Webcast replay: Improving Your PMR Experience: Insights into WebSphere Message Broker Support



This WebSphere Support Technical Exchange is designed to provide some insights into the PMR process, as well as initiatives and expectations of the IBM Support team. While the presentation focuses on the WebSphere Message Broker product, it also provides information applicable to all IBM products.

Level of Difficulty: Beginner

Presenter(s): Thomas Bien

Date: 30 August 2011


WSTE-08302011-ImprovingPMRExperienceInsightsWMBSupport-Bien.pdf WSTE-08302011-ImprovingPMRExperienceInsightsWMBSupport-Bien.pdf

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Related information

WebSphere Support Technical Exchange

Document information

More support for:

WebSphere Message Broker

Software version:

6.0, 6.1, 7.0

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows, z/OS

Reference #:


Modified date:


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