Knowledge Collection: Installation and configuration documents for the IBM Business Process Manager (BPM) products

Knowledge Collections are navigation aids that organize content to help users quickly find relevant information. Knowledge Collections are not designed to be an all-inclusive list of all documents dealing with the specific theme.

This Knowledge Collection on installation and configuration issues is further organized into the following subcategories:

• Webcast replay on installation and configuration
• Clusters
• Commands
• Configuration
• Databases
• Error messages
• General
• IBM Process Designer
• Installation Manager
• Interoperability
• Launchpad
• Profile creation
• Service repository
• Uninstall
• Update
• Upgrade
• User Interfaces
• Other Knowledge Collections for IBM Business Process Manager

The applicable version is included in each entry.

If you need technical support, see the Support section for information on what IBM Software Support needs to investigate the issue.

Webcast replay on installation and configuration

Webcast replay: IBM Business Process Manager (BPM) V7.5.1 - Installation and Configuration (7024786)
Versions: 7.5.1, 7.5.0.1, 7.5
This WebSphere Support Technical Exchange is designed to discuss the installation and configuration of the IBM Business Manager (BPM) V7.5.1 Express, Standard, and Advanced edition for typical and custom installation scenarios. Overview, best practices and troubleshooting tips are also explored in standalone and ND clustered environments.
Level of Difficulty: Intermediate
Presenter(s): Sergio Arizpe
Date: 19 April 2012

Back to top

Clusters

IBM Business Process Manager (BPM) installation path on Windows must be kept short to create a network deployment environment (1592920)
Version: 8.0
On Windows, if you plan to create a network deployment environment, you must choose a short path when you install Business Process Manager. The default path of C:\Program Files\IBM\WebSphere\AppServer is too long for creating a cluster environment.

Back to top

Commands

The IBM Business Process Manager (BPM) configureNode command fails to create a cluster if a password contains prohibited special characters (1594799)
Version: 8.0.1, 8.0
If you create a cluster by using the configureNode command-line utility with a response file, the configureNode utility can fail during the addNode action with a "Script ND failed" error.

Bootstrap failed and Connection refused errors occur with the bootstrapProcessServerData.sh command for the IBM Business Process Manager (BPM) products (1588225)
Versions: 7.5.1, 7.5.0.1, 7.5
When you attempt to bootstrap the system with the bootstrapProcessServerData.sh command, it fails with the following errors: BUILD FAILED Java returned: 1 Connection refused

The bootstrapProcessServerData.bat command for IBM Business Process Manager does not load system information into the process server database (1508385)
Versions: 8.0.1, 8.0, 7.5.1, 7.5.0.1, 7.5
If you enter the wrong database information when you create a process server or a process center profile, you cannot run the bootstrapProcessServerData.bat command to load the system information into the process server database.

The installProcessAppPackage command requires the absolute path to the package in IBM Business Process Manager Version 7.5 (1500981)
Version: 7.5
When you install a process application using the offline installProcessAppPackage deploy command, you must provide an absolute path instead of a relative path to the package file.

The upgrade_7x.bat script does not run for the IBM Business Process Manager (BPM) and a password failure message is seen (1607400)
Version: 7.5.1
When you use the upgrade_7x.bat command, you receive a password failure message and cannot upgrade the product.

Back to top

Configuration

Changing ownership of an IBM Business Process Manager (BPM) Process Center or Process Server (1591697)
Versions: 7.5.1, 7.5.0.1, 7.5
You have a Business Process Manager Process Center or Process Server that was installed as a root user and you want it to run it as a non-root user. Or, you installed it as non-root and you want it to run it as a root user. Can the user type be changed?

Default Maximum Connections is too small in IBM Business Process Manager (BPM) 7.5 (1573982)
Versions: 7.5.1, 7.5.0.1, 7.5
The default data source maximum connection size for IBM Business Process Manager is 10. This value is too small for all installations other than a test on a laptop computer.

Configuring SSL for IBM Business Process Manager V7.5.x (1571924)
Version: 7.5.1
Missing description of steps to configure Secure Sockets Layer (SSL) communication between product components.

