IBM SmartCloud® Notes® client requirements

Detailed system requirements


Abstract

IBM SmartCloud Notes client requirements

Content

SmartCloud Notes web requirements

IBM Notes requirements

IBM Notes Browser Plug-in requirements

IMAP client requirements

SmartCloud Notes for Hosted BlackBerry® Services requirements

IBM Notes Traveler device requirements


IBM SmartCloud Notes web requirements
Browsers used with the IBM SmartCloud® Notes® web client must meet the IBM Connections Cloud minimum requirements. View the minimum requirements at: https://www.ibm.com/cloud-computing/social/us/en/systemrequirements/.

Mobile devices running the following operating systems are supported for Ultra-light mode. Only browser applications that are native to the devices are supported.
  • Android OS 3.0+
  • Android OS 4.0+
  • Apple iOS 5.0+
  • Apple iOS 6.0+

For information on feature differences between on-premises IBM iNotes® and SmartCloud Notes web, see Technote 7040248.
For documentation, see the SmartCloud Notes web section of the SmartCloud Notes user documentation.


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IBM Notes requirements

Use of an IBM® Notes® client to connect to the SmartCloud Notes service is optional. SmartCloud Notes supports the following versions of IBM Notes.
Versions supported System requirements
8.5.1 with Fix Pack 5
Standard configuration
IBM Lotus Notes 8.5.1 system requirements
8.5.2
All Fix Packs supported
Standard configuration
IBM Lotus Notes 8.5.2 system requirements
8.5.3
All Fix Packs supported
Standard configuration
IBM Lotus Notes 8.5.3 system requirements
9.0 Social Edition
All Fix Packs supported
Standard configuration
IBM Notes 9.0 Social Edition system requirements

For more information on Notes 9.0 support in the SmartCloud Notes service, see Technote 1628633
9.0.1 Social Edition
All Fix Packs supported
Standard configuration
IBM Notes 9.0.1 Social Edition system requirements

For more information on Notes 9.0.1 support in the SmartCloud Notes service, see Technote 1654518


For information on getting started with the Notes client in the cloud, see the Notes section of the SmartCloud Notes user documentation.

For Maintenance Release and Fix Pack availability, see Technote 7010592.

For information on some feature differences between using the Notes client on-premises and using it in the cloud, see Technote 7040248.

For information on support for Citrix XenApp 6.5, see Technote 1594840.


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IBM Notes Browser Plug-in requirements

The IBM Notes Browser Plug-in allows you to access and use Notes applications in your browser. The following operating systems and browser versions are supported for SmartCloud Notes.

Supported operating systems
Windows® 7 Professional x86-32
Windows 7 Professional x86-64
Windows 7 Enterprise x86-32
Windows 7 Enterprise x86-64
Windows 8 Professional x86-32
Windows 8 Professional x86-64
Windows 8 Enterprise x86-32
Windows 8 Enterprise x86-64
Windows XP SP3 Professional x86-32 Limited support
Windows XP Professional with FDCC x86-32 Limited support
Citrix
Supported browsers
Firefox 17 ESR
Firefox (latest version)
Internet Explorer 8 (32 bit)
Internet Explorer 9 (32 bit)
Internet Explorer 10 (32 bit)

For information on using the plug-in in the cloud, see the Notes Browser Plug-in section of the SmartCloud Notes user documentation.


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IMAP client requirements

The service supports the following IMAP clients:
  • Apple Mail 4.5 and 5.2
  • Outlook 2003 and 2007
  • Thunderbird 9.0.1

For information on setting up an IMAP client in the cloud after an administrator has enabled the feature, see the IMAP section of the SmartCloud Notes user documentation.


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IBM SmartCloud Notes for Hosted BlackBerry® Services smartphone requirements

If you purchase an IBM SmartCloud® Notes® for Hosted BlackBerry® Services subscription, users can access the SmartCloud Notes service through BlackBerry® smartphones that run operating system versions 4.0 through 7.x. For best smartphone performance, use the latest operating system version supported by the service and by the smartphone model used.

A user's wireless carrier plan must be an Enterprise plan rather than a Personal plan. A smartphone cannot be activated for the SmartCloud Notes service when a Personal plan is used.

The use of BlackBerry devices with BlackBerry Internet Service is unsupported and results in poor performance and mail synchronization delays. To access SmartCloud Notes from BlackBerry devices, use a SmartCloud Notes for Hosted BlackBerry Services subscription.

For information on setting up BlackBerry devices with this subscription, see the Hosted BlackBerry section of the SmartCloud Notes user documentation.


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IBM Notes Traveler device requirements

If you purchase an IBM® Notes® Traveler subscription, users can access the service through mobile devices that meet the requirements described in the following tables. For information on setting up and using mobile devices with this subscription, see the Notes Traveler section of the SmartCloud Notes user documentation.

Note: IBM recommends upgrading the firmware of all devices to the latest levels. The specific delivery technique varies widely and depends on the device, the carrier, and many other factors.

Device hardware requirements
Device and operating system requirements

Device hardware requirements
Feature Operating system Additional information
Device memory Android The Android client requires approximately 2 MB of free storage on the device to install IBM Notes Traveler.

File storage required for PIM and mail is not included in these estimates, varies widely, and depends on how much data is synchronized to the device. Note that during initial setup, you can choose to have some of the data stored on external storage.

Trace and log storage required is dependent upon the configuration setting. The default value is 2 MB.

Device memory Nokia Symbian^3 The Nokia client requires approximately 4 MB of free program file storage on the device to install IBM Notes Traveler.

