Featured documents for IBM SmartCloud Notes

Newsletter


Abstract

This newsletter contains links to new information and current key technical support documents for IBM SmartCloud Notes that are frequently requested or identified by IBM Lotus Support as valuable. It also features content provided by the following teams: Development, Information Development, and Knowledge Management.

Content

The content below was sent in the Support Newsletter for IBM SmartCloud Notes on 10 Dec, 2014. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.

This document contains links (URLs) to IBM SmartCloud Notes technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of IBM SmartCloud Notes. This document includes:





In the Spotlight

  1. SmartCloud Notes Administration documentation in Knowledge Center
    Knowledge Center is a new, IBM-wide platform for product documentation. The SmartCloud Notes Administration documentation can be found within the Collaboration Solutions product section. The administration product documentation in the wiki and in stand-alone HTML files will continue to be available for a period of time.
  2. What's new in SmartCloud Notes
    New features for IBM SmartCloud® Notes®
  3. Streamlined onboarding information in the SmartCloud Notes administrator documentation
    There is a new section called "Onboarding" in the SmartCloud Notes administrator documentation. This new section consolidates all the information that administrators need to get users up and running with the service: from preparing, to provisioning, to helping users get started.
  4. IBM SmartCloud Notes web UI changes
    This technote documents user interface changes in the SmartCloud Notes web, on or after November 12, 2014.The following features are impacted: Active X, default Site preference, rich text editor, drag and drop attachments (Chrome only), mail display (Preferences),type-ahead (Preferences),date picker in calendar view.
  5. Open Mic Webcast: SmartCloud Notes Mail Routing - 09 September 2014 [slides, Q&A and recording attached]
    Join Kathy Gerow from the SmartCloud team as she discusses SmartCloud Notes Mail Routing. After a presentation, attendees will be given an opportunity to ask the presenters and other experts from the IBM SmartCloud team questions. Throughout the event, attendees will also be encouraged to comment or ask questions in the IBM SmartCloud Meeting Web chat. Join us for this interactive, educational, lively session. Follow us on Twitter @IBM_ICSsupport.
  6. Nested Folders Created Using "\" Via Notes Client Do Not Appear In SmartCloud Notes Web
    Nested Folders Created Using "\" Via Notes Client Do Not Appear In SmartCloud Notes Web
  7. "Access to this server has been restricted due to excessive load" when trying to create a Managed Mail Replica from IBM SmartCloud Notes
    A SmartCloud Notes user wants to create a new Managed Replica (MMR) of their mail file, but gets "Access to this server has been restricted due to excessive load"
  8. SmartCloud Notes user receives message, "The server's domino directory does not contain any cross certificate capable of authenticating you" during client configuration
    The user cannot access their SmartCloud mail server because the server doesn't recognize the certificate in their ID file.
  9. Access error when an IBM SmartCloud® Notes® user tries to reserve a restricted room
    A room in the Resource Reservations database in the on-premises hub server domain has restricted access. A SmartCloud Notes user who is a member of the domain and in the list of authorized users for the room cannot reserve the room.
  10. FAQ: Software downloads for IBM SmartCloud Notes customers
    This technote describes how SmartCloud Notes Administrators can download IBM Notes client and other software as a part of the entitlement associated with their subscription. This technote contains: Procedure for search and download Tips for searching FAQs
  11. Does IBM Connections Cloud support Chrome 37?
    Some IBM Connections Cloud components are not supported with Chrome 37.
  12. All IBM SmartCloud for Social Business Systems were patched on 26-Sep-14 for Bash or Shellshock
    All IBM SmartCloud for Social Business Systems were patched on 26-Sep-14 for Bash or Shellshock
  13. Quality Survey
    Please take this quality survey and share your opinion of IBM software used within your organization.



Plan

  1. IBM SmartCloud® Notes® client requirements
    IBM SmartCloud Notes client requirements
  2. New Hybrid Deployment section in Community Articles
    The articles in this section contain information to help you deploy SmartCloud Notes in a hybrid environment.
  3. Streamlined onboarding information in the SmartCloud Notes administrator documentation
    There is a new section called "Onboarding" in the SmartCloud Notes administrator documentation.
  4. IBM SmartCloud® Notes® support for IBM® Notes® 9.0.1 Social Edition
    IBM SmartCloud® Notes® support for IBM® Notes® and Domino® 9.0.1 Social Edition
  5. Q&A: Understanding Managed Mail Replicas
    This technote provides answers to common questions about the Managed Mail Replica feature introduced in Notes/Domino 8.5.2.
  6. SmartCloud Archive Essentials FAQ
    List of common questions regarding usage of the SmartCloud Notes archiving solution option.
  7. Common Q&A for IBM SmartCloud Notes Company Administrators
    This technote contains answers to commonly-asked questions about IBM SmartCloud Notes. The primary audience is Company Administrators of SmartCloud Notes hybrid or service-only environments. This resource will grow as more common questions are identified.
  8. IBM Client Success Essentials Community
    This community brings together users of Smarter Cities, Smarter Commerce, Smarter Content and Smarter Workforce software to share, collaborate and connect with each other virtually. In this community, you'll find training videos, upcoming events, blogs, important web links, and more. Sign in with your IBM ID and register for the site.
  9. IBM Client Success Essentials Community Demonstration
    Watch a video demonstration of the Client Success Essentials community.



Education

  1. IBM SmartCloud Notes Administration documentation in Knowledge Center
    Knowledge Center is a new, IBM-wide platform for product documentation. The SmartCloud Notes Administration documentation can be found within the Collaboration Solutions product section. The administration product documentation in the wiki and in stand-alone HTML files will continue to be available for a period of time.
  2. Understanding Notes 8.x Recent Contacts (Q&A, Related Content, and Enhancement Requests)
    This technote explains how to use the Recent Contacts feature effectively and clarifies some frequently misunderstood aspects of the feature. Also provided are a list of enhancement requests submitted for Recent Contacts as well as links to additional resources.
  3. Preparing your Enterprise for SmartCloud for Social Business Redbook
    The objective of this guide is to introduce IBM SmartCloud for Social Business, describe the benefits that adopting it can bring, and learn how to implement it in your own environment. Also, this guide includes a working scenario that describes in detail the journey of an example client.
  4. SmartCloud Notes Support Page
    This page located in the service provides several online, self-help links for IBM SmartCloud Notes.
  5. IBM Connections Cloud Support Page
    This page located in the IBM Support Portal provides several convenient self-help resources for IBM SmartCloud Notes and IBM Connections Cloud.
  6. IBM Notes Traveler Support Page
    This page located in the IBM Support Portal provides several convenient self-help resources for IBM Notes Traveler.

Related information

Fix List for IBM SmartCloud Notes

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Document information


More support for:

IBM SmartCloud Notes

Software version:

Not Applicable

Operating system(s):

Platform Independent

Reference #:

7021958

Modified date:

2014-12-10

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