Skip to main content

Support Content Highlights Newsletter for IBM SmartCloud Notes


Newsletter


Abstract

This newsletter contains links to new information and current key technical support documents for IBM SmartCloud Notes that are frequently requested or identified by IBM Lotus Support as valuable. It also features content provided by the following teams: Development, Information Development, and Support Information.

Content

Support Content Highlights Newsletter
for
IBM SmartCloud Notes
May 2013
Section Index
Announcements & Highlights
Featured Content
Documentation Updates
Education & Certification
Additional Resources
Announcements & Highlights
IBM Notes 9.0

IBM Notes 9.0 Social Edition is supported for users in the service who use the Notes 9.0 client.
SmartCloud Quality Survey

Follow the link below to take the IBM SmartCloud Quality Survey to help us better understand where we can improve and what we are doing well!

Featured Content
New!! Video

New!! Technotes

Updated Technotes

Community Articles
Documentation Updates
New technote that lists wiki-only documentation changes

Because the SmartCloud Notes documentation is in the SmartCloud for Social Business wiki we can update it on-the-fly as we receive new information or corrections.
These updates are not immediately available in the translated and accessible HTML versions of the documentation or in the PDF versions, but are included
during the next translation cycle, if still applicable.

To help you track the wiki-only changes made since the last translation cycle, we've listed them in Technote 21636249.

Refreshed translated documentation

After last December's service release of SmartCloud Notes, several updates were made to the documentation
in the wiki. All wiki changes made from December 2012 to April 2013 are now available in the translated and accessible HTML versions of the documentation or in the PDF versions.
Links to these versions of the documentation can be found here:
SmartCloud for Social Business wiki design upgrade

SmartCloud for Social Business wiki design has been upgraded. The new design provides the following enhancements:
  • See what other people have searched for with type ahead search keywords
  • Learn more about the author of an article. Author profile information is displayed on the right side of Community and Learning Center articles
  • Search keywords are highlighted in search results
  • Show number of comments on an article in views and in article information
  • Fixed table of contents highlighting in product documentation
  • Session no longer times out when creating, editing, or commenting on articles
  • Improved formatting of version comparison user interface
Education & Certification
Get Certified as an IBM Certified Solution Implementer - SmartCloud Notes Hybrid Configuration and Onboarding with Data Transfer. Demonstrate your skills for designing, planning, architecture and user onboarding of an IBM SmartCloud Notes hybrid implementation.
Learn more here: http://www-03.ibm.com/certify/certs/14003601.shtml
Additional Resources
General Resources
SmartCloud Notes Hybrid documentation
SmartCloud Notes Service-only documentation
SmartCloud Notes Community Articles
Lotus Notes client Community Articles
SmartCloud Notes Forum

SmartCloud for Social Business Wiki
SmartCloud Notes Support page
Lotus Notes Traveler Client Support page


Social Resources
@IBMCloud on Twitter
@IBM_ICS support on Twitter
IBM Collaboration Solutions Support on Facebook


Multimedia Resources
SmartCloud Video Gallery
About this Newsletter
This is the seventh edition of the Support Content Highlights Newsletter for SmartCloud Notes, which will be periodically published and released in this technote. To receive automatic notification when a new edition of this newsletter is available, add SmartCloud Notes to your My Notifications subscription and include the "Product information and publications" document type in your subscription.

Click here to submit feedback about this newsletter or about SmartCloud Notes content in general.


Previous Support Content Highlights Newsletter


Support Content Highlights Newsletter
for
IBM SmartCloud Notes
January 2013
Section Index
Announcements & Highlights
Featured Content
Documentation Updates
Quick Tip - How to subscribe to My Notifications
Education & Certification
Additional Resources
Announcements & Highlights

SmartCloud Notes is enhanced in its seventh service release to include these features:
  • Tasks for users to manage their junk mail
  • Set of administration APIs to enable Mobile Device Management (MDM) applications and other third-party applications to be used to manage SmartCloud Traveler mobile devices
  • Enhancements for SmartCloud Traveler users:
    • Calendar month view for users of Android devices
    • Ability to view multiple pieces of data simultaneously in the Mail and Calendar for users of the Android tablet
    • User preferences allow all users to control whether sent mail is saved in the Sent Mail folder
  • Improved junk mail management for web mail users