Configuration file overview and explanation for Lombardi Teamworks, WebSphere Lombardi Edition (WLE), and the IBM Business Process Manager (BPM) products (1439614)
Versions: 8.0, 7.5.1, 7.5.0.1, 7.5
How do the configuration files, for example 99Local and 98Database, load the data for the Lombardi Teamworks, WebSphere Lombardi Edition, and the IBM Business Process Manager products? What are some best practices in maintaining the information in those files?

Enabling Microsoft SQL trusted authentication in IBM Business Process Manager (BPM) Version 7.5.0 (1572649)
Versions: 7.5.1, 7.5
How do I enable Microsoft SQL trusted authentication in IBM Business Process Manager Version 7.5.0?

IBM Business Process Manager Advanced Edition Version 7.5 ? Configuring a Clustered Process Server (7022332)
Version: 7.5.1, 7.5
A step-by-step guide to learn how to set up a clustered Process Server including Business Space and HTTP Server in a production environment on Red Hat Enterprise Linux using Oracle 11g

The import of a process from IBM Blueworks Live to IBM Business Process Manager (BPM) Version 7.5 might fail if the process name contains more than 64 characters (1501303)
Version: 7.5
If the name of a process in IBM Blueworks Live contains more than 64 characters, you cannot import the process into IBM Business Process Manager V7.5.

After IBM HTTP Server is configured, My Team Performance cannot be viewed from the IBM Business Process Manager (BPM) Portal (1617493)
Versions: 8.0, 7.5.1, 7.5
If you configure IBM HTTP Server on an IBM Business Process Manager server, you might see an HTTP 500 exception when you click the My Team Performance link in the IBM Business Process Manager Portal. However, other Business Process Manager functions work. The issue does not occur when you access IBM Business Process Manager directly without an IBM HTTP Server.

The timeout property in the 99Local.xml configuration file for IBM Business Process Manager (BPM) Version 7.5.1 is not documented (1623363)
Version: 7.5.1
Is the timeout property in the 99Local.xml configuration file valid for IBM Business Process Manager V7.5.1?

Best practices for using the WpsUpdate.py script with IBM Business Process Manager (BPM) Advanced: Process Server for z/OS V8.0.0 (7036922)
Version: 8.0
WpsUpdate.py is a script that you run when you configure an IBM BPM Advanced for z/OS cell. This script is used in Network Deployment topologies to repair inconsistencies in the configuration details of cluster members that are generated by using the Deployment Environment wizard.

Back to top

Databases

DB2 and Oracle advanced database support for IBM Business Process Manager (BPM) Standard, IBM Business Process Manager Advanced, and IBM Business Monitor V7.5.x and V8.0.x products on distributed platforms (1578920)
Versions: 8.0.1, 8.0, 7.5.1, 7.5.0.1, 7.5
Which databases are supported for IBM Business Process Manager and Business Monitor products?

Configuring XA transactions in Microsoft SQL Server for IBM Business Process Manager (BPM) Versions 7.5 and 7.5.1 (1574110)
Versions: 7.5.1, 7.5.0.1, 7.5
How do you configure XA transactions in Microsoft SQL Server for IBM Business Process Manager Versions 7.5 and 7.5.1?

IBM Business Process Management V7.5 installation fails during an IBM DB2 express installation (1503268)
Versions: 7.5.1, 7.5
An IBM Business Process Management V7.5 installation fails if you do not provide the appropriate password for the IBM DB2 administrative user, which is bpmadmin.

Prerequisites for using an existing DB2 database with a typical installation (1499740)
Version: 7.5
To use the existing database option during a typical installation of IBM Business Process Manager, you must ensure that your DB2 database already exists and that the database configuration meets certain requirements.

Cannot use the domain user ID to create a new database in IBM DB2 Express with IBM Business Process Manager (1504375)
Version: 7.5
After you install IBM DB2 Express, you cannot use the domain user ID to run the db2cmd command to create a new database and tables.

Back to top

Error messages

A "./configCommonDB.sh: line 30: temp.sql: command not found" error occurs with the IBM Business Process Manager (BPM) products (1589793)
Versions: 7.5.1, 7.5.0.1, 7.5
A "command not found" issue occurs with the configCommonDB.sh command and Oracle databases.

