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IBM SmartCloud Notes client requirements


Detailed system requirements


Abstract

IBM® SmartCloud Notes™ client requirements

Content

SmartCloud Notes web requirements
Lotus Notes requirements
IMAP client requirements
SmartCloud Notes for Hosted BlackBerry® Services requirements
SmartCloud Traveler for Notes device requirements

SmartCloud Notes web requirements

Browsers used with the SmartCloud Notes web client must meet the SmartCloud for Social Business minimum requirements. To view the minimum requirements:

Go to https://www.ibm.com/cloud-computing/social/us/en/systemrequirements/

For information on feature differences with SmartCloud Notes web, see the wiki article Differences between SmartCloud Notes web and Lotus iNotes (formerly DWA).


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Lotus Notes requirements

Use of a Lotus Notes client to connect to the SmartCloud Notes service is optional. SmartCloud Notes supports the following versions of Lotus Notes.
Versions supported System requirements
8.5.1 Fix Pack 5
Standard configuration
IBM Lotus Notes 8.5.1 system requirements
8.5.2 Fix Packs 1 - 4
Standard configuration
IBM Lotus Notes 8.5.2 system requirements
8.5.3 Fix Packs 1 - 3
Standard configuration
IBM Lotus Notes 8.5.3 system requirements
9.0 Social Edition
Standard configuration
IBM Notes 9.0 Social Edition system requirements

For additional information on Notes 9.0 support in the SmartCloud Notes service, see Technote 1628633

For Maintenance Release and Fix Pack availability, see Technote 7010592.

For information on feature differences with SmartCloud Notes, see the wiki article Feature differences in Lotus Notes when used with the SmartCloud Notes service.

For information on support for Cirtrix XenApp 6.5, see Technote 1594840.


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IMAP client requirements

The service supports the following IMAP clients:
  • Apple Mail 4.5 and 5.2
  • Outlook 2003 and 2007
  • Thunderbird 9.0.1

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SmartCloud Notes for Hosted BlackBerry® Services smartphone requirements

If you purchase a SmartCloud Notes for Hosted BlackBerry® Services subscription, users can access the SmartCloud Notes service through BlackBerry® smartphones. BlackBerry® smartphones that run operating system versions 4.0 through 7.x are supported. For best smartphone performance, use the latest operating system version supported by the service and by the smartphone model used.

A user's wireless carrier plan must be an Enterprise plan rather than a Personal plan. A smartphone cannot be activated for the SmartCloud Notes service when a Personal plan is used.

The use of BlackBerry devices with BlackBerry Internet Service is unsupported and results in poor performance and mail synchronization delays. To access SmartCloud Notes from BlackBerry devices, use a SmartCloud Notes for Hosted BlackBerry Services subscription.


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SmartCloud Traveler for Notes device requirements

If you purchase an IBM SmartCloud Traveler for Notes subscription, users can access the SmartCloud Traveler for Notes service through mobile devices that meet the requirements described in the following tables.

Note: IBM recommends upgrading the firmware of all Android, Apple, Nokia, and Windows Mobile devices to the latest levels. The specific delivery technique varies widely and depends on the device, the carrier, and many other factors.

Device hardware requirements
Device and operating system requirements

Device hardware requirements
Feature Operating system Additional information
Device memory
  • Nokia Series 60 3rd and 5th edition
  • Nokia Symbian^3
The Nokia client requires approximately 4 MB of free program file storage on the device to install SmartCloud Traveler for Notes.

File storage required for PIM and mail is not included in these estimates, varies widely, and depends on how much data is synchronized to the device.

If it is necessary to collect traces or logs, up to 2 MB of additional program file storage may be needed.

If the installation file (SISX file) is manually downloaded to program file storage, it requires an additional 1 MB. This file can be deleted after installation.

For service-only companies, the default mobile device security policies that are in place for SmartCloud Notes require that the the Nokia security enablement library be installed on the Nokia s60 series device. This library is available from the Nokia's IBM Lotus Notes Traveler site. Hybrid companies may choose to override the mobile device security policies.

