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Rational Change 5.3.0.3 release information

Release Notes


Abstract

The release information for IBM Rational Change 5.3.0.3 contains information about fixes, pointers to important documentation and provides a list of known problems.

Content

This release information includes the following content about Rational Change version 5.3.0.3




About this release

Rational Change version 5.3.0.3 addresses a number of issues in version 5.3 and its previously delivered fix packs. This fix pack is translated in Japanese and Chinese as well.
Rational Synergy Fix Pack 7.2.0.2 is required for the OSLC related fixes,
For details, refer to Software and hardware requirements


Fixed APARs in this release


APARs that are fixed in this release are in the Fix list document.




Product documentation

For complete documentation, including installation instructions for 5.3, review the Information Center.

For more information, review the following resources:

Software and hardware requirements

Review the detailed system requirements document at Detailed System Requirements for Rational Change 5.3.0.2 (this information is the same for 5.3.0.3).






Access the software

Access the Rational Change 5.3.0.3 at Download document.

Installation information

Prerequisites:

Installation Instructions:

1. Log in to the machine where Rational Change is installed as the user who installed Rational Change.


2. Unzip (Windows) or untar (UNIX) the patch file into <CHANGE_APP_HOME>/WEB-INF/packages. The resultant directory will have the name "rc<patch version>".

For example, on UNIX:
$ cd <CHANGE_APP_HOME>/WEB-INF/packages
$ tar xvf <file path>


3. Installing the fix pack 5.3.0.3
  • Login to Rational Change as Admin, and click the "System Administration" link in the action panel.
  • Click on the "Package Installer" tab, select this fix pack from the "Available Packages" listbox, and click the "Install" button.
  • Follow the below manual steps which are needed for some of the fixes to work.
    a. The 'services' directory delivered with the fix pack is not automatically installed. For this, first take a manual backup of the file <CHANGE_APP_HOME>/WEB-INF/services/ChangeService/META-INF/ChangeService.wsdl and then replace it with the file 'services/ChangeService/META-INF/ChangeService.wsdl' from the fix Pack.

  • b. If Change is installed on Tomcat and when there is a directory in the Change installation path which is same as the context, then manually copy file 'Rational_Change.5.3.FP0.2.fxtag' from the fix pack under '/properties/version' directory into <CHANGE_INSTALLED_DIRECTORY>/properties/version.
    c. The 'license_api' directory delivered with the fix pack is not automatically installed. For this, first take a manual backup of the file <CHANGE_APP_HOME>/WEB-INF/lib/32Bit (or 64Bit) directory (Choose the directory according to the bitness of your OS). From the unzipped location (in step2), copy the license_api/32Bit (or 64Bit) directory and replace <CHANGE_APP_HOME>/WEB-INF/lib/32Bit (or 64Bit) directory.
    d. If this fix pack is installed on Change running on WASCE, the WASCE server might not start. The work around for this is to extract the jar file <CHANGE_APP_HOME>/WEB-INF/lib/rcl_telelogic.jar and copy its contents directly under <CHANGE_APP_HOME>/WEB-INF/classes. This will start WASCE server and Change.
    Note: To see the fix pack components, traverse the directory structure of the fix pack package once it has been expanded.
  • After the patch installation is successful, stop and re-start Rational Change.

4. Installing the language packs
There are 2 approaches to install the language pack.
A. Install Change 5.3 directly in Japanese and Chinese language using the installer
B. If you already have Change 5.3 installed, install the fix pack, and then the desired language pack.

A. Installing Rational Change 5.3 in a specific locale from the installer:

a. Install Rational Change
  • Download Rational Change 5.3 (For more details look into Rational Change 5.3)
  • From the unzipped Rational Change 5.3.0.3 location (in step 2), copy the desired language pack .zip files directly under the installer at the same level as setup.exe / setup.sh
  • Run the installer by running setup.exe / setup.sh, choose the desired language from the 'Choose Setup Language' dialog box. Then continue with the installation wizard (For more details on this, look into Installation instructions on Rational Change 5.3)

b. Uninstall language pack
  • After installing Change 5.3 in the desired language, login to Rational Change as Admin, and click the "System Administration" link in the action panel
  • Click on the "Package Installer" tab. Select the installed language pack from the "Installed Packages" listbox and click "Uninstall" button. (Language packs needs to be re-installed after all the Fix pack and patch installations are complete.)

c. Install fix pack
  • Follow the instructions under section "Installing the fix pack 5.3.0.3" (step 3)

d. Install Language pack
  • From the unzipped Rational Change 5.3.0.3 (in step 2), unzip the relevant language pack .zip file.
  • Copy the "change_<locale>" directory to <CHANGE_APP_HOME>/WEB-INF/packages and the contents from "package_templates" directory to <CHANGE_APP_HOME>/WEB-INF/package_templates.
  • Login to Rational Change as Admin, and click the "System Administration" link in the action panel.
  • Click on the "Package Installer" tab, select the desired language pack from the "Available Packages" listbox, and click the "Install" button.
  • Click the "Lifecycle Editor" link in the action panel and regenerate the required locale specific process package and install it.

