October, 2014 - Network Manager IP Edition - Customer Support Technical Information Newsletter

Newsletter


Abstract

Client self assist - Technical Support Information for Network Manager IP (formerly Netcool/Precision IP) Administrators

Content

Welcome Banner
C&SI Support Newsletter

October 05, 2014 | Issue #04

Welcome to the IBM Cloud and Smarter Infrastructure (C&SI) - Tivoli Network Manager IP technical support information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources


  1. The Support Portal for Network Manager IP
    Find technical content, answers, solutions and much more.
  2. Self-Help Technical Links for Network Manager IP Edition Administrators
    These documents have links to various e-Support documents to help you with your administration for Network Manager IP Edition versions 3.8 and 3.9.
  3. Useful links for ITNM
    These documents have links to various e-Support documents to help you with your administration for Network Manager IP Edition versions 3.8 and 3.9.

Most recent News and Flashes


C&SI Support is excited to announce our very own You Tube channel for training videos. Many are created by our very own support personnel. You can find it here:  https://www.youtube.com/user/CSISupportVideos It also has links back to our   other popular training outlet, IBM Education Assistant, which has over 750 pieces of content across 55 products.

Latest Technotes and FAQs


Most recent APARs

 
Latest Downloads and Fixes

  1. Fix Central for Network Manager IP Edition
    This document points to the fixes by version for the Network Manager IP Edition product.

Education and training

  1. Support Technical Exchange training events for Network Manager IP
    This is where you can find new or previous technical training events that are available.
  2. IBM Education Assistant complimentary flash training modules for Network Manager IP
    Short technical training modules to help with the administration of your Network Manager IP Edition software.

Problem Solving Resources

  1. Featured Documents for Network Manager IP Edition
    This document contains links to technical support documents and information that can help you get more value from your software, and be pro-active in your support and administration.
  2. ITNM 3.8 Installation and Configuration Guide
    PDF for ITNM 3.8 "Installation and Configuration Guide".
  3. ITNM IP Edition system requirements
    This document details the system requirements for ITNM IP Edition 3.7 and 3.8.
  4. Network Manager IP Documentation Central
    This page includes documentation links for Network Manager IP Edition.

Forums and Wikis

  1. Network and Server Assurance Community
    Connect, learn, and share with the Business Service Management experts.
  2. Network Manager IP Edition and Transmission Edition
    This forum is geared towards administrators and users of Netcool Network Manager - IP Edition and Network Manager - Transmission Edition, formerly known as Netcool Precision IP.
  3. Network Manager Wiki
    This Wiki provides you with best practices and scenarios for using the product.

If you have peers or co-workers that may benefit from these newsletters, please have them bookmark this link

Warmest regards,
The C&SI Tivoli Network Manager IP Support Team!

Keep up-to-date with IBM Electronic Support through these social media channels:
Twitter | Facebook | IBM Electronic Support Community Blog | YouTube | LinkedIn

Related information

Tivoli Participating Product Newsletters

Product Alias/Synonym

Network Manager IP
IBM Tivoli Network Manager IP
Precision IP
IBM Tivoli Precision IP

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Document information


More support for:

Tivoli Network Manager IP Edition

Software version:

Version Independent

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows, z/OS

Software edition:

Edition Independent

Reference #:

7024274

Modified date:

2014-10-12

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