Frequently Asked Questions (FAQ) about WebSphere Industry Content Packs (updated October 2010)

Product readme


Abstract

The following list includes frequently asked questions (FAQ) about WebSphere Industry Content Packs to help you troubleshoot potential problems and enhance how you use the product.

Content

Do you have ideas for other FAQ about WebSphere Industry Content Packs? Give us your feedback in the Rate this page section at the bottom.



Additional FAQ documents are available for other WebSphere Business Process Management Products.


FAQ table of contents


Installing
Are there prerequisite actions before installing WebSphere Industry Content Packs?


How do I download and install WebSphere Industry Content Packs images from Passport Advantage?


How do I install a fix pack?


How do I install a feature pack?


How do I install and configure the solution scenarios in WebSphere Industry Content Packs?


Configuring
How do I configure ILOG for the WebSphere Banking Content Pack feature pack?


Usage
How do I search for assets that are related to WebSphere Industry Content Packs?


Where can I get a list of process models that are part of WebSphere Industry Content Packs?


How do I create a solution using the content pack assets?


Where can I get a complete list of SCA libraries and the relevant service interfaces?


Where do I get information about the tools that are required to use each of the content pack assets?


Test
How do I verify a successful installation of WebSphere Industry Content Packs?


How do I test the solution scenarios for WebSphere Industry Content Packs?


Troubleshooting
What are the issues that I might encounter while using the WebSphere Industry Content Packs?


Are there known issues and limitations for WebSphere Industry Content Packs?




Installing


The following FAQ are in regard to installation.
FAQ: Are there prerequisite actions before installing WebSphere Industry Content Packs?
Answer: Yes. Ensure that you complete the required prerequisites, which are detailed in the following topics:
WebSphere Banking Content Pack hardware and software requirements
WebSphere Healthcare Content Pack hardware and software requirements
WebSphere Insurance Content Pack hardware and software requirements
WebSphere Telecom Content Pack hardware and software requirements
WebSphere PLM Content Pack hardware and software requirements


FAQ: How do I download and install WebSphere Industry Content Packs images from Passport Advantage?
Answer: It is important that you extract the required packages to the same folder on your local system. See
Download WebSphere Industry Content Packs.

FAQ: How do I install a fix pack?
Answer: See
Installation Instructions for WebSphere Industry Content Packs V7.0.0 Fix Pack 2 (V7.0.0.2).
See Installation Instructions for WebSphere Industry Content Packs V7.0.0 Fix Pack 3 (V7.0.0.3).

FAQ: How do I install a feature pack?
Answer: For the installation procedures and information about the feature packs, see the following topics:
Installing the WebSphere Banking Content Pack Feature Pack
Installing the WebSphere Insurance Content Pack Feature Pack
Installing the WebSphere Telecom Content Pack Feature Pack

FAQ: How do I install and configure the solution scenarios in WebSphere Industry Content Packs?
Answer: For the installation procedures and information about configuring the solution scenarios in the different tools to view the end-to-end execution, see the following topics:
Configuring the Banking Solution Scenarios
Configuring the Healthcare Solution Scenarios
Configuring the Insurance Solution Scenarios
Configuring the Telecom Solution Scenarios
Configuring the PLM Solution Scenarios




Configuring


The following FAQ are in regard to configuring WebSphere Industry Content Packs.
FAQ: How do I configure ILOG for the WebSphere Banking Content Pack feature pack?
Answer: See
Integrating WebSphere Banking Content Pack V7.0 Feature Pack 1 with ILOG Business Rules Manager.




