Featured documents for Business-to-Business - WebSphere Partner Gateway

Featured Doc Content:

The content below was sent in the Support Newsletter for Business to Business - WebSphere Partner Gateway on 07 March 2013. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.

This document contains links (URLs) to Business to Business - WebSphere Partner Gateway technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of Business to Business - WebSphere Partner Gateway. This document includes:

• In the spotlight
• Plan
• Education

In the spotlight

1. WebSphere Partner Gateway 6.2.1 Migration white paper
   This white paper describes the migration of an existing WebSphere Partner Gateway v6.1.x environment to WebSphere Partner Gateway v6.2.1.x
   
   
2. WPG IEA module arrives - WPG 6.2.1: Installing WebSphere Application Server v7
   This presentation is delivered to help users who want to migrate WebSphere Partner Gateway from WebSphere Application Server Version 6.1 to Version 7.
   
   
3. All support for WPG 6.1 and 6.1.1 will end in April 30, 2013
   WebSphere Partner Gateway Advanced and Enterprise Editions v6.1/v6.1.1 and all its Fix Pack levels for the same release and editions will be gone End of Support (EOS) on April 30, 2013 (Please refer to the announcement letter provided in the below link for more details). Users should please plan ahead for system migrating to the newer version of WebSphere Partner Gateway, which is v6.2 (and then upgrade to v6.2.1.x). Please access the WPG Information Center and IBM Education Assistant sites for WPG migration instructions.
   
   
4. Recent Websphere Partner Gateway APAR fixes
   This section contains recently published WPG APAR fixes. (To obtain any WPG APAR fixes, please contact IBM WPG Support thru PMR channel.)
   
   JR44395: INPUT FIELD TOO SHORT : SYSTEM ADMINISTRATION --> DOCMGR ADMINISTRATION --> EVENT ENGINE --> EXTERNAL EVENTS
   
   JR44735: INCONSISTENT DESCRIPTION BETWEEN ISFTP BCG620006 AND FTP BCG610006 EVENTS
   
   JR45337: WHEN THE COMMUNITY CONSOLE TIMES OUT THE USER IS NOT REDIRECTED TO THE LOGIN PAGE
   
   JR44591: IF WPG INSTALLED ON WAS V7 WITH SECURITY ENABLED AND WAS6 IS UNINSTALLED, FIXPACK/FIX INSTALLATION FAILS.
   
   
5. Recent WebSphere Partner Gateway Technical documents
   This section contains recently published technical documents of interest. For more technical documents, please review Indexed Collection of WebSphere Partner Gateway Technotes, at http://www-01.ibm.com/support/docview.wss?uid=swg27016406
   
   Potential security vulnerabilities in IBM Websphere Partner Gateway
   
   Potential security vulnerabilities in IBM Websphere Partner Gateway - Express
   
   WebSphere Partner Gateway Archiver fails intermittently
   
   
6. Have you used IBM's AOS ( Assist On-site)?
   Live Remote Assistance With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. The tool can speed up problem determination, collection of data, and ultimately, your problem solution.
   
   Don't wait until you have a problem to report - Test your AOS connectivity now!
   Before using the Assist On-site application, you can test your connectivity to the Assist On-site network by using the connectivity tool provided below.
   
   Requesting a AOS session with IBM support.
   Once you have opened your Service Request (SR) or otherwise known as Problem Management Report (PMR), an IBM representative may request to connect to your system using the Assist On-site tool. The below link provides direct access to this form. Note you will need to have the IBM representative on the phone, as he or she will have to generate and provide you a secure connection code.
   
   
7. Use Social Media Aggregator in Support Portal to see latest social media content
   This short, 2+ minute video shows you how to see the latest social media content for your IBM products in the IBM Support Portal. It makes it easy to see the latest posts from Twitter, product forums, user groups, blogs, and wikis.
   
   
8. IBM Electronic Support Newsletter is Out!
   Subscribe to IBM Electronic Support News and stay up-to-date with IBM’s portfolio of on-line tools, tips, and resources to keep your systems, software, and applications running smoothly.
   
   

Plan

1. WAS FLASH: Potential security exposure with WAS after installing PM44303 or a Fix Pack containing PM44303
   WPG 6.2.1.2 supports WebSphere Application Server 6.1.0.43 and 7.0.0.23. User who is running WPG on these two WAS levels, can download the iFix from the above technote link. For more information regarding this WAS FLASH, please review the technote.
   
   
2. List of Flashes and Alerts for WebSphere Partner Gateway
   This section lists information for News, Flash, Alerts, that published by the IBM WPG Support team.
   
   Flashes and Alerts for WebSphere Partner Gateway Advanced Edition
   
   Flashes and Alerts for WebSphere Partner Gateway Enterprise Edition
   
   
3. End Of Service (EOS) information related to WPG:
   
   All support for WPG 6.1 and 6.1.1 will end in April 30, 2013
   WebSphere Partner Gateway Advanced and Enterprise Editions v6.1/v6.1.1 and all its Fix Pack levels for the same release and editions will be gone End of Support (EOS) on April 30, 2013 (Please refer to the announcement letter provided in the below link for more details). Users should please plan ahead for system migrating to the newer version of WebSphere Partner Gateway, which is v6.2 (and then upgrade to v6.2.1.x). Please access the WPG Information Center and IBM Education Assistant sites for WPG migration instructions.
   
   WAS v6.1 or WAS v7?
   Websphere Application Server product team has extended its support for WAS v6.1 to Sept 2013, WPG users can choose to continue using WAS v6.1 with WPG or optionally migrating WAS V6.1 to WAS 7.0. WPG 6.2.1 (and higher) supports WAS 7.0. Click for more education materials related to the WPG migration.
   
   WebSphere Partner Gateway (WPG) Advanced and Enterprise Editions V6.0 have gone End of Service as of September 30, 2010.
   Users should migrate to the newer versions of WebSphere Partner Gateway. This technote provides useful links and related information.
   
   
4. Product system requirement information for WPG v6, v6.1, v6.1.1, v6.2 and v6.2.1
   
   
5. Fix packs by version for WebSphere Partner Gateway
   A comprehensive list of recommended, generally available (GA) fixes for WebSphere® Partner Gateway releases.
   
   Most recent released WPG maintainance package: 6.2.1 Fixpack 2 (6.2.1.2)
   Refer to Readme of the fixpack for installation instructions, prerequisites, fix list, and known issues. (For downloadable and release information, please access the above link.)
   
   WPG Update Installer (UPDI) Validator utility
   This tool can setup the WPG UPDI, deploy the UPDI Validator console changes, and validate the UPDI response file values. This tool is provided to ease the WebSphere Partner Gateway UPDI setup and validate response file values. The WPG UPDI validator utility for systems running WPG 6.2.0.x and 6.2.1.0 level can be found in this technote link, which also has the instructions to deploy and use it. The console change for this utility has been included in the WPG 6.2.1 Fix Pack1.
   
   
6. Decrease your time for PMR resolution
   This section contains information of collecting mustgather information for WebSphere Partner Gateway for v6, v6.1, v6.1.1, v6.2 and v6.2.1
   
   MustGather - Read first for WebSphere Partner Gateway Enterprise and Advanced Editions, version 6.1, 6.1.1, 6.2 and 6.2.1
   The MustGather information is required by the IBM® WebSphere® Partner Gateway (WPG) