Frequently asked questions (FAQ) about WebSphere MQ Workflow

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Abstract

The following list includes frequently asked questions (FAQ) about WebSphere MQ Workflow to help you troubleshoot potential problems and enhance how you use the product.

Content

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Additional FAQ documents are available for other WebSphere Business Process Management products.

FAQ table of contents

Planning/Migration

What are the current applications/products which IBM WebSphere MQ Workflow version 3.6 supports?
When will support for Workflow 3.6 end?
What release and version of Workflow is out of support?
Where can I get the latest Workflow service pack?

Database
Does Workflow database support cross platforms?
When should Database optimization be done?
Does Workflow Support Oracle RAC (Real Application Clusters) connections?
What needs to be taken into account when using WebSphere MQ Workflow together with DB2 UDB Version 9.5?
What needs to be considered when the runtime database was created with a DB2 version earlier than V8?
What version of DB2 is bundled with WebSphere MQ Workflow?

Miscellaneous
What is the difference between MQ and MQ Workflow?
How do I increase Maximum message length settings in Workflow?
What are the steps to shut down Workflow?
What are the steps to startup Workflow?
Why does WMQWF client time out after MQ has been upgraded to V7?
How can Cleanup or Scheduling Server be moved to a different system in the same system group?



Planning/Migration

FAQ: What are the current applications/products which IBM WebSphere MQ Workflow version 3.6 supports?
Answer:
Starting with IBM WebSphere MQ Workflow version 3.6 with service pack 9 (SP9), the new supported prerequisite and corequisite software releases that Workflow v3.6 SP9 (Service PAC) supports are:

  • Support of IBM WebSphere Application Server 6.1
  • Support of Oracle Database 10g Release 2 (10.2)
  • Support of Sun Solaris 10
  • Support of response files for FDL import/export
  • Support of IBM Tivoli Directory Server v6.0
  • Support of IBM DB2 UDB Version 9.1 on workstations
  • Support of HP-UX 11i v2 on PA-RISC
  • Support of HP-UX 11i v3 on PA-RISC
  • Support of HP-UX 11i v3 on Itanium
  • Support of Red Hat Enterprise Linux V4
  • Support of Suse Linux Enterprise Server V10
  • Support of IBM DB2 UDB Version 9.5
  • Support of IBM WebSphere MQ Version 7 on distributed platforms
  • Support of Red Hat Enterprise Linux V5
  • Support of IBM AIX 6.1
  • Support of IBM XL C/C++ for AIX, V10.1
  • Support of IBM WebSphere Application Server 7.0 on distributed platforms
  • Support of JDK 5 and JDK 6
  • Support of IBM WebSphere MQ Version 7.0.1 on z/OS
  • Support of IBM DB2 UDB Version 9.7
  • Support of Oracle Database 11g Release 1 (11.1.0) and Release 2 (11.2.0)
  • Support of Microsoft Windows 7 Professional and Microsoft Windows Server 2008
  • Support of XML Toolkit Version 1.9 on z/OS

Note: Workflow service pack 9 (SP9) Readme.txt file has step-by-step instructions of how to apply the above SP9 and make the newly release products work with Service pack 9 (SP9)

FAQ: When will support for Workflow 3.6 end?
Answer: Version 3.6.0: for end date please click this link

FAQ: What release and version of Workflow is Out of support?
Answer:

  • MQ Series V5.3
  • MQ Workflow V3.5
  • DB2 V8.2


FAQ: Where can I get the latest Workflow service pack?
Answer: The current Service pac for Workflow can be found here.


Database

FAQ: Does Workflow database support cross platforms?
Answer: Workflow database is required to be on the same type operating system as the Workflow Server.

The database can be on the same machine as the Workflow server or a remote machine.

FAQ: When should Database optimization be done?
Answer:
Database optimization should always been done after the Workflow Cleanup Server completes. For DB2 this is a RUNSTATS/REBIND.
The files fmcsys.log and fmcerr.log have corresponding database tables fmc.system_log and fmc.error_log.
The Workflow system should be configured through the FDL to remove entries over a set age from the Workflow system and error logs.
In the db2diag.log file large numbers of lock escalations on fmc.system_log and fmc.error_log can be an indication the tables are too large.