Using


The following FAQ are in regard to using WebSphere Industry Content Packs.
FAQ: How do I search for assets related to WebSphere Industry Content Packs?
Answer: You can use the Asset Navigator to search for specific assets provided with each content pack. For more information, see the following topics:
Using Asset Navigator to search Banking Content Pack assets
Using Asset Navigator to search Healthcare Content Pack assets
Using Asset Navigator to search Insurance Content Pack assets
Using Asset Navigator to search Telecom Content Pack assets
Using Asset Navigator to search PLM Content Pack assets


FAQ: Where can I get a list of process models that are part of WebSphere Industry Content Packs?
Answer: You can get a list of process models, the description of the process models, and the sub processes that are associated with each process model from the following topics:
Process Models listing for the WebSphere Banking Content Pack
Process Models listing for the WebSphere Healthcare Content Pack
Process Models listing for the WebSphere Insurance Content Pack
Process Models listing for the WebSphere Telecom Content Pack
Process Models listing for the WebSphere PLM Content Pack


FAQ: How do I create a solution using the content pack assets?
Answer: You can use the how-to guide documentation. For more information, see the following topics:
WebSphere Banking Content Pack assets - Developing the Corporate Payments BPM solution
WebSphere Healthcare Content Pack assets - Developing the Benefits Eligibility BPM solution
WebSphere Insurance Content Pack assets - Developing the Claim Status BPM solution
WebSphere Telecom Content Pack assets - Developing the Order Feasibility BPM solution
WebSphere PLM Content Pack assets - Developing the Engineering Change Request BPM solution


FAQ: Where can I get a list of SCA libraries and the relevant service interfaces?
Answer: The SCA libraries and the service interfaces are packaged as part of a library. For a list of SCA libraries and the relevant service interfaces, see the following topics:
Mapping SCA libraries and service interface listing for the WebSphere Banking Content Pack
Mapping SCA libraries and service interface listing for the WebSphere Healthcare Content Pack
Mapping SCA libraries and service interface listing for the WebSphere Insurance Content Pack
Mapping SCA libraries and service interface listing for the WebSphere Telecom Content Pack
Mapping CA libraries and service interface listing for the WebSphere PLM Content Pack


FAQ: Where do I get information about the tools that are required to use each of the content pack assets?
Answer: See
Development tools.




Testing


The following FAQ are in regard to testing WebSphere Industry Content Packs.
FAQ: How do I verify a successful installation of WebSphere Industry Content Packs?
Answer: After you have installed the WebSphere Industry Content Packs, read the information in the following topics to verify that the installation is successful:
Verifying a successful installation of WebSphere Banking Content Pack
Verifying a successful installation of WebSphere Healthcare Content Pack
Verifying a successful installation of WebSphere Insurance Content Pack
Verifying a successful installation of WebSphere Telecom Content Pack
Verifying a successful installation of WebSphere PLM Content Pack


FAQ: How do I test the solution scenarios for WebSphere Industry Content Packs?
Answer: See the following topics:
Testing the Banking Solution Scenarios
Testing the Healthcare Solution Scenarios
Testing the Insurance Solution Scenarios
Testing the Telecom Solution Scenarios
Testing the PLM Solution Scenarios




Troubleshooting


The following FAQ are in regard to troubleshooting WebSphere Industry Content Packs.
FAQ: What are the issues that I might encounter while using the WebSphere Industry Content Packs?
Answer: For information about the issues and solution that you encounter, see the following topics:
Troubleshooting the WebSphere Banking Content Pack
Troubleshooting the WebSphere Healthcare Content Pack
Troubleshooting the WebSphere Insurance Content Pack
Troubleshooting the WebSphere Telecom Content Pack
Troubleshooting the WebSphere PLM Content Pack


FAQ: Are there known issues and limitations for the WebSphere Industry Content Packs?
Answer: Yes. See the following topics:
Known issues and limitations for the WebSphere Banking Content Pack
Known issues and limitations for the WebSphere Telecom Content Pack
Known issues and limitations for the WebSphere Insurance Content Pack
Known issues and limitations for the WebSphere Healthcare Content Pack
Known issues and limitations for the WebSphere PLM Content Pack





Related information

FAQ - WebSphere Process Server
FAQ - WebSphere Business Monitor
FAQ - WebSphere Business Modeler
FAQ - Business Space powered by WebSphere
FAQ - WebSphere Business Compass

Original publication date

2010/8/16

Product Alias/Synonym

WebSphere ICP
WebSphere Industry Content Packs
WICP

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Document information


More support for:

WebSphere Industry Content Packs
General

Software version:

7.0, 7.0.0.2, 7.0.0.3

Operating system(s):

Windows

Reference #:

7019419

Modified date:

2011-06-22

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