The "PLS-00201: identifier 'DBMS_LOCK' must be declared" error occurs when starting the server for IBM Business Process Manager (1507277)
Versions: 8.0, 7.5.1, 7.5
The "PLS-00201: identifier 'DBMS_LOCK' must be declared" error is seen in the SystemOut.log file with a newly created IBM Business Process Manager Version 7.5 profile or with a profile that is migrated from a previous version.

An AIX platform mismatch error occurs for an IBM Business Process Manager Standard Process Center using a typical installation (1605837)
Version: 7.5.1
You install IBM Business Process Manager Standard Process Center on an AIX Version 7.1 LPAR with IBM DB2 Linux, UNIX, and Windows using a typical installation. However, the installation process stops and the Installation Manager displays a platform mismatch error for the PM65879 interim fix.

A "AttributeError: wbmConfigureQueueBypassDatasource" error occurs when using the configureQueueBypass.py jython script with IBM Business Process Manager (BPM) Standard and IBM Business Monitor (1606940)
Versions: 8.0, 7.5.1, 7.5, 7.5.0.1
Configuring table-based event delivery fails in a multiple-cell environment between IBM Business Process Manager Standard Edtion and IBM Business Monitor when you run the configureQueueBypass.py jython script.

A "ErrorCode: -1031, SQLState: 58031" is seen when installing IBM Business Process Manager (BPM) (1613480)
Versions: 8.0.1, 8.0, 7.5.1.1, 7.5.1, 7.5.0.1, 7.5
When you attempt to install IBM Business Process Manager, the installation process fails and a "ErrorCode: -1031, SQLState: 58031" exists in the ProcCtr01_create.log file.

An invalid password error is displayed while installing Business Process Manager (BPM) V7.5 (1614516)
Version: 7.5
What should you do when an invalid password error is displayed while you are installing Business Process Manager V7.5?

Back to top

General

A typical installation for IBM Business Process Manager (BPM) does not work (1593277)
Version: 8.0
The typical installation option in IBM Business Process Manager does not work on a Microsoft Windows-based system that is managed by a large active directory server.

Microsoft Windows shortcuts do not use the host name specified during the installation of IBM Business Process Manager V7.5 (1567195)
Versions: 7.5.0.1, 7.5
The IBM Business Process Manager (BPM) V7.5 installation creates shortcuts in the Windows start menu. These shortcuts always use the "localhost" host name and do not check the host name assigned during the installation process.

A typical install of the IBM Process Server results in a failure of the installation process for IBM Business Process Manager (BPM) (1500774)
Version: 7.5
The use of spaces in the environment name for a typical install of the IBM Process Server causes the installation process to fail for IBM Business Process Manager.

Unique cell and node names are required in IBM Business Process Manager (BPM) topology (1609791)
Version: 8.0.1, 8.0, 7.5.1.1, 7.5.1, 7.5.0.1
Environments in an IBM Business Process Manager (BPM) topology need to have unique cell and node names. If the same cell names exist, some communcation between the Process Center and other online servers will be inaccurate or lost.

Back to top

IBM Process Designer

Installation Instructions of V7.5.0 Fix Pack 1 (V7.5.0.1) for IBM Process Designer (7022298)
Version: 7.5.0.1
This document details and provides instructions for installing V7.5.0 Fix Pack 1 (V7.5.0.1) for IBM Process Designer

You might not be able to install the Process Designer with IBM Business Process Manager (BPM) Version 7.5 (1568782)
Versions: 7.5.0.1, 7.5
On a Microsoft Windows 7 or Windows 2008 operating system, the Process Designer does not install using the basic installation method.

Back to top

Installation Manager

How to launch Installation Manager directly, for IBM Business Process Manager, IBM Business Monitor, or WebSphere Enterprise Service Bus, on 64-bit systems (1500775)
Version: 7.5
Installation Manager can be launched directly on 64-bit systems.

