April, 2014 - Monitoring V6 Agents Customer Support Technical Information Newsletter



Client self assist - Technical Support Information for Monitoring Agents v6.x Administrators


Welcome to IBM Cloud and Smarter Infrastructure's (C&SI) Monitoring and Agents V6 (ITM Agents). This communication is designed to help you derive maximum value from your software by providing you with helpful e-Support technical information, answers to frequently asked questions, and links to other key information. Please take a moment to read through the materials provided below. We are confident that you will find these resources helpful and informative.

Monitoring V6 and Agents On-line Self-Help Resources:

Technote and FAQ documents for Monitoring V6 Agents
APAR documents for Monitoring V6 Agents
Download and Fixes documents for Monitoring V6 Agents
Complimentary training
Other Problem Solving Resources
Collect troubleshooting data for problems with IBM Tivoli Monitoring (ITM) components. Gathering this information before calling IBM support will help familiarize you with the troubleshooting process, save you time and expedite the solution to your problem .
IBM Electronic Support - Has a portfolio of on-line tools and resources to guide you through the process and to provide important diagnostic data so IBM can help you [Find information; Prevent problems; Troubleshoot; Download fixes & updates] to keep your systems, software, and applications running smoothly.

Technical Community Forums and Wikis
If you have peers or co-workers that my benefit from one of these newsletters, please have them Bookmark these links: Monitoring V6 Edition & Monitoring Agents V6 Edition

Warmest regards,
The C&SI Monitoring V6 Agents Support Team!

Related information

Tivoli Participating Product Technical Newsletters

Product Alias/Synonym

ITM Monitoring Agents
IBM Tivoli Monitoring
IBM Tivoli Monitoring Agents
Tivoli Monitoring

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Document information

More support for:

Tivoli Monitoring Version 6

Software version:

6.1, 6.2, 6.2.1, 6.2.2

Operating system(s):

AIX, Linux, OS/390, OS/400, Solaris, Windows, z/OS

Software edition:

Edition Independent

Reference #:


Modified date:


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