Device Memory Windows Mobile 6.0, 6.1, and 6.5 The Windows Mobile client requires approximately 4 MB of free program file storage on the device to install SmartCloud Traveler for Notes.

File storage required for PIM and mail is not included in these estimates, varies widely, and depends on how much data is synchronized to the device.

If it is necessary to collect traces or logs, up to 2 MB of additional program file storage may be needed.

If the cabinet install file (CAB file) is manually downloaded to program file storage, it requires an additional 2 MB. This CAB file can be deleted after installation.

Device memory
Android
The Android client requires approximately 2 MB of free storage on the device to install SmartCloud Traveler for Notes.

File storage required for PIM and mail is not included in these estimates, varies widely, and depends on how much data is synchronized to the device. Note that during initial setup, you can choose to have some of the data stored on external storage.

Trace and log storage required is dependent upon the configuration setting. The default value is 2 MB.


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Device and operating system requirements
Note: Cookies must be enabled for device browsers.

Device and operating system Additional information
Apple
Apple iPhone OS 2 Not supported. Apple devices must be upgraded to version 4.0.1 firmware or later.
Apple iPhone OS 3 Not supported. Apple devices must be upgraded to version 4.0.1 firmware or later.
Apple iOS 4 Must use version 4.0.1 firmware or later with SmartCloud Traveler for Notes.
Apple iOS 5 SmartCloud Traveler for Notes supports the same mail, calendar and contact features in iOS5 that are supported in iOS4. New capabilities in iOS5 (e.g. Reminders) are not supported.
Apple iOS 6 SmartCloud Traveler for Notes supports the same mail, calendar and contact features in iOS6 that are supported in iOS5.
iPhone (1st generation) Not supported since this phone is only capable of running Apple OS 2.x and 3.x and SmartCloud Traveler for Notes requires 4.0.1 or higher.
iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5, iPad, iPad2, iPad3, iPod Touch (3rd generation and higher) Supported. Note that iPhone 3G and iPod Touch 2nd generation or earlier do not support device hardware encryption, so these devices cannot be used if the SmartCloud Traveler for Notes security policy requires encrypted Apple devices.
Nokia
Nokia Series 60 3rd Edition SmartCloud Traveler for Notes supports all Nokia Series 60 3rd and 5th edition devices.
Nokia Series 60 3rd Edition Feature Pack 1
Nokia Series 60 3rd Edition Feature Pack 2
Nokia Series 60 5th Edition
Nokia Symbian^3 Edition Device encryption only supported by Symbian^3 devices and they must be running an operating system level of Symbian Anna release or higher.

Nokia Symbian^3 devices do not require a separate download of the Nokia security library required for S60 devices. This support is built into the device.

Windows
Windows Mobile 6.0 Classic SmartCloud Traveler for Notes supports all Windows Mobile 6.0, 6.1, and 6.5 devices.​ Windows Phone devices (7 and higher) are not supported at this time.
Windows Mobile 6.0 Professional
Windows Mobile 6.0 Standard
Windows Mobile 6.1 Classic
Windows Mobile 6.1 Professional
Windows Mobile 6.1 Standard
Windows Mobile 6.5 Professional
Windows Mobile 6.5 Standard
Android
Android OS 2.2+ SmartCloud Traveler for Notes supports all devices, including tablets, running Android OS 2.2 or higher.
Android OS 3.0+ SmartCloud Traveler for Notes supports all devices, including tablets, running Android OS 3.0 or higher.
Android OS 4.0+ SmartCloud Traveler for Notes supports all devices, including tablets, running Android OS 4.0 or higher.

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Related information

Support Content Highlights Newsletter for IBM SmartClou
Planning clients:Service-only
Planning clients: Hybrid

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Copyright and trademark information

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Document information

IBM SmartCloud Notes


Software version:
Not Applicable


Operating system(s):
Linux, Mac OS X, Windows


Reference #:
7023486


Modified date:
2013-03-27

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