Read to learn more:
What's New in SmartCloud Notes (Hybrid)
What's New in SmartCloud Notes (Service-only)


The following SmartCloud Notes courses have been updated to the latest SmartCloud Notes service release:

Service-only IBM SmartCloud Notes
Hybrid IBM SmartCloud Notes

IMPORTANT CHANGES
  • The SmartCloud Notes courses no longer exist in two formats. Previously there was a wiki version and an Html version for each of the courses. The Html version has been retired. The wiki versions are active and updated as noted just above.
Featured Content


Documentation Updates

We would like your input on the documentation as we plan for our next release. If there are changes you would like to see, use either of the following methods to tell us about them.

Method Steps
Provide public feedback by commenting on or editing a documentation topic in the wiki. 1. Go to any of these documentation pages in the wiki: 2. From any topic, click Edit (at the beginning of a topic) or Add Comment (at the end of a topic).

If you are not logged in to the wiki site, you are prompted to log in. You can register from the login page, if you aren't registered yet.
Provide private feedback using a feedback form. 1. Go to the Documentation Feedback web page.
2. Select an IBM SmartCloud Notes documentation category.
3. Describe your suggestion and submit the form.


If you find yourself at the Product Documentation tab of the SmartCloud for Social Business wiki and wonder how to find information in the SmartCloud Notes documentation from there, the wiki search feature can help.

For example, assume you want to search for topics about configuring your firewall in a service-only environment. From the Product Documentation tab, select the Administering SmartCloud Notes: Service-only search category and search for the word "firewall":




The results show the topics in the service-only documentation that contain the
word firewall, currently twelve topics:



Now suppose you want to refine the search to show only the topics with the word "firewall" in the title, which are likely to be the more important topics about firewalls. Under Filter Search, select Search titles only and the results are narrowed to three topics:


Quick Tip - How to subscribe to My Notifications
Enjoy this 4 minute video that demonstrates how to subscribe to the IBM Support Portal feature
"My Notifications".

How to Subscribe to My Notifications

To view more videos visit the IBM Electronic Support Channel
Education & Certification
Get Certified as an IBM Certified Solution Implementer - SmartCloud Notes Hybrid Configuration and Onboarding with Data Transfer. Demonstrate your skills for designing, planning, architecture and user onboarding of an IBM SmartCloud Notes hybrid implementation.
Learn more here: http://www-03.ibm.com/certify/certs/14003601.shtml
Additional Resources

SmartCloud Notes Hybrid documentation
SmartCloud Notes Service-only documentation
SmartCloud Notes Community Articles
Lotus Notes client Community Articles
SmartCloud Notes Forum

SmartCloud Notes Support page
Lotus Notes Web Client Support page
Lotus Notes Traveler Client Support page
SmartCloud for Social Business Wiki


@IBMCloud on Twitter
@IBM_ICS support on Twitter
IBM Collaboration Solutions Support on Facebook


SmartCloud Video Gallery
About this Newsletter
This is the sixth edition of the Support Content Highlights Newsletter for SmartCloud Notes, which will be periodically published and released in this technote. To receive automatic notification when a new edition of this newsletter is available, add SmartCloud Notes to your My Notifications subscription and include the "Product information and publications" document type in your subscription.

Click here to submit feedback about this newsletter or about SmartCloud Notes content in general.

Related information

Newsletters for Lotus and WebSphere Portal software
Fix List for IBM SmartCloud Notes

Rate this page:

(0 users)Average rating

Copyright and trademark information

IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.

Rate this page:


(0 users)Average rating

Add comments

Document information

IBM SmartCloud Notes


Software version:
Not Applicable


Operating system(s):
Platform Independent


Reference #:
7021958


Modified date:
2013-05-03

Translate my page

Content navigation