Debugging most common ITM Windows OS agent problems



Audience: Tivoli Level 1 Support, Tivoli Technical Sales, Tivoli Services, Tivoli Technical Enablement, GTS, BP Technical Sales/Services, Customer

This STE will cover:
- Windows OS Agent architecture
- Troubleshooting tools
- Logs and traces
- Most Common problem scenarios

Date: July 27, 2012
10:00 AM Eastern US

Presented by: Aldo Bucossi


This is the presentation file used for the live session:


Approximately 1-2 hours after the live session concludes, you can replay the presentation at this link:

NOTE: You will need the event password to access the recording.
Event Password = tiv0li (0 is a zero).

If you are unable to access the recording, please contact the ISST Technical Enablement Delivery team for assistance:

If you wish to join the live session on July 27 2012, on the playback link, change "GP" to GA".

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Document information

More support for:

Tivoli OMEGAMON XE for Microsoft.NET

Software version:

Version Independent

Operating system(s):


Reference #:


Modified date:


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