FAQ: Does Workflow support Oracle RAC (Real Application Clusters) connections?
Answer: Workflow simply does not support Oracle RAC (Real Application Clusters) connections.

FAQ: What needs to be taken into account when using WebSphere MQ Workflow together with DB2 UDB Version 9.5?
Answer: To use DB2 UDB Version 9.5 as the runtime database for WebSphere MQ Workflow, you need

  1. WebSphere MQ Workflow 3.6 SP7
  2. DB2 UDB V9.5 FP 6 or APAR IC62872 (otherwise new server and Buildtime configurations will create databases in Unicode, and Unicode databases are not supported)


FAQ: What needs to be considered when the runtime database was created with a DB2 version earlier than V8?
Answer: When the runtime database was created with a DB2 version earlier than V8, there are possibly still type-1 indexes contained in the database. That index type might due to next-key locking situations lead to occurrences of deadlocks that would (because of their improved concurrency) not occur with type-2 indexes.
Please see Converting type-1 indexes to type-2 indexes in migrated databases for details and instructions.

FAQ: What version of DB2 is bundled with WebSphere MQ Workflow?
Answer: the currently available media pack is on SP9 level and contains DB2 Version 9.1.


Miscellaneous


FAQ: What is the difference between MQ and MQ Workflow?
Answer: MQ Series is a messaging product and often referred to as just 'MQ', while MQSeries Workflow is a workflow management system (that, however, utilizes MQSeries to handle the communication between its components).

FAQ: How do I increase Maximum message length settings in Workflow?
Answer: The parameters MAXIMUM_MESSAGE_SIZE and MAXIMUM_QUERY_MESSAGE_SIZE, defined in the FDL, should be of a large enough value to handle the largest message sent through MQ Series. They should also be synchronized with the MQ Series parameter maxmsgl:

  • MAXIMUM_MESSAGE_SIZE in the FDL
  • MAXIMUM_QUERY_MESSAGE_SIZE in the FDL
  • alter qmgr maxmsgl(....) in runmqsc
  • alter qlocal(EXCINPUTQ) maxmsgl(....) in runmqsc
  • alter channel(QMGRNAME.CL.TCP) CHLTYPE(SVRCONN) maxmsgl(....) in runmqsc
  • alter channel(QMGRNAME.CL.TCP) CHLTYPE(CLNTCONN) maxmsgl(....) in runmqsc

FAQ: What are the steps to shut down Workflow?
Answer: The Workflow server must always be completely stopped before MQ Series or the database system. This means all Workflow servers: Admin, Execution, Cleanup, Scheduling.

FAQ: What are the steps to startup Workflow?
Answer: To startup Workflow server, you must always start the database system first, MQ Series second and then all Workflow servers: Admin, Execution, Cleanup, Scheduling.

FAQ: Why does WMQWF client time out after MQ has been upgraded to V7?
Answer: For WebSphere MQ V7, the fix for APAR PM14021 needs to be applied.

FAQ: How can Cleanup or Scheduling Server be moved to a different system in the same system group?
Answer: To move Cleanup or Scheduling Server to a different system in a system group, the following FDL needs to be imported into the runtime database:
/* Get rid of the old definition */
DELETE SERVER 'SCHEDSVR.FMCSYS.FMCGRP' TYPE SCHEDULING_SERVER

 
/* Redefine the server with a new/different RELATED_SYSTEM specified */
SERVER 'SCHEDSVR'

  DESCRIPTION "Default scheduling server"
  RELATED_GROUP 'FMCGRP'
  RELATED_SYSTEM 'FMCSY2'
  TYPE SCHEDULING_SERVER
END 'SCHEDSVR'

Please note that

  1. in the DELETE statement the fully qualified name has to be used
  2. both steps, DELETE and the corresponding new definition have to be in a single FDL input file and need to be handled in the same import run
  3. the sample FDL refers to the scheduling server; for cleanup server it needs to be adapted appropriately



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Original publication date

2010/7/8

Product Alias/Synonym

FAQ
WebSphere MQ Workflow
troubleshooting

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Document information


More support for:

WebSphere MQ Workflow

Software version:

3.6

Operating system(s):

AIX, HP Itanium, HP-UX, Linux, Solaris, Windows, z/OS

Reference #:

7019420

Modified date:

2014-05-12

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