Featured documents for IBM Connections



This list features frequently requested documents as well as those identified as valuable in helping answer questions related to IBM Connections. The list will be updated periodically to reflect new trends and issues.


The content below was sent in the Support Newsletter for IBM Connections on 11 Jun, 2014. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.

This document contains links (URLs) to IBM Connections technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of IBM Connections. This document includes:

In the Spotlight

    New functions included in IBM Connections 4.5 CR4
    IBM Connections 4.5 CR4 includes new functions that may be optionally used or enabled by making changes to the configuration files.
    System Requirements for IBM Connections 4.5
    This document provides minimum system requirements for the version 4.5 release of IBM® Connections, including IBM Connections Content Manager 4.5. Higher maintenance levels, such as fix packs and service packs, may be supported as they become available. However, new release versions are not supported at this time.
    Step-by-Step directions for applying CR2, CR3, or CR4 for Connections 4.5 with Connections Content Manager
    This document contains the steps to upgrade Connections with Connections Content Manager (CCM) and its dependencies, like FileNet, to the IBM Connections 4.5 CR2, CR3, or CR4 level.
    Update strategy for IBM Connections 4.5
    This document describes the recommended strategy and steps for applying maintenance updates to IBM Connections 4.5.
    Updating the IBM Connections 4.5 databases to the required schema versions for Cumulative Refresh 4 (CR4)
    IBM Connections 4.5 CR4 requires database updates for Blogs, Communities, Homepage, and Mobile. In addition to the database updates, Cognos needs to be updated.
    Fix list for IBM Connections 4.5 CR4
    This document lists the fixes included in IBM Connections 4.5 CR4 cumulative refresh.
    Detailed system requirements for IBM Connections
    A list of detailed system requirements for the supported releases of IBM Connections.
    Information on updating FileNet 5.2.0 for use with IBM Connection Content Manager (CCM)
    This document contains information on how to update FileNet 5.2.0 for use with IBM Connections 4.5 Connection Content Manager (CCM)
    IBM Connections CVE-2014-0160
    IBM Connections is not vulnerable to CVE-2014-0160 Heartbleed vulnerability
    Download IBM Connections 4.5
    This document describes how to download and assemble IBM? Connections 4.5 from Passport Advantage?.
    Open Mic Webcast: Install, Deploy and Troubleshoot IBM Connections Content Manager - 12 March 2014 [Recording and Slides and Q&A attached]
    The IBM Connections team discuss the Install, Deployment and Troubleshooting of IBM Connections Content Manager.
    Can not use EditLive! Editor after trying to add a member to a Community in IBM Connections
    When using IBM Connections 4.5 integrated with EditLive! editor, the editor does not work during initial Community creation, and when trying to add members.
    Wikis fail to start after upgrade due to incorrect version
    Wikis fails to start after upgrade to Connections 3.0.1 on Oracle due to case sensitive version name in the createdb.sql script.
    Open Mic Webcast: IBM Connections Search: Troubleshooting and Best Practices - 14 May 2014 [presentation, recording & reference links attached]
    The IBM Connections team discuss IBM Connections search functionality, including troubleshooting and best practices.
    Open Mic Webcast: Updating and Migrating IBM Connections - 16 April 2014 [Presentation and Q&A attached]
    The IBM Connections team discussed updating and migrating IBM Connections.
    How To Determine What Fix-pack, CR and/or iFix Is Installed On IBM Connections
    This TechNote describes how to determine what Fix-pack, CRs, and/or iFixes are installed in a given IBM Connections deployment.


  1. Information on updating FileNet 5.2.0 for use with IBM Connection Content Manager (CCM)
    This document contains information on how to update FileNet 5.2.0 for use with IBM Connections 4.5 Connection Content Manager (CCM)
  2. Upgrade Central: Planning your upgrade to IBM Connections 4.5.x
    Upgrade Central provides key resources for planning and deploying IBM Connections 4.5.x
  3. Deployment Scenarios
    IBM provides some initial deployment scenarios for IBM Connections. The initial deployment scenarios are based on actual environments configured during the product testing phase. They include common combinations of software products that have been tested and reviewed.
  4. IBM Redbooks: Making the move to IBM Connections 4.5 and IBM Connections Content Manager
    IBM® Collaboration Solutions and IBM Redbooks® have partnered together to create this comprehensive guide covering what you need to know to get ready to upgrade to IBM Connections 4.5.
  5. The IBM Connections Support page
    Visit the IBM Connections Support page for the full knowledgebase of technical support content and resources
  6. Stay informed of critical IBM software support updates with My Notifications
    One of the best ways to prevent problems and to stay informed of critical support updates for your IBM software products is to take advantage of My Notifications.
  7. Product documentation for IBM Connections 4.5 (CR4).
    The product documentation for IBM Connections 4.5 is available for the latest Cumulative Refresh 4 (CR4)


  1. IBM Education Assistant modules
    IBM Education Assistant (IEA) is a collection of multimedia educational modules that help you better understand IBM software products and use them more effectively to meet your business requirements.
  2. Technical Exchange webcasts
    Join us as technical experts share their knowledge and then answer your questions. Visit this site often to see upcoming topics.
  3. The IBM Collaboration Solutions Support Open Mics page
    For more information about our Open Mic webcasts
  4. Quality Survey
    Please take this quality survey and share your opinion of IBM software used within your organization.
  5. Follow us on Facebook
    Like our page on Facebook
  6. @IBM_ICSsupport
    Follow us on Twitter
  7. IBM Industry Cloud Solutions Client Success Essentials Community
    This community brings together users of IBM Industry Cloud Solutions software to share, collaborate and connect with each other virtually. In this community, you'll find training videos, upcoming events, blogs, important web links, and more. Sign in with your IBM ID and register for the site.

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Document information

More support for:

IBM Connections

Software version:

2.5, 3.0, 3.0.1, 4.0, 4.5

Operating system(s):

Linux, Windows

Software edition:

All Editions

Reference #:


Modified date:


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