Featured documents for IBM SmartCloud Notes

Newsletter


Abstract

This newsletter contains links to new information and current key technical support documents for IBM SmartCloud Notes that are frequently requested or identified by IBM Lotus Support as valuable. It also features content provided by the following teams: Development, Information Development, and Knowledge Management.

Content

The content below was sent in the Support Newsletter for IBM SmartCloud Notes on 10 Sep, 2014. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.

This document contains links (URLs) to IBM SmartCloud Notes technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of IBM SmartCloud Notes. This document includes:





In the Spotlight

  1. SmartCloud Notes Administration documentation in Knowledge Center
    Knowledge Center is a new, IBM-wide platform for product documentation. The SmartCloud Notes Administration documentation can be found within the Collaboration Solutions product section. The administration product documentation in the wiki and in stand-alone HTML files will continue to be available for a period of time.
  2. What's new for SmartCloud Notes users
    New features for IBM SmartCloud® Notes® users.
  3. FAQ: Software downloads for IBM SmartCloud Notes customers
    This technote describes how SmartCloud Notes Administrators can download IBM Notes client and other software as a part of the entitlement associated with their subscription. This technote contains: Procedure for search and download and FAQs
  4. IBM Traveler 9.0.1.1 Android app now available
    SmartCloud Traveler users can get the latest 9.0.1.1 Android client update from Google Play or from the SmartCloud Traveler servers. The Android app works with IBM SmartCloud Traveler for Notes as well as with IBM Traveler on-premises.
  5. How to delegate access to your mail and calendar in SmartCloud Notes web
    This document illustrates the procedure for delegating access to your IBM SmartCloud Notes mail and calendar.
  6. How to delegate access to your mail and calendar in SmartCloud Notes - Notes client
    This document illustrates the procedure for delegating access to your IBM SmartCloud Notes mail and calendar using am IBM Notes client
  7. Collecting Data: SmartCloud Notes initial problem report
    Describes the data administrators should collect and provide to IBM Support when opening a service request for IBM SmartCloud Notes
  8. Collecting Data: SmartCloud Notes rename issues
    Describes the data administrators should collect (mustgather) and provide to IBM Support when opening a service request with IBM SmartCloud Notes for a user rename issue
  9. SmartCloud Notes user receives message, "The server's domino directory does not contain any cross certificate capable of authenticating you" during client configuration.
    On their first attempt to access their SmartCloud Notes mail server, the end user receives an error message such as, "Error connecting to server <servername>: Server error: The server's domino directory does not contain any cross certificate capable of authenticating you.
  10. Does SmartCloud Notes support Chrome 37?
    This document states that SmartCloud Notes and SmartCloud Docs are not yet supported with Chrome 37.
  11. How to access IBM SmartCloud Notes web mail from the Notes Browser Plugin when trying to access it for the first time.
    When accessing IBM SmartCloud Notes web mail  for the first time, you will have to follow a step to enable using SmartCloud Notes web mail with your web browser.
  12. Quality Survey
    Please take this quality survey and share your opinion of IBM software used within your organization.
  13. IBM Client Success Essentials Community
    This community brings together users of IBM Industry Solutions software to share, collaborate and connect with each other virtually. In this community, you'll find training videos, upcoming events, blogs, important web links, and more. Sign in with your IBM ID and register for the site.



Plan

  1. IBM SmartCloud® Notes® client requirements
    IBM SmartCloud Notes client requirements
  2. IBM Notes/Domino 9.0.1 Fix Pack 2 is now available for download.
    SmartCloud Notes supports the 9.0.1 client with all fixpacks.
  3. New Hybrid Deployment section in Community Articles
    The articles in this section contain information to help you deploy SmartCloud Notes in a hybrid environment.
  4. IBM SmartCloud® Notes® support for IBM® Notes® 9.0.1 Social Edition
    IBM SmartCloud® Notes® support for IBM® Notes® and Domino® 9.0.1 Social Edition
  5. SmartCloud Archive Essentials FAQ
    List of common questions regarding usage of the SmartCloud Notes archiving solution option.
  6. Common Q&A for IBM SmartCloud Notes Company Administrators
    This technote contains answers to commonly-asked questions about IBM SmartCloud Notes. The primary audience is Company Administrators of SmartCloud Notes hybrid or service-only environments. This resource will grow as more common questions are identified.



Education

  1. IBM SmartCloud Notes Administration documentation in Knowledge Center
    Knowledge Center is a new, IBM-wide platform for product documentation. The SmartCloud Notes Administration documentation can be found within the Collaboration Solutions product section. The administration product documentation in the wiki and in stand-alone HTML files will continue to be available for a period of time.
  2. IBM SmartCloud Notes Product Documentation in the SmartCloud wiki
    The SmartCloud Notes Product documentation will remain in the SmartCloud wiki for some period of time during the transition to its new location. See IBM SmartCloud Notes Administration documentation in Knowledge Center above.
  3. IBM Software Redbooks
    Hundreds of IBM Redbooks publications are available for downloading.
  4. NEW Redbook! Preparing Your Enterprise for IBM SmartCloud for Social Business
    This guide introduces IBM SmartCloud for Social Business, describes the benefits that adopting it can bring, and explains how to implement it in your own environment. Also included in this guide is a scenario that details the journey of an example client who takes in moving from a traditional, fully on-premise IT infrastructure, to adopting a SmartCloud for Social Business implementation.
  5. SmartCloud Notes Support Page
    This page located in the service provides several online, self-help links for IBM SmartCloud Notes.
  6. IBM SmartCloud for Social Business Support Portal
    This page located in the IBM Support Portal provides several convenient self-help resources for IBM SmartCloud Notes and IBM SmartCloud for Social Business.
  7. IBM Notes Traveler Support Page
    This page located in the IBM Support Portal provides several convenient self-help resources for IBM Notes Traveler.

Related information

Fix List for IBM SmartCloud Notes

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Document information


More support for:

IBM SmartCloud Notes

Software version:

Not Applicable

Operating system(s):

Platform Independent

Reference #:

7021958

Modified date:

2014-09-10

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