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Featured documents for Business-to-Business - WebSphere Partner Gateway

Newsletter


Abstract

Are you looking for the most requested documents that are available for B2B - WebSphere Partner Gateway? This document lists the most requested ones including those identified as educational and valuable in helping answer your questions particularly in the Problem Determination / Troubleshooting area. The list will be updated periodically to reflect new trends and issues.

Content

The content below was sent in the Support Newsletter for WebSphere Partner Gateway on 30 Sep, 2016. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.

This document contains links (URLs) to WebSphere Partner Gateway technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of WebSphere Partner Gateway. This document includes:





In the Spotlight

  1. This will be the final newsletter for the WebSphere Partner Gateway products since support will go End of Service as of September 30, 2016
  2. All support for WPG 6.2 and 6.2.1 and 6.0 Express will go End of Service as of September 30, 2016
    Software withdrawal and support discontinuance: IBM WebSphere Partner Gateway Advanced Edition, Enterprise Edition, and Express
  3. Recent Flashes and Alerts for WebSphere Partner Gateway
  4. Recent WebSphere Partner Gateway Advanced Edition APAR fixes
    Then click "Newest first" to sort accordingly.This section contains recently published WPG APAR fixes. (To obtain any WPG APAR fixes, please contact IBM WPG Support thru PMR channel.)
    Recent WebSphere Partner Gateway Enterprise Edition APAR fixes
    Then click "Newest first" to sort accordingly. This section contains recently published WPG APAR fixes. (To obtain any WPG APAR fixes, please contact IBM WPG Support thru PMR channel.)
  5. Indexed Collection of WebSphere Partner Gateway Technical documents
    This section contains recently published technical documents of interest that have been indexed.
  6. Recently Published WebSphere Partner Gateway Technical Documents
    This section contains recently published technical documents of interest.
    Have you used IBM's AOS (Assist On-site)?
    Live Remote Assistance With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. The tool can speed up problem determination, collection of data, and ultimately, your problem solution.
    Requesting a AOS session with IBM support.
    Once you have opened your Service Request (SR) or otherwise known as Problem Management Report (PMR), an IBM representative may request to connect to your system using the Assist On-site tool. The below link provides direct access to this form. Note you will need to have the IBM representative on the phone, as he or she will have to generate and provide you a secure connection code.
  7. How IBM Support Assistant helps you troubleshoot software problems
    This 97-second video describes the options you have with IBM Support Assistant to make it easier to troubleshoot problems.
  8. Wondering where to start with IBM Support?
    This Support Quick Start trifold introduces the benefits of IBM support coverage. It highlights the resources and how to access them.
  9. Stay informed of critical IBM software support updates with My Notifications
    One of the best ways to prevent problems and to stay informed of critical support updates for your IBM software products is to take advantage of My Notifications.
  10. IBM Client Success Essentials Community
    This community brings together users of IBM software to share, collaborate and connect with each other virtually. In this community, you'll find training videos, upcoming events, blogs, important web links, and more.
  11. WPG forum on IBM developerWorks
    Do you have a topic that you want to discuss. Join us at the WPG Forum and we will be happy to discuss.
  12. Experience Insight at IBM World of Watson 2016
    Come to IBM Insight 2016, October 23-27 in Las Vegas, Nevada. In a world awash with data, simply being a digital business is not enough. To meet market expectations, leading companies are infusing digital intelligence into the equation. We call this a cognitive business, and it gives companies the ability to extract knowledge from data, enhance personal expertise, and outthink the needs of the market at amazing speeds. Come experience this new era of cognitive computing and see how information, analytics, and Watson will change your world.
  13. IBM InterConnect 2017
    March 19 - 23. See you next year at InterConnect 2017 in Las Vegas, Nevada for the premier cloud & mobile conference.
  14. Get Ready!! The IBM Support Portal will soon be replaced with a fresh new design!
    Check out the new support experience from the link at the top of the www.ibm.com/support page. Explore the new site today! Familiarize yourself with new features including the new search experience, view your open PMRs directly from a product support page, and view important notifications from the product support team in the new MySupport area. We will continue to add features to provide an improved and personalized support experience for you.
  15. Support Portal Transformation - Input needed!
    IBM is radically improving the IBM Support Portal to help you find information and solve technical problems faster and more easily. We need your input to make sure what we are building meets your needs, and we invite you to participate in design reviews. The time commitment is approximately one hour. If you are interested in having an impact on the next generation Support Portal, send your name and email address to isesuppt@us.ibm.com.



