This list features the most requested documents as well as those identified as valuable in helping answer your questions related to IBM® Tivoli® Federated Identity Manager. The list will be updated periodically to reflect new trends and issues.
This note contains links (URLs) to IBM Tivoli Federated Identity Manager technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of Federated Identity Manager. This note includes:
- News & Technical Flashes
- Frequently Encountered Situations and FAQs
- Recent & Important Downloads
- General self-help resources
Tivoli's Support Technical Exchange allows you to expand your technical understanding of your Tivoli products in a convenient format hosted by members of the IBM Tivoli Support and Services organization. Participate in live and previously recorded discussions on topics such as deployment, trouble-shooting tips, common issues, problem solving resources and other Support and Services recommendations. To see ALL Tivoli products just use the main link below.
Main Link: http://www.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html
General Self-Help Resources
Here are some other ways that you can access TFIM self-help support information on the Web:
1. IBM Tivoli Federated Identity Manager Support Page
Primary support resources for Federated Identity Manager
2. IBM Tivoli Software Support RSS Feeds
These RSS feeds allow you to stay up-to-date with the latest content created for specific IBM Tivoli Software products.
3. IBM Software Support Lifecycle page
The IBM Software Support Lifecycle policy specifies the length of time support will be available for IBM software.
4. Tivoli Support Platforms
Identifies the supported software options by operating system for the Tivoli products
Customer Feedback Requested
NEW FEATURE - GIVE TIVOLI DEVELOPMENT YOUR FEEDBACK!!!
Tivoli is committed to improving the end to end consumability of its products. A major step in that improvement process is getting customer feedback in the form of a user consumability assessment. Your responses will help us understand your experience with IBM software, from the initial installation and configuration to long-term operations. We would love to have your assessment. Please provide us your feedback by clicking on this URL:
Please use the invitation code: WeListen
Please consider providing us feedback on each of these documents. Every IBM Technote has a "Rate This Page" section at the bottom of the web page that you can use to tell us whether a document meets your needs. Please mention "FAQ mailing" in the comments field, and please include suggestions for additional content, which would be helpful to you, but which you have not been able to find while searching on our web site.
- 26 Sept 2011: Created Featured Documents
Original publication date
|Security||Tivoli Federated Identity Manager Business Gateway||Platform Independent||6.1.1, 6.1, 6.2, 6.2.1|