Support Newsletter for IBM Decision Optimization
This document features the most requested documents as well as those identified as valuable in helping answer your questions related to ILOG. The list will be updated periodically to reflect new trends and problems.
The content below was sent in the Support Newsletter for IBM Decision Optimization on 16 May, 2017. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.
This document contains links (URLs) to IBM Decision Optimization technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of IBM Decision Optimization. This document includes:
- IBM Support Easy OnBoarding tool
This is a fun, engaging, educational tool that assists our clients to sign up for 5 basic client self-assist tools/services: obtain an IBM ID, sign up for My Notifications, access the IBM Support Portal, register for Service Request, and register for Passport Advantage. Earn tokens for every step you complete and play the game at the end! .
- We have a new release of IBM ILOG CPLEX Optimization Studio v12.7.1
Upgrade to the latest version of IBM ILOG CPLEX Optimization Studio v12.7.1
- Find out what's new in IBM ILOG CPLEX Optimization Studio v12.7.1
Several new features and performance improvements are provided in IBM ILOG CPLEX Optimization Studio v12.7.1, check out the release notes to see the new features added in this version.
- Quick 10 minute introduction to new IBM Decision Optimization Center v3.9
Watch a quick overview on what's new in IBM Decision Optimization Center v3.9
- We have a new Benders Algorithm in CPLEX
Have you tried the new Benders Algorithm built into CPLEX? Given a formulation of a problem, CPLEX can now decompose the model into a single master and (possibly multiple) subproblems. To do so, CPLEX makes use of annotations that you supply for your model. This approach can be applied to mixed-integer linear programs (MILP). For certain types of problems, this approach can offer significant performance improvements.
- Decision Optimization in DSX
IBM Data Science Experience includes Decision Optimization Notebooks and Engines. You now solve your optimization models using Python Jupyter notebooks or R Studio.
- Decision Optimization Github Catalog
Checkout the exciting Decision Optimization samples on our Github respository. We have several samples implemented in multiple apis using DoCplexCloud.
- Decision Optimization Virtual User Group
Decision Optimization Virtual User Group Meetings provide you with updated and useful information about our products and how you can get the best value for your organization from our optimization technology and solutions. These meetings are being held electronically with presentations by our product management and development subject matter experts. The sessions will run for approximately one hour, with about 45 minutes of presentation material and 15 minutes for open questions and answers. We look forward to your participation. Please email Virginie Grandhaye at firstname.lastname@example.org for an invitation to this Webinar with the subject line "VUG for ILOG OPTI".Webinars are planned for the 4th Wednesday of every month at 07:30 Pacific, 10:30 Eastern, 16:30 CET.
- YouTube channel
We have uploaded our previous Support Technical Exchanges to our YouTube channel. Check out and view our presentations on CPLEX, OPL, Decision Optimization Center. In the coming months, we will continue to upload our latest full-length presentations, and will be producing a number of shorter videos to detail more features about our products.
Our IBM Decision Optimization Support Facebook page provides a unique community for customers, support personnel, developers and others curious about IBM Decision Optimization products. If you want to find high quality technical content, engage in technical discussions, or simply stay up to date with the latest IBM Decision Optimization news join our community now!
IBM Decision Optimization Technology collaboration community on LinkedIn for networking and knowledge sharing.
- Forums - IBM developerWorks
Interact with the IBM Decision Optimization community through IBM developerWorks. IBM developerWorks is the IT industry’s most comprehensive source of technical how-to content, evaluation software, and community discussions focusing on IBM Software Products and Open Source standard technologies.
- IBM Decision Optimization developerWorks Community
Join IBM Decision Optimization developerWorks Community to obtain resources about how to use IBM Decision Optimization, including IBM ILOG CPLEX Optimization Studio, IBM Decision Optimization Center and the Decision Optimization Cloud.
- Stay informed of critical IBM software support updates with My Notifications
One of the best ways to prevent problems and to stay informed of critical support updates for your IBM software products is to take advantage of My Notifications.
- Detailed System Requirements
- Detailed System Requirements for IBM ILOG CPLEX Optimization Studio
This document provides access to the detailed system requirements information on the supported releases of IBM ILOG CPLEX Optimization Studio.
- Detailed System Requirements for IBM CPLEX Optimizer for z/OS
This document provides access to the detailed system requirements information on the supported releases of IBM CPLEX Optimizer for z/OS.
- Detailed hardware and software requirements for IBM ILOG CP
This document contains system requirements for IBM ILOG CP
- Detailed System Requirements for IBM Decision Optimization Center
This document contains system requirements for IBM Decision Optimization Center
- Detailed System Requirements for IBM ILOG ODM Enterprise
This document contains system requirements for IBM ILOG ODM Enterprise
- Download the latest Fix Packs
- IBM ILOG CPLEX Optimization Studio Fix Pack v188.8.131.52.1
IBM ILOG CPLEX Optimization Studio Fix Pack v184.108.40.206.1 on Fix Central.
- IBM Decision Optimization Center Fix Pack v220.127.116.11
IBM Decision Optimization Center Fix Pack v18.104.22.168 on Fix Central.
- Wondering how to get started with IBM Support?
Find basic support information on the main tab of the updated Electronic Support page. It provides the information you need to successfully use IBM support.
- IBM Software Support Lifecycle
Find detailed information about the available IBM Software Support Lifecycle Policies to help you realize the full value of your IBM software products.
- Product Documentation
- Recently published Technotes
- Configure SUSE Linux 12 to allow solving models in CPLEX Optimization Studio 12.7 IDE
How to overcome the error "Cannot connect to solving process (communication server)" on SUSE Linux 12?
- Additional configuration required to use Decision Optimization Center 3.9 IDE on Windows 10
How to resolve error "java.lang.RuntimeException: Native code library failed to load: ensure the appropriate library (opl1263.dll/.so) is in your path." in Decision Optimization Center 3.9 IDE log?
- Solve OPL models with IBM ILOG Script Extension Classes for ODM
How to solve OPL models with IBM ILOG Script Extension Classes for ODM?
- Presentations of IBM ILOG CPLEX Optimization Studio and IBM Decision Optimization Center/ODM Enterprise
List of presentations available online for IBM ILOG CPLEX Optimization Studio and IBM Decision Optimization Center/ODM Enterprise
- Short Guide to opening a Service Request Online
Get started with the online Service Request Tool. Here is a short guide to help you get started.
Original publication date
|Commerce||IBM ILOG CP||General|
|Commerce||IBM Decision Optimization Center||General|
|Commerce||IBM CPLEX Optimizer for z/OS|
More support for:
IBM ILOG CPLEX Optimization Studio
Software version: 12.2, 22.214.171.124, 12.3, 12.4, 126.96.36.199, 12.5, 188.8.131.52, 12.5.1, 12.6, 184.108.40.206, 12.6.1, 12.6.2, 12.6.3, 12.7.0, 12.7.1
Operating system(s): AIX, Linux, Windows
Software edition: All Editions
Reference #: 7018781
Modified date: 16 May 2017
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