Support Content Highlights Newsletter for IBM SmartCloud Notes

Newsletter


Abstract

This newsletter contains links to new information and current key technical support documents for IBM SmartCloud Notes that are frequently requested or identified by IBM Lotus Support as valuable. It also features content provided by the following teams: Development, Information Development, and Knowledge Management.

Content

Support Content Highlights Newsletter
for
IBM SmartCloud Notes
April 2014
Section Index
Announcements & Highlights
Documentation updates
Featured Content
Education & Certification
Additional Resources
Announcements & Highlights
Enhancements for SmartCloud Notes users. Now you can:
  • import your Notes ID into the service
  • use group calendars to see busytime and freetime of people in a group
  • see an embedded rich text button in an email message sent by a Notes client user
  • If you use Internet Explorer and Active X has been enabled for you, now you can:
    • make SmartCloud Notes your default email
    • send email from Windwos Explorer, the desktop, or the Start menu
    • create new email messages by clicking a Mailto:// link from external web pages
    • more easily manage your attachments
    • paste an image from the clipboard into an email
Read all about these enhancements here

New features for Administrators:
  • Support for Readers lists to limit access to groups (hybrid environment)
  • when enabled, Active X control provides mail enhancements to SmartCloud Notes web mail users who use Internet Explorer
  • when enabled, busytime details can be seen in the in calendars of other users
  • improved user search in SmartCloud Notes administration
Read more about these features in a hybrid environment here
Read more about these features in a service-only environment here


SmartCloud Quality Survey

To help shape the future of IBM software, take this IBM SmartCloud Quality Survey and share your opinion of IBM software used within your organization.
Documentation updates
What's new updates New topics New section in Hybrid Administration documentation
    Planning client deployments in a hybrid environment
    As the first step in planning to move users to IBM SmartCloud® Notes®, the new topics in this section describe how to decide which clients to use with the service and whether to transfer current mail files. After these decisions are made, this section then provides information to help you choose a client deployment strategy.


Tracking wiki-only documentation changes
Because the SmartCloud Notes documentation is in the SmartCloud for Social Business wiki we can update it on-the-fly as we receive new information or corrections.
These updates are not immediately available in the translated and accessible HTML versions of the documentation or in the PDF versions, but are included
during the next translation cycle, if still applicable.

To help you track the wiki-only changes made since the last translation cycle, we've listed them in Technote 21636249.
Featured Content
Technotes
Community Articles
Video
Education & Certification
Get Certified as an IBM Certified Solution Implementer - SmartCloud Notes Hybrid Configuration and Onboarding with Data Transfer. Demonstrate your skills for designing, planning, architecture and user onboarding of an IBM SmartCloud Notes hybrid implementation.
Learn more here: IBM Professional Certification Program
Additional Resources
General Resources
SmartCloud Notes Hybrid documentation
SmartCloud Notes Service-only documentation
SmartCloud Notes Community Articles
IBM Notes client Community Articles
SmartCloud Notes Forum

SmartCloud for Social Business Wiki
SmartCloud Notes Support page
IBM SmartCloud for Social Business Support page
IBM Notes Traveler Client Support page


Social Resources
@IBMCloud on Twitter
@IBM_ICS support on Twitter
IBM Collaboration Solutions Support on Facebook
ICSSupportVideos on YouTube
About this Newsletter
This is the tenth edition of the Support Content Highlights Newsletter for SmartCloud Notes, which will be periodically published and released in this technote. To receive automatic notification when a new edition of this newsletter is available, add SmartCloud Notes to your My Notifications subscription and include the "Product information and publications" document type in your subscription.

Click here to submit feedback about this newsletter or about SmartCloud Notes content in general.





Previous Support Content Highlights Newsletter

Support Content Highlights Newsletter
for
IBM SmartCloud Notes
December 2013
Section Index
Announcements & Highlights
Featured Content
Documentation updates
Education & Certification
Additional Resources
Announcements & Highlights
IBM Service Request (SR) tool is now enabled for SmartCloud Company Service Administrators to submit, view and update support requests (PMRs) online.

Company Administrators can gain access to use the IBM SR Tool in one of the following ways:
  1. If you already have access to SR and are authorized for the appropriate IBM Customer Number (ICN) where your SmartCloud for Social Business Services were purchased then, you are good to go. No further actions are required.
  2. If you are not a current user of the SR tool then you need to follow the SR registration/authorization steps to register for access to the SR tool and for your Company's IBM Customer Number (ICN) where the IBM SmartCloud for Social Business Services were purchased.

Read more: IBM Service Request Help


IBM Support Portal

The new IBM Support Portal design has deployed!

My Notifications

An excellent way to stay tuned in! Receive notifications about SmartCloud Notes daily or weekly, as you specify.

Read more in Stay up to Date

SmartCloud Quality Survey

To help shape the future of IBM software, take this IBM SmartCloud Quality Survey and share your opinion of IBM software used within your organization.

Featured Content
New!! Technotes Updated Technotes
Community Articles
Documentation updates
Name Finder illustrations
We've added the following illustrations to the SmartCloud for Social Business wiki to help company administrators better understand the name finder configuration options. These examples are from the Administering SmartCloud Notes: Hybrid Environment documentation.


Tracking wiki-only documentation changes
Because the SmartCloud Notes documentation is in the SmartCloud for Social Business wiki we can update it on-the-fly as we receive new information or corrections.
These updates are not immediately available in the translated and accessible HTML versions of the documentation or in the PDF versions, but are included
during the next translation cycle, if still applicable.

To help you track the wiki-only changes made since the last translation cycle, we've listed them in Technote 21636249.
Education & Certification
Get Certified as an IBM Certified Solution Implementer - SmartCloud Notes Hybrid Configuration and Onboarding with Data Transfer. Demonstrate your skills for designing, planning, architecture and user onboarding of an IBM SmartCloud Notes hybrid implementation.
Learn more here: IBM Professional Certification Program
Additional Resources
General Resources
SmartCloud Notes Hybrid documentation
SmartCloud Notes Service-only documentation
SmartCloud Notes Community Articles
IBM Notes client Community Articles
SmartCloud Notes Forum

SmartCloud for Social Business Wiki
SmartCloud Notes Support page
IBM Notes Traveler Client Support page


Social Resources
@IBMCloud on Twitter
@IBM_ICS support on Twitter
IBM Collaboration Solutions Support on Facebook


Multimedia Resources
SmartCloud Video Gallery

About this Newsletter
This is the ninth edition of the Support Content Highlights Newsletter for SmartCloud Notes, which will be periodically published and released in this technote. To receive automatic notification when a new edition of this newsletter is available, add SmartCloud Notes to your My Notifications subscription and include the "Product information and publications" document type in your subscription.

Click here to submit feedback about this newsletter or about SmartCloud Notes content in general.


Related information

Newsletters for Lotus and WebSphere Portal software
Fix List for IBM SmartCloud Notes

Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

IBM SmartCloud Notes

Software version:

Not Applicable

Operating system(s):

Platform Independent

Reference #:

7021958

Modified date:

2014-04-07

Translate my page

Machine Translation

Content navigation