Plan

  1. IBM® WebSphere® Partner Gateway, Advanced Edition, v6.2.1 Fixpack 4
    This document is the Readme for IBM® WebSphere Partner Gateway v6.2.1 Fixpack 4, including installation related instructions, prerequisites, and known issues.
  2. IBM® WebSphere® Partner Gateway, Enterprise Edition, v6.2.1 Fixpack 4
    This document is the Readme for IBM® WebSphere Partner Gateway v6.2.1 Fixpack 4, including installation related instructions, prerequisites, and known issues.
  3. List of Flashes and Alerts for WebSphere Partner Gateway
    This section lists information for News, Flash, Alerts, Security Bulletins that are published by the IBM WPG Support team.
  4. WebSphere Application Server v6.1 or v7?
    WPG users can choose to continue using WebSphere Application Server v6.1 with WPG or optionally migrating to WebSphere Application Server v7.0. WPG 6.2.1 (and higher) supports WebSphere Application Server v7.0. Click for more education materials related to the WPG migration.
    IBM Software Support Lifecycle
    Find detailed information about the available IBM Software Support Lifecycle Policies to help you realize the full value of your IBM software products.
  5. Product system requirement information for WPG v6, v6.1, v6.1.1, v6.2 and v6.2.1
    This page lists the software and hardware requirements for the editions of IBM WebSphere Partner Gateway
  6. Fix packs by version for WebSphere Partner Gateway
    A comprehensive list of recommended, generally available (GA) fixes for WebSphere Partner Gateway releases. Most recent released WPG maintenance package: 6.2.1 Fixpack 3 (6.2.1.3) Refer to Readme of the fixpack for installation instructions, prerequisites, fix list, and known issues. (For downloadable and release information, please access the above link.)
  7. WPG Update Installer (UPDI) Validator utility
    WPG Update Installer (UPDI) Validator utility helps you set up UPDI, deploy the UPDI Validator console changes, and validate the UPDI response file values.
  8. Decrease your time for PMR resolution
    This section contains information of collecting mustgather information for WebSphere Partner Gateway for v6, v6.1, v6.1.1, v6.2 and v6.2.1
  9. MustGather - Read first for WebSphere Partner Gateway Enterprise and Advanced Editions, version 6.1, 6.1.1 and 6.2
    The MustGather information is required by the IBM WebSphere Partner Gateway (WPG) support team to diagnose problems on WPG system version 6.1, 6.1.1 and 6.2 Gathering this information early before calling IBM support to expedite the troubleshooting process, and to save time in resolving Problem Management Records (PMRs) if: 1. Symptoms match known problems (rediscovery) 2. There is a non-defect problem that can be identified and resolved 3. There is a defect that identifies a workaround to reduce severity 4. Locating root cause can speed development of a code fix.
    MustGather - Read first for WebSphere Partner Gateway Express
    The MustGather information is required by the IBM WebSphere Partner Gateway Express (WPG) support team to diagnose problems on WPG Express system version 6.0. Gathering this information early before calling IBM support to expedite the troubleshooting process, and to save time in resolving Problem Management Records (PMRs) if: 1. Symptoms match known problems (rediscovery) 2. There is a non-defect problem that can be identified and resolved 3. There is a defect that identifies a workaround to reduce severity 4. Locating root cause can speed development of a code fix
  10. Fix Central
    Fix Central provides fixes and updates for your systems software, hardware, and operating system.