B. If you already have Change 5.3 installed, then follow the below steps to install the language packs:

a. Install fix pack
  • Follow the instructions under section "Installing the fix pack 5.3.0.3" (step 3)

b. Install the Language packs
  • From the unzipped Rational Change 5.3.0.3 (in step 2), unzip the relevant language pack .zip file.
  • Copy the "change_<locale>" directory to <CHANGE_APP_HOME>/WEB-INF/packages and the contents from "package_templates" directory to <CHANGE_APP_HOME>/WEB-INF/package_templates.
  • Login to Rational Change as Admin, and click the "System Administration" link in the action panel.
  • Click on the "Package Installer" tab, select the language pack from the "Available Packages" listbox, and click the "Install" button.
  • Click the "Lifecycle Editor" link in the action panel and regenerate the required locale specific process package and install it.

5. Installing Rational Change Help:
You can manually deploy the changehelp.war from the unzipped Rational Change 5.3.0.3 location (in step 2 ) directly in your web server or you can follow the below instructions to install it from Rational Change installer:
  • Login to the machine where Change help needs to be installed.
  • Uninstall any already installed Change help server.
  • Download Rational Change 5.3 (For more details look into Rational Change 5.3)
  • From the unzipped Rational Change 5.3.0.3 location (in step 2), copy the changehelp.war file to Rational Change 5.3 installer at the same level as setup.exe / setup.sh
  • Follow the installation instructions on Rational Change 5.3 to install the Local Help application.(For more details on this, look into installation instructions on Rational Change 5.3)

Note: Help content has been completely translated in Japanese. In Chinese, only "Installing and upgrading" section and the "Help Home page" are translated. So if you are looking at the Simplified Chinese translation, you will see a mixture of English and Simplified Chinese.

6. Uninstalling the fix pack and the language pack:
If it is necessary to remove the fix pack and language pack after it was installed, follow these steps.
  • Login to Rational Change as Admin, and click the "System Administration" link in the action panel.
  • Uninstall the fix pack. Click on the "Package Installer" tab, select the fix pack from the "Installed Packages" listbox, and click the Uninstall button.
  • Follow the below manual steps which are needed to remove the files added manually while installing the fix pack.
    a. Replace the file ChangeService.wsdl from the path <CHANGE_APP_HOME>/WEB-INF/services/ChangeService/META-INF/ChangeService.wsdl with the backed up file during installation.
    b. If Change is installed on Tomcat and when there is a directory in the Change installation path which is same as the context, then delete the file 'Rational_Change.5.3.FP0.2.fxtag' from the directory <CHANGE_INSTALLED_DIRECTORY>/properties/version.
  • Uninstall the language package: Click on the "Package Installer" tab, select the language pack from the "Installed Packages" listbox, and click the "Uninstall" button.
  • Manually replace the directory <CHANGE_APP_HOME>/WEB-INF/lib/32Bit (or 64Bit) with the backed up file during installation
  • Stop and start Rational Change.



Known problems


Important known problems new to version 5.3 are discussed below. See also known problems from previous releases, as they may still apply.

IDProblem/Workaround
R#38490Server registration must be initiated from the central server when mixed releases are used
Registration from a pre-5.3 remote server to a 5.3 central server fails if the server encodings are different (which is usually the case unless the remote server is using the Synergy Asian line). The workaround is to perform the registration from the central server.
R#38474Windows service may not start in a timely fashion when using local help
The Rational Change service on Windows may not start in a timely fashion when Rational Change and Help are deployed together on Jetty, resulting in the following message:
"Could not start the IBM Rational Change 8600 service on Local Computer.
Error 1053: The service did not respond to the start or control request in a timely fashion."
In fact, the service does start, but not within the 125 seconds expected by the Windows service, hence the message. Possible workarounds include:
1. Ignore this error
2. Install Rational Change and Help separately (on different web servers)
3. Use the public Information Center for help rather than a local help server
R#38401release.js script removed
The example external listbox script "release.js", and the internal APIs it relied on, have been removed in release 5.3. Version 5.3 automatically updates the release listbox when defined as a "Database Listbox" fetching values from "active_releases", so the script is unnecessary. Remove any references to release.js and set release listbox properties to "Database Listbox".
R#42402Add OSLC consumer behaviour to Change 5.3
Rational Change 5.3.0.3 behaves as a OSLC consumer as well. However this is currently validated with ClearQuest 7.1.1.2 version only. There might be issues with this feature in the later versions of ClearQuest and RTC, which will be addressed in the next fix pack.




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Helpful Hints For Obtaining Technical Assistance:

Before you contact IBM Rational Software Support, gather the background information that you need to describe the problem. When you describe a problem to an IBM software support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. To save time, know the answers to these questions:

  • What software versions were you running when the problem occurred?
  • Do you have logs, traces, or messages that are related to the problem?
  • Can you reproduce the problem? If so, what steps do you take to reproduce it?
  • Is there a workaround for the problem? If so, be prepared to describe the workaround.

If you have helpful information to diagnose or identify the problem on your system, you can provide this data by following the instructions to exchange information with IBM Technical Support.


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Document Information

Modified date:
17 June 2018

UID

swg27024339