July, 2017 - BigFix products and License Metric Tool technical support newsletter
Client self assist - Technical Support Information for IBM BigFix and IBM License Usage administrators and users
Mail date: July 31, 2017
Product Releases and News
Reminder: End of Life for BigFix v9.1 coming up on September 30th, 2017
Please upgrade to the latest version of BigFix for continued support.
As of July 1: Go to dW Answers for ILMT Support for all but Severity 1 issues
The Support team is monitoring dW Answers posts tagged with "ilmt" and will respond when they can be helpful. Please post all questions and non-critical problems there. We've locked the traditional ILMT forum that was at https://www.ibm.com/developerworks/community/forums/html/forum?id=11111111-0000-0000-0000-000000002453, but the content will remain available to you there.
BigFix 9.5 Patch 6 is now available
The main features of this release include: Resigning of Mac Clients with new certificates, Console Qualification for Windows 10 Creators Update Security enhancements, APAR and defect fixes. This release includes all Platform components.
BigFix 9.2 Patch 11 is now available
This patch has similar features to Patch 6 of V9.5.
Patches for RHEL: RHSM Download Plug-in and RHSM Download Cacher updated (version 22.214.171.124)
Includes these enhancements: "System Identity Certificate is no longer required starting from version 126.96.36.199" and "New check-storagereg command for RHSM Download Cacher 188.8.131.52"
July 2017 Software Catalog Update for ILMT 9.x - 2017-07-18
Extended software discovery capability for IBM software.
What’s new in BigFix Inventory 9.2.8
Install or upgrade ILMT/BFI to version 9.2.8 - 19 July 2017
Open Mic ~ includes link to replay; slides are attached.
Microsoft released MS17-010 in March to address the vulnerabilities (CVE-2017-0144 and CVE-2017-0145) that the Petya ransomware exploits to spread across networks. Consequently, BigFix has previously released the corresponding the Fixlets.
Troubleshooting RHSM Download Plug-in and Download Cacher
Refer to two parts of information in this section: 1: Reference logs for troubleshooting RHSM enhancements, and 2: RHSM troubleshooting checklist
Server error: Database connection error in IBM Endpoint Manager (BigFix)
Database Error: The database being connected to has a database version of "Enterprise 5.34", and this application requires a database version of "Enterprise 4.31".
After upgrade BFI/LMT server to version 9.2.7 LDAP authentication may not work in for some older LDAP types
Users are no longer able to login to BFI/LMT server web console using domain accounts,but it was working before the upgrade.
CODIN0531E The db2fenc1 user name already exists on the system and cannot be used by the installer.
The All-In-One ILMT installation on Linux server failed with the error above.
IBM License Metric Tool 9.2 - Supported Operating Systems
This document provides information about operating systems supported by each component of License Metric Tool. The information is sorted by operating system and by component.
Join members of the IBM License Metric Tool (ILMT) and IBM BigFix Inventory Support team as they delve further into the topic of relevance checks. After a presentation, attendees will be given an opportunity to ask questions of the panel of experts.
Open Mic replay on ILMT/BFI Maintenance: Keeping the tool current - 15 June 2017 (Includes link to video; presentation is attached)
Members of the IBM License Metric Tool (ILMT) and IBM BigFix Inventory Support team shared information on maintaining the license tool.
Support technical exchanges for IBM Security(all support technical exchanges)
Future and past
Subscribe to My Notifications to be alerted about product releases, patches and fixes, APARs, and the announcements or updates of Security Bulletins.
IBM Support Agent Tool (beta) provides answers to your support questions for IBM License Metric Tool
IBM is improving the quality of your experience with support and is helping you quickly get answers to your questions about IBM License Metric Tool. Try the newest IBM Support Agent today!
|IBM Security Learning Academy
This site provides FREE technical training for IBM Security products. You can explore the course catalog and build your own curriculum by enrolling in courses.
Find roadmaps for all BigFix and ILMT offerings here
Course: Enforcing PCI Standards with IBM BigFix Compliance
This lab addresses compliance through the creation of custom check lists, check list deployment, compliance review, and remediation of non-compliant systems.
The IBM BigFix product set, as well as IBM License Metric Tool are now in the dW Answers forum. Be sure to use these tags when submitting questions so Support agents will see them and help when they are able. IBM Security Support on YouTube
There now is one channel for BigFix and License Metric Tool support videos
See the playlist for BigFix (formerly Endpoint Manager) videos
See the playlist for ILMT and BigFix Inventory
To subscribe to the BigFix and License Metric Tool support mailing list, send an e-mail to email@example.com with the EXACT subject line:
snl subscribe Endpoint And Mobility Management
Original publication date
|Security||IBM BigFix Compliance|
|Security||IBM BigFix Detect|
|Security||IBM BigFix Inventory|
|Security||IBM BigFix Lifecycle|
|Security||IBM BigFix Patch|
|Security||IBM BigFix Platform|
|Security||IBM BigFix Protection|
|Security||IBM Endpoint Manager for Software Use Analysis|
|Security||IBM License Metric Tool|
|Security||Tivoli Asset Discovery for Distributed|
|Security||Tivoli Endpoint Manager for Core Protection|
|Security||Tivoli Endpoint Manager for Lifecycle Management|
|Security||Tivoli Endpoint Manager for Patch Management|
|Security||Tivoli Endpoint Manager for Power Management|
|Security||Tivoli Endpoint Manager for Security and Compliance|
BigFix Endpoint Manager
IBM Endpoint Manager
Tivoli Endpoint Manager
More support for:
IBM BigFix family
Software version: 8.2, 9.0, 9.1, 9.2, 9.5, Version Independent
Operating system(s): AIX, CentOS, HP-UX, Linux, OS X, Platform Independent, Solaris, Ubuntu, Windows
Reference #: 7027063
Modified date: 31 July 2017
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