Education

  1. Recent webcast sessions for WebSphere Partner Gateway
    Access this link for a list for all WebSphere Partner Gateway Technical Exchange Webcasts and Open Mic sessions
  2. WPG IEA module arrives - WPG 6.2.1: Installing WebSphere Application Server v7
    This presentation is delivered to help users who want to migrate WebSphere Partner Gateway from WebSphere Application Server Version 6.1 to Version 7.
  3. Product documentation
    Here you can find all of the information that you need for installation, maintenance, and use.
  4. IBM WebSphere Partner Gateway v6.2.1.4 Migration white paper
    This white paper describes the migration of an existing WebSphere Partner Gateway v6.2.x environment to WebSphere Partner Gateway v6.2.1.4 in a new machine The purpose of this document is to provide insights into the steps involved in migration of WebSphere Partner Gateway v6.2.x to v6.2.1.4 in a new machine
    Detailed steps to successfully migrate WebSphere Partner Gateway V6.2.1.4 profiles on WebSphere Application Server V6.1/V7.0 ND to V8.5.5 ND
    WebSphere Partner Gateway 6.2.1.4 supports WebSphere Application Server 7.0 and 8.5.5. Perform the below steps only in case if you want to upgrade your profiles to WAS ND 8.5.5 in the same machine. In case if you are planning to setup WPG hub using the latest WAS version in a different machine, you may directly install 6.2.1.4 pointing to WAS ND 7.0 / 8.5.5 using the refreshed WPG v6.2 installer media. The existing WebSphere Partner Gateway 6.2.1.4 profiles on WebSphere Application Server 6.1/7.0 can be migrated to WebSphere Application server 8.5.5 using the WAS migration wizard. The detailed steps are provided below based on the deployment mode. Please note that WebSphere Application Server 8.5.5 is supported with WPG v6214. In order to migrate WebSphere Partner Gateway v6.2.1.4
    IBM WebSphere Partner Gateway documentation library
    A comprehensive list of documentation for all WebSphere® Partner Gateway releases.
    IBM Education Assistant for WebSphere Partner Gateway
    Collection of multimedia educational modules designed to help you gain a better understanding of WebSphere Partner Gateway product and use it more effectively to meet your business requirements.
    Troubleshooting guide of IBM WebSphere Partner Gateway v6.2
    Troubleshooting guide helps you to determine the problem, analyze, and resolve. It presents various techniques to resolve the problems using IBM software. This guide is mainly intended for end-users, administrators, and support.
    IBM WebSphere Partner Gateway v6.2 Tuning Guide
    This guide describes application tuning for various components of IBM WebSphere Partner Gateway v6.2. The objective of this guide is to describe the various tuning parameters for WebSphere Partner Gateway v6.2, including guidance on how to set the values for these parameters.
    IBM WebSphere Partner Gateway v6.2 Migration white paper
    This white paper describes the migration of an existing WebSphere Partner Gateway environment to WebSphere Partner Gateway v6.2. The purpose of this document is to provide insights into the steps involved in migration of WebSphere Partner Gateway releases.
    Indexed Collection of WebSphere Partner Gateway Technotes
    This technical document is an index of available WebSphere Partner Gateway technical notes, technical documentation and important flash messages. These technical notes, technical documents and flashes, contain information related to the areas of configuration settings, known problems along with their solutions and frequently asked questions on usage of various WebSphere Partner Gateway releases.
  5. WebSphere Partner Gateway Blogs
    Follow IBM L2 Support engineers on their blogs regarding WebSphere Partner Gateway!
  6. "Grabbing that Migration Bull by the Horns"
    Follow IBM L2 Support Engineer Michael Glenn on his blog regarding WebSphere Partner Gateway Migration.
    "Conquering those Security Woes in WebSphere Partner Gateway 6.2"
    Follow IBM L2 Support Engineer Michael Glenn on his blog regarding WPG Certificate Management.
    "Case study for WebSphere Partner Gateway Update Installer Validator "
    Follow IBM L2 Support Engineer Ay-Chyi Boudreaux on her new blog regarding WPG UPDI Validator utility.
    "Think Like the Support Center Pro! Faster Turnaround Time in WPG Problem Determination"
    Follow IBM L2 Support Engineer Ay-Chyi Boudreaux on her new blog regarding Problem Determination hints with WPG!
  7. IBM Software Redbooks
    Hundreds of IBM Redbooks publications are available for downloading.

Original publication date

2010/7/19

Cross reference information
Segment Product Component Platform Version Edition
Business Integration WebSphere Partner Gateway Advanced Edition AIX, HP-UX, Linux, Solaris, Windows 6.2.1.1, 6.2.1.0, 6.2.0.5, 6.2.0.4, 6.2.0.3, 6.2.0.2, 6.2.0.1, 6.2, 6.1.1.2, 6.1.1.1, 6.1.1, 6.1.0.3, 6.1.0.2, 6.1.0.1, 6.1, 6.0.0.7, 6.0.0.6, 6.0.0.5, 6.0.0.4, 6.0.0.3, 6.0.0.2, 6.0.0.1, 6.0, 6.2.1.2

Product Alias/Synonym

WPG WebSphere Partner Gateway
B2B - Business-to-Business

Document information

More support for: WebSphere Partner Gateway Enterprise Edition

Software version: 6.0, 6.0.0.1, 6.0.0.2, 6.0.0.3, 6.0.0.4, 6.0.0.5, 6.0.0.6, 6.0.0.7, 6.1, 6.1.0.1, 6.1.0.2, 6.1.0.3, 6.1.1, 6.1.1.1, 6.1.1.2, 6.2, 6.2.0.1, 6.2.0.2, 6.2.0.3, 6.2.0.4, 6.2.0.5, 6.2.1.0, 6.2.1.1, 6.2.1.2, 6.2.1.3, 6.2.1.4

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows

Software edition: All Editions

Reference #: 7018326

Modified date: 03 October 2016