aid in problem determination and save time resolving Problem Management Records (PMRs).

Forums and Wikis

  1. Data Center Automation
    Connect, learn, and share with the Business Service Management experts.
  2. System Automation for Multiplatforms Forums
    Connect, learn, and share with the System Automation for Multiplatforms experts.
  3. System Automation for Application Manager Forums
    Connect, learn, and share with the System Automation Application Manager experts.
  4. System Automation Wiki
    This Wiki provides you with best practices and scenarios for using the Tivoli System Automation product.
  5. System Automation for z/OS Wik
    This Wiki provides you with best practices and scenarios for using the product.
  6. System Automation for Multiplatforms Wiki
    This Wiki provides you with best practices and scenarios for using the System Automation for Multiplatforms product.
  7. System Automation Application Manager Wiki
    This Wiki provides you with best practices and scenarios for using the Tivoli System Automation Application Manager product.

If you have peers or co-workers that may benefit from these newsletters, please have them bookmark this link

Warmest regards,
The C&SI Tivoli System Automation Support Team!

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Related information

Tivoli Participating Product Technical Newsletters

Product Alias/Synonym

Tivoli System Automation
Tivoli System Automation Multiplatforms
Tivoli System Automation Multiplatforms for zOS
System Automation
System Automation Multiplatforms
System Automation for Multiplatforms for z/OS

Document information


More support for:

Tivoli System Automation for Multiplatforms

Software version:

2.1, 2.2, 2.3, 3.1, 3.2, 3.2.1

Operating system(s):

AIX, Linux, Solaris, Windows

Software edition:

All Editions

Reference #:

7035790

Modified date:

2015-05-07

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