Unable to install IBM Business Process Manager Version 7.5 using an existing Installation Manager (1507824)
Version: 7.5
You might attempt to install IBM Business Process Manager Version 7.5 by manually adding all the required respositories and selecting all of the packages to be installed at the same time. However, you cannot complete the installation process and you see a DetectRunningProcess exception in the Installation Manger. This document provide a work around to complete the installation

With IBM Business Process Manager (BPM), Installation Manager detects an imported package that is not synchronized (1618167)
Version: 7.5.1, 7.5
Applying WebSphere Application Server fixes using IBM WebSphere Update Installer (UPDI) requires that you import for IBM Installation Manager synchronization prior to applying fixes to IBM Business Process Manager.

Restoring the IBM Installation Manager history with IBM Business Process Manager (BPM) and WebSphere Enterprise Service Bus (WESB) (1625505)
Version: 8.0.1, 8.0, 7.5.1, 7.5
How can you restore the installation history in IBM Installation Manager after you reinstall IBM Installation Manager?

Back to top

Interoperability

IBM Business Process Manager (BPM) Advanced installation fails when installing on an existing WebSphere Application Server (WAS) Network Deployment V8 installation (1595333)
Version: 8.0
The IBM Business Process Manager Advanced installation fails when you install on an existing WebSphere Application Server Network Deployment V8 installation that has WebSphere eXtreme Scale installed on it.

Back to top

Launchpad

IBM Business Process Manager (BPM) Advanced users who use an IP address to access Process Portal might need to log in a second time when opening a task (1595104)
Version: 8.0
If you use an IP address instead of using a host name to enter Process Portal, you might need to log in again when you open a task in Process Portal. Logging in twice is necessary when there is a proxy server between the client machine and the application server that deploys Process Portal.

An IBM Business Process Manager launchpad prompt asks for "IBM service repository" credentials (1598768)
Version: 8.0
When you install the IBM Business Process Manager Version 8.0 products, the launchpad prompts to enter credentials for "IBM service repository." What are the credentials that you need to use on this panel?

Launchpad does not open on AIX or Linux operating systems for the IBM Business Process Manager (BPM) 7.5.x and IBM Business Monitor V7.5.x products (1595098)
Versions: 7.5.1, 7.5.0.1, 7.5
When you try to install using the Launchpad, the Launchpad does not open. Instead, a supported browser error message is shown.

JR42324: Launchpad hangs at 41% during a typical installation (4032300)
Version: 7.5.1
The Launchpad hangs at 41% when you install an IBM Business Process Manager (BPM) product using the typical installation method in some Microsoft Windows environments.

Launchpad hangs at 41% during a typical installation for the IBM Business Process Server (BPM) products (1588515)
Version: 7.5.1
The Launchpad hangs at 41% when you install an IBM Business Process Manager product using the typical installation method in some Microsoft Windows environments.

IEHS is not in the downloadable image and DVD for IBM Business Process Manager (4031355)
Version: 7.5.1
The IBM Eclipse Help System (IEHS) is not installed after selecting Install and start the Help System from the Help System installation section of the launchpad.

IBM Business Process Manager Launchpad window for a typical installation displays empty (1502136)
Version: 7.5
The Launchpad window for the typical installation path in IBM Business Process Manager 7.5 is mainly blank and only shows Back and Next buttons on the bottom of the window.

How can I view content in the launchpad window that is not visible when I install Business Process Manager V7.5? (1613692)
Versions: 7.5.1.1, 7.5.1, 7.5.0.1, 7.5

Back to top

Profile creation

Bootstrap for the IBM Business Process Manager (BPM) products fail with SQLCODE=-964, SQLSTATE=57011 (1591154)
Versions: 7.5.1, 7.5.0.1, 7.5
The profile creation process fails while running the bootstrap code to populate the Process Server database with the following symptoms. You see a BUILD FAILED message.

A CWLLG1162E error occurs with IBM Business Process Manager (1508659)
Versions: 8.0, 7.5.1, 7.5
You create a stand-alone profile with the option to delay running the database scripts or clusters that are created using the deployment environment. Then, you see a CWLLG1162E error in the log files and a 500 error when you access the Process Center or other consoles.

A typical installation of IBM Business Process Manager (BPM) Version 7.5 on Microsoft Windows 7 fails during the profile creation steps (1514927)
Versions: 7.5.0.1, 7.5
Attempts to install IBM Business Process Manager V7.5 on a Microsoft Windows 7 operating system result in a profile creation error.

