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September, 2017 - IBM Spectrum Protect™ Snapshot (formerly FlashCopy Manager) Customer Support Technical Information Newsletter



Client self assist - Technical Support Information for IBM Spectrum Protect™ Snapshot (formerly FlashCopy Manager) Administrators


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IBM Systems Storage & Software Defined Infrastructure Technical Support Newsletter

September 2019, 2017 | Issue #9

Welcome to the IBM Spectrum Protect Snapshot (formerly FlashCopy Manager) Technical Support Information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources

    IBM Spectrum Protect™ Snapshot Support Portal
    Allows you to find technical content, answers, solutions and much more.
    IBM Spectrum Protect™ Snapshot (formerly FlashCopy Manager) - All Requirements Document
    This document contains links to all of the IBM Spectrum Protect™ Snapshot hardware and software requirement documents.
    IBM Support Site Assistance
    Working with IBM to help support your IBM product(s).
    IBM Assist On-site
    Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.
    Welcome to the IBM Client Success Essentials Community!
    This community brings together users of IBM software to share, collaborate and connect with each other virtually. Here, you'll find training videos, upcoming events, blogs, important web links, and more.
    IBM Storage Support Enhancements Summary
    At IBM, we are constantly looking for new ways to improve client experience with our storage products and storage support - whether this is to help you quickly get the most relevant or latest information on our best-of breed Storage products, or ways that you can reach out to and engage Storage Support.

Most Recent News, Flashes and Alerts

Latest Technotes and FAQs

    Most recent APARs

    Latest Downloads and Fixes

    Education and training

      IBM Systems Storage portfolio of related videos including the new videos
      This link is for a play list of IBM Spectrum Protect™ Storage portfolio related videos including the new videos.
      IBM Systems Storage - The SOS Files
      Collection of educational training videos and blogs
      IBM Knowledge Center
      The central location for finding and organizing information about IBM products

    Problem Solving Resources

    1. Problem Solving Resources On-line for IBM Spectrum Protect™ Snapshot
      A compiled list of URL's from our technical support teams containing documents to aid you in your system administration of IBM Spectrum Protect™ Snapshot.

    Forums and Wikis

      IBM Spectrum Protect™ Forum
      This forum is focused on protecting & maximizing the availability of your on demand computing data with Storage Management solutions.
      Storage Management Community
      Connect, learn, and share with the Storage Management Community experts.
      IBM DeveloperWorks Storage Blog
      Collaborate with other Storage experts.
      IBM System Storage Forum
      Use this forum to share ideas with knowledgeable experts and discover how IBM's latest storage solutions can address your business challenges.
      IBM Spectrum Protect™ Wiki
      This Wiki provides you with best practices and scenarios for using the product.

    If you have peers or co-workers that may benefit from these newsletters, please have them bookmark this link

    Warmest regards,
    The IBM Spectrum Protect Snapshot (Tivoli Storage FlashCopy Manager) Support Team!

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Related information

IBM Systems Storage Technical Support Newsletters

Product Alias/Synonym

Tivoli Storage FlashCopy Manager
Tivoli Storage Manager FlashCopy Manager
IBM Systems Storage FlashCopy Manager
IBM Tivoli Storage FlashCopy Manager
TSM FlashCopy Manager

Document information

More support for: Tivoli Storage Manager

Software version: All Supported Versions

Operating system(s): Platform Independent

Software edition: All Editions, Edition Independent

Reference #: 7024937

Modified date: 19 September 2017

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