Featured documents for IBM Connections



This list features frequently requested documents as well as those identified as valuable in helping answer questions related to IBM Connections. The list will be updated periodically to reflect new trends and issues.


The content below was sent in the Support Newsletter for IBM Connections on 10 Sep, 2014. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.

This document contains links (URLs) to IBM Connections technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of IBM Connections. This document includes:

In the Spotlight

  1. Security Bulletin: IBM Connections Security Update (CVE-2014-0929)
    IBM Connections CSRF Vulnerability in Profiles Component in IBM Connections
  2. What's New in IBM Connections 5.0
    Find out about features that are new or updated in this release of IBM Connections
  3. IBM Connections v5.0 New Collaboration Features
    IBM Connections V5.0 adds new capabilities that make it easier for a company's employees to collaborate with customers and business partners.
  4. IBM Connections Desktop Plug-ins for Microsoft Windows
    The IBM Connections Desktop Plug-ins Microsoft Windows is intended for Microsoft Windows, Office, and Outlook users, adding social networking features and functionality from IBM Connections services.
  5. Video: IBM Connections 5 external collaboration
    Collaborate with external users outside your firewall
  6. IBM Connections CVE-2014-0160
    IBM Connections is not vulnerable to CVE-2014-0160 Heartbleed vulnerability
  7. IBM Connections Mobile app for Android and iOS v4.7
    List of APARs resolved by the IBM Connections mobile app for Android and iOS v4.7
  8. Unable to Restore a Deleted Community
    Once a Community has been deleted there is no way to restore it to the system without restoring the full Connections server.
  9. Updating the IBM Connections 4.5 databases to the required schema versions for Cumulative Refresh 5 (CR5)
    IBM Connections 4.5 CR5 requires database updates for Blogs and Mobile. In addition to the database updates, Cognos needs to be updated.
  10. Fix list for IBM Connections 4.5 CR5
    This document lists the fixes included in IBM Connections 4.5 CR5 cumulative refresh
  11. Update strategy for IBM Connections 4.5
    This document describes the recommended strategy and steps for applying maintenance updates to IBM Connections 4.5.
  12. Step-by-Step directions for applying CR2, CR3, CR4, or CR5 for Connections 4.5 with Connections Content Manager
    This document contains the steps to upgrade Connections with Connections Content Manager (CCM) and its dependencies, like FileNet, to the IBM Connections 4.5 CR2, CR3, or CR4 level.
  13. Troubleshooting CCM domain creation
    Troubleshooting CCM domain creation
  14. Collecting Data: IBM Connections 4.5 CCM / FileNet
    Collecting Data for problems with Lotus Connections 4.5 CCM/Filenet. Gathering this MustGather information before calling IBM support will help you understand the problem and save time analyzing the data.
  15. Collecting data: IBM Connections 4.5 Cognos and Metrics
    This technote covers collecting data for problems with IBM Connections 4.5 Cognos and Metrics
  16. IBM Connections 4.5 Homepage displays an Error: We Are Unable to Process Your Request; Struts2 Could Not Be Initialized.
    IBM Connections 4.5 Homepage displays an error "We are unable to process your request" "Filter [struts2]: could not be initialized"
  17. Collecting Data: IBM Connections 4.0 or 4.5 Mobile
    This technote covers collecting data for problems with IBM Connections 4.0 or 4.5 Mobile component.
  18. Collecting Data: IBM Connections Widget for Microsoft SharePoint
    This TechNote is a MustGather document for problems involving the IBM Connections Widget for Microsoft SharePoint; aka SharePoint Widget.
  19. Collecting Data for IBM Connections Mail
    Collecting Data for problems with IBM Connections Mail


  1. Upgrade Central: Planning your upgrade to IBM Connections 5.0
    Upgrade Central provides key resources for planning and deploying IBM Connections 5.0
  2. Update strategy for IBM Connections 5.0
    This document describes the recommended strategy and steps for applying maintenance updates to IBM Connections 5.0. It includes important information on known issues.
  3. Information on updating FileNet 5.2.0 for use with IBM Connection Content Manager (CCM)
    This document contains information on how to update FileNet 5.2.0 for use with IBM Connections 4.5 Connection Content Manager (CCM)
  4. IBM Connections Knowledge Center
    This page provides an entry point to product information about IBM Connections
  5. The IBM Connections Support page
    Visit the IBM Connections Support page for the full knowledgebase of technical support content and resources
  6. Stay informed of critical IBM software support updates with My Notifications
    One of the best ways to prevent problems and to stay informed of critical support updates for your IBM software products is to take advantage of My Notifications.
  7. Detailed system requirements for IBM Connections
    A list of detailed system requirements for the supported releases of IBM Connections.
  8. IBM Connections Installation and Migration Guides
    The following Installation and Migration Guides are available for IBM Connections. Updated for IBM Connections 5.
  9. IBM Connections 5.0 Reviewer's Guide
    This Reviewer's Guide provides a brief summary of the applications that are included in IBM Connections
  10. IBM Connections 5.0 API Documentation
    Documentation on all Connections APIs
  11. IBM Support Portal is a winner!
    The Association of Support Professionals "Ten Best Web Support Sites of 2014"


  1. IBM Industry Cloud Solutions Client Success Essentials Community
    This community brings together users of IBM Industry Cloud Solutions software to share, collaborate and connect with each other virtually. In this community, you'll find training videos, upcoming events, blogs, important web links, and more. Sign in with your IBM ID and register for the site.
  2. Technical Exchange webcasts
    Join us as technical experts share their knowledge and then answer your questions. Visit this site often to see upcoming topics.
  3. The IBM Collaboration Solutions Support Open Mics page
    For information about our Open Mic webcasts
  4. Quality Survey
    Please take this quality survey and share your opinion of IBM software used within your organization.
  5. Follow us on Facebook
    Like our page on Facebook
  6. @IBM_ICSsupport
    Follow us on Twitter
  7. The United Nations Comes Together with IBM Connections
    Learn about the amazing story of how the United Nations uses IBM collaboration and social business technologies together and applies them to solve world problems with IBM Connections.

Original publication date


Rate this page:

(0 users)Average rating

Document information

More support for:

IBM Connections

Software version:

2.5, 3.0, 3.0.1, 4.0, 4.5

Operating system(s):

Linux, Windows

Software edition:

All Editions

Reference #:


Modified date:


Translate my page

Machine Translation

Content navigation