Successful installation is reported after profile creation failure (1499913)
Versions: 7.5
If the profile creation step fails during a custom installation, the failure is not recognized by Installation Manager, which reports a successful installation. This problem occurs only on Windows platforms.

Profile creation failure during reinstallation of IBM Business Process Manager, IBM Integration Designer, or WebSphere Enterprise Service Bus with DB2 Express (1501436)
Version: 7.5
When you reinstall IBM Business Process Manager, IBM Integration Designer, or WebSphere Enterprise Service Bus with DB2 Express, the profile creation step fails when it tries to create the databases.

Stand-alone profile creation and nonworking JAX-WS API query calls in the IBM Business Process Manager Advanced runtime server (1500733)
Version: 7.5
Stand-alone profile creation for the IBM Process Center or IBM Process Server can lead to nonworking JAX-WS application programming interface (API) query calls in the runtime server.

Profile creation fails when the database password has a combination of a ' (single quote) and " (double quote)in IBM Business Process Manager (BPM) Advanced and IBM Business Monitor (1595506)
Version: 8.0
When you create a profile for IBM Business Process Manager (BPM) Advanced or IBM Business Monitor using a database password containing both a ' (single quote) and " (double quote), the authentication alias cannot be created and the profile creation fails.

Profiles created with templates for WebSphere Application Servers produce error messages after installing IBM Business Process Manager (BPM) (1619932)
Version: 8.0.1, 8.0, 7.5.1, 7.5
Errors occur when you start a WebSphere Application Server profile after installing IBM Business Process Manager Advanced for z/OS.

Back to top

Service repository

You cannot connect to the IBM Business Process Manager or IBM Business Monitor V8.0.1 service repository during an update or a custom installation (1617394)
Version: 8.0.1
When you are doing an update or a custom installation of an IBM Business Process Manager or IBM Business Monitor V8.0.1 product, you cannot connect to the service repository to install the updates.

Back to top

Uninstall

Warning while uninstalling IBM Business Process Manager, IBM Business Monitor, or WebSphere Enterprise Service Bus on Linux zSeries or Solaris (1571647)
Version: 7.5.1
On the Solaris and Linux for System z operating systems, uninstalling IBM Business Process Manager Standard,? IBM Business Process Manager Advanced, IBM Business Process Manager Advanced: Process Server, IBM Business Monitor, or WebSphere Enterprise Service Bus ends with a warning message.

Errors occur when uninstalling multiple server and tooling products (1499944)
Version: 7.5
Uninstalling multiple products (for example, IBM Business Process Manager and IBM Integration Designer) at the same time might cause Installation Manager errors or warnings. The types of errors or warnings you receive vary, depending on the combination of products that you attempt to uninstall.

Removing the default WebSphere Enterprise Applications from IBM Business process Manager (BPM) Advanced (1607522)
Versions: 8.0, 7.5.1, 7.5.0.1, 7.5
After the Business Process Manager server has been installed, you might notice 25-30 WebSphere Enterprise Applications that have been installed by default. You might think that you will never use some of them. Can you remove them without harming the Business Process Manager server?

Back to top

Update

IBM Business Process Manager (BPM) update fails due to a mkdir error (1575491)
Versions: 8.0, 7.5.1, 7.5.0.1, 7.5
During the Business Process Manager product update, the update process fails with mkdir errors

Installing the required fixes for the IBM Business Process Manager V8.0 products and IBM Business Monitor V8.0 (7025131)
Version: 8.0
This document provides detailed instructions for installing the required fixes for the IBM Business Process Manager V8.0 products and IBM Business Monitor V8.0.

Required interim fixes for IBM Business Process Manager and IBM Business Monitor (4033778)
Version: 8.0.1
Interim fixes, including fixes for IBM WebSphere Application Server, are required for several business process management products.

Required interim fixes for IBM Business Process Management products (4032668)
Version: 8.0
Interim fixes, including fixes for IBM WebSphere Application Server, are required for several business process management products.

Required interim fixes for IBM Business Process Management products (4033515)
Version: 7.5.1.1
Interim fixes, including fixes for IBM WebSphere Application Server, are required for several business process management products.