File storage required for PIM and mail is not included in these estimates, varies widely, and depends on how much data is synchronized to the device.

If it is necessary to collect traces or logs, up to 2 MB of additional program file storage may be needed.

Device Memory Windows Mobile 6.0, 6.1, and 6.5 The Windows Mobile client requires approximately 4 MB of free program file storage on the device to install IBM Notes Traveler.

File storage required for PIM and mail is not included in these estimates, varies widely, and depends on how much data is synchronized to the device.

If it is necessary to collect traces or logs, up to 2 MB of additional program file storage may be needed.

If the cabinet install file (CAB file) is manually downloaded to program file storage, it requires an additional 2 MB. This CAB file can be deleted after installation.


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Device and operating system requirements
Note: Cookies must be enabled for device browsers.

Device and operating system Additional information
Apple iPhone OS 2 and OS 3 Not supported. Apple devices must be upgraded to version 4.0.1 firmware or later.
Apple iOS 4.x Supported for mail, calendar and contact synchronization. Must use version 4.0.1 firmware or later.

The IBM Notes Traveler Companion and To Do applications, available via the Apple App Store, require a minimum of iOS 6.0 or later.

The IBM Notes Traveler To Do application is not supported.
Apple iOS 5.x Supported for mail, calendar and contact synchronization.

The IBM Notes Traveler Companion and To Do applications, available via the Apple App Store, require a minimum of iOS 6.0 or later.
Apple iOS 6.x Supported for mail, calendar and contact synchronization.

The following applications, available via the Apple App store, are supported:
  • The IBM Notes Traveler Companion application
  • The IBM Notes Traveler To Do application
Apple iOS 7.x Supported for mail, calendar and contact synchronization.

The following applications, available via the Apple App store, are supported:
  • The IBM Notes Traveler Companion application (version 9.0.0.3 or later)
  • The IBM Notes Traveler To Do application (version 9.0.0.3 or later)
Apple iOS 8.x Supported for mail, calendar and contact synchronization. The following applications, available via the Apple App store, are supported:
  • The IBM Notes Traveler Companion application (version 9.0.8 or later)
  • The IBM Notes Traveler To Do (version 9.0.8 or later)
iPhone 1st generation, iPod Touch 2nd generation, and iPhone 3G Not supported. iPhone 1st generation devices cannot run iOS 4.0.1. iPod Touch 2nd generation and iPhone 3G do not support device hardware encryption, which is required by SmartCloud Notes security policy.
iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5, iPhone 5c, iPhone 5S, iPad, iPad2, iPad3, iPad 4, iPad 5, iPod Touch 3rd generation and higher, iPad Mini, iPad Mini 2 Supported running version 4.0.1 or later firmware.
Note: Use of Google Chrome on Apple iOS to generate the Apple profile for the Notes Traveler account on the device is not supported. This restriction is due to a browser limitation.
Android OS 2.2+ Supports all devices that run OS 2.2 or later versions, including tablets.

OS 2.2 is required to support device password and device wipe security features that SmartCloud Notes requires.
Android OS 3.0+ Supports all devices that run OS 3.0 or later versions, including tablets.

OS 3.0 is required for the following Android security features:
  • complex character device passwords
  • device password expiration
  • device password history count
  • whole device encryption
Android OS 4.0+ Supports all devices that run OS 4.0 or later versions, including tablets.

Supports all security features of earlier versions and adds support for Prohibit Camera.
Note: Android OS support is limited to the IBM Notes Traveler client for Android.  There is no support for 3rd-party mail clients running on the Android OS.
BlackBerry 10 OS Supports the built in mail, calendar, and contacts applications running on BlackBerry versions 10.1.0.4633 and 10.1.0.4651 and later using the Exchange ActiveSync protocol.
Nokia Series 60 3rd Edition Not Supported
Nokia Series 60 3rd Edition Feature Pack 1
Nokia Series 60 3rd Edition Feature Pack 2
Nokia Series 60 5th Edition
Nokia Symbian^3 Edition Device encryption only supported by Symbian^3 devices and they must be running an operating system level of Symbian Anna release or higher.

Nokia Symbian^3 devices do not require a separate download of the Nokia security library.

Note: Nokia Symbian devices are in maintenance mode. No new IBM Notes Traveler features are being added.
Windows Mobile 6.0 Classic Supports all Windows Mobile 6.0, 6.1, and 6.5 devices.​
Windows Mobile 6.0 Professional
Windows Mobile 6.0 Standard
Windows Mobile 6.1 Classic
Windows Mobile 6.1 Professional
Windows Mobile 6.1 Standard
Windows Mobile 6.5 Professional
Windows Mobile 6.5 Standard
Note: Windows Mobile devices are in maintenance mode. No new IBM Notes Traveler features are being added.
Windows Phone 7.5 Not supported
Windows Phone 7.8 Not supported
Windows Phone 8.0 Not supported
Windows Phone 8.1 Supports the built in mail, calendar, and contacts applications using the Exchange ActiveSync protocol.
IBM Notes Traveler Companion is not supported.
Windows Tablet 8.0 Not supported
Windows Tablet 8.1 Supports the built in mail, calendar, and contacts applications using the Exchange ActiveSync protocol.
IBM Notes Traveler Companion is not supported.

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Related information

Support Content Highlights Newsletter for IBM SmartClou
Planning clients:Service-only
Planning clients: Hybrid

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Document information


More support for:

IBM SmartCloud Notes

Software version:

Not Applicable

Operating system(s):

Linux, Mac OS X, Windows

Reference #:

7023486

Modified date:

2014-12-17

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