Required interim fixes for business process management products (4031378)
Version: 7.5.1
Interim fixes, including fixes for IBM WebSphere Application Server, are required for several business process management products.

Fix Pack installation Instructions for the IBM Business Process Manager V8.0.1 Fix Pack 1 (V8.0.1.1) products (7038088)
Version: 8.0.1.1
This document provides instructions for installing V8.0.1 Fix Pack 1 (V8.0.1.1) for the IBM Business Process Manager products.

Update instructions for the IBM Business Process Manager (BPM) V8.0.1 products (7036335)
Version: 8.0.1
This document provides instructions for installing V8.0.1 for the IBM Business Process Manager products.

Update Instructions for V7.5.1 Refresh Pack for the IBM Business Process Manager (BPM) products (7023410)
Version: 7.5.1
This document provides instructions for updating to the V7.5.1 Refresh Pack for the IBM Business Process Manager products.

Recommended fixes for a new installation of IBM Business Process Manager 7.5.1, IBM Business Monitor 7.5.1, and IBM WebSphere Enterprise Service Bus 7.5.1 (7023411)
Version: 7.5.1
This document provides detailed instructions for installing the recommended fixes for IBM Business Process Manager 7.5.1, IBM Business Monitor 7.5.1, and IBM WebSphere Enterprise Service Bus 7.5.1.

WebSphere Application Server V7.0.0.19 Fix Pack for business process management (4031386)
Version: 7.5.1
IBM WebSphere Application Server Version 7.0 Fix Pack 19, also known as Version 7.0.0.19, is a prerequisite download for IBM Business Process Management products.

Installation Instructions of V7.5.1 Fix Pack 1 (V7.5.1.1) for the IBM Business Process Manager products (7035489)
Version: 7.5.1.1
This document provides instructions for installing V7.5.1 Fix Pack 1 (V7.5.1.1) for the IBM Business Process Manager products.

Installation Instructions of V7.5.0 Fix Pack 1 (V7.5.0.1) for the IBM Business Process Manager products (7022244)
Version: 7.5.0.1
This document provides instructions for installing V7.5.0 Fix Pack 1 (V7.5.0.1) for the IBM Business Process Manager products.

Known Issues: IBM Business Process Manager products V8.0.1 Fix Pack 1 (V8.0.1.1) (7038091)
Version: 8.0.1.1
This document details known issues with V8.0.1 Fix Pack 1 (V8.0.1.1) for the installation of the IBM Business Process Manager products.

Known Issues: IBM Business Process Manager products V7.5.1 Fix Pack 1 (V7.5.1.1) (7035488)
Version: 7.5.1.1
This document details the known issues with V7.5.1 Fix Pack 1 (V7.5.1.1) for the installation of IBM Business Process Manager products.

Known Issues: IBM Business Process Manager products V7.5.0 Fix Pack 1 (V7.5.0.1) (7022243)
Version: 7.5.0.1
This document details the known issues with V7.5 Fix Pack 1 (V7.5.0.1) for the installation of IBM Business Process Manager products.

Performance Data Warehouse database does not generate tables or views after the IBM BPM V7.5.0 Fix Pack 1 update (1567240)
Version: 7.5.0.1
Update Tracking Definitions does not generate expected tables and views in the Performance Data Warehouse database after you apply IBM Business Process Manager Standard Fix Pack 1. Errors are not visible in the standard logs to indicate why the tables and views were not generated.

Profile update instructions for IBM Business Process Manager (BPM) interim fixes (1608414)
Versions: 8.0.1, 8.0, 7.5.1, 7.5.0.1, 7.5
How do you make the required updates to a profile after applying IBM Business Process Manager interim fixes?

Back to top

Upgrade

Profile upgrade instructions for IBM Business Process Manager Version 8.0.1 Fix Pack 1 (V8.0.1.1) (7038089)
Version: 8.0.1.1
This document provides the instructions to upgrade existing profiles for the IBM Business Process Manager products to Version 8.0.1 Fix Pack 1 (V8.0.1.1).

[ Profile upgrade instructions for V7.5.1 Fix Pack 1 (V7.5.1.1) IBM Business Process Manager (BPM) product installations with existing profiles (7035490)
Version: 7.5.1.1
This document provides instructions for upgrading existing profiles to V7.5.1 Fix Pack 1 (V7.5.1.1) for the IBM Business Process Manager products.

Profile upgrade instructions for V7.5.0 Fix Pack 1 (V7.5.0.1) IBM Business Process Manager product installations with existing profiles (7022245)
Version: 7.5.0.1
This document provides instructions for upgrading existing profiles in V7.5.0 Fix Pack 1 (V7.5.0.1) for the IBM Business Process Manager products. IBM Business Process Manager Standard, IBM Business Process Manager Express, and IBM Business Process Manager Advanced are collectively referred to as the IBM Business Process Manager products within this document.

Special Instructions for IBM Business Process Manager products V7.5.0 Fix Pack 1 (V7.5.0.1) (7022246)
Version: 7.5.0.1
This document provides the additional instructions that are required to complete the upgrade of existing profiles with special requirements to V7.5.0 Fix Pack 1 (V7.5.0.1) for IBM Business Process Manager products. IBM Business Process Manager Standard, IBM Business Process Manager Express, and IBM Business Process Manager Advanced are collectively referred to the IBM Business Process Manager products within this document.

Back to top

User interfaces

A "CWLCB0020E: The Common Base Event browser is unavailable" displays when you log into the Common Base Event Browser for IBM Business Process Manager (BPM) (1574106)
Versions: 7.5.1, 7.5.0.1, 7.5
After you install Process Server Version 7.5.x in an IBM Integration Designer Version 7.5 and start the servers, you log into the Common Base Event Browser. However, you see the "CWLCB0020E: The Common Base Event browser is unavailable" message.

A "message for key: xxx is not found" error shows on the Process Portal Console after upgrading to the IBM Business Process Manager (BPM) 7.5.1 products (1577551)
Version: 7.5.1
After you upgrade the database from IBM Business Process Manager Version 7.5.x to 7.5.1, you might find some messages that are similar to "messge for key: scoreboard.MyPerf.name is not found" in the left panel of Process Portal Console under the"My ScoreBoards" tab.

The Process Portal for the IBM Business Process Manager (BPM) products does not render properly when using Load Balancer (1587668)
Versions: 8.0.1, 8.0, 7.5.1, 7.5.0.1, 7.5
When you enable Load Balancer or specify "localhost" as host name during IBM Business Process Manager server installation, the Process Portal user interface does not have any Cascading Style Sheet (CSS) styling.

The CWLLG2015E: Error: You are not authorized to enter the repository view of a non-repository server occurs when you attempt to access the Process Center console for IBM Business Process Manager (1508665)
Versions: 8.0, 7.5.1, 7.5
You cannot access the Process Center console and you receive a "CWLLG2015E: Error: You are not authorized to enter the repository view of a non-repository server " in the systemout.log file.

You must run Microsoft Internet Explorer V8 in Compatibility mode for IBM Business Process Manager (BPM) (1501054)
Version: 7.5
In IBM Business Process Manager when you access certain web user interfaces from an Internet Explorer V8 browser, the browser must be in Compatibility mode. Specifically, this applies to Process Center console, Process Admin Console, Performance Admin console, and IBM Process Portal. For IBM Business Process Manager Advanced, this does not apply to Business Space or the Administrator console and components within it such as Business Process Choreographer Explorer.

Back to top

Support

If you are having installation issues and need help from IBM Support, see the Collect troubleshooting data for installation and upgrade problems in IBM Business Process Manager (BPM) (1506937) topic. This document explains what documentation you must collect (MustGather) so that the IBM Business Process Manager Support team can diagnose your problem. If you gather this documentation before contacting support, it will expedite the troubleshooting process, and save you time.

Back to top

Other Knowledge Collections for IBM Business Process Manager

• Knowledge Collection: Database documents for the IBM Business Process Manager (BPM) products (7036941)
• Knowledge Collection: Migration documents for the IBM Business Process Manager (BPM) products (7038196)
• Knowledge Collection: Performance documents for the IBM Business Process Manager (BPM) products (7037045)
• Knowledge Collection: Security documents for the IBM Business Process Manager (BPM) products (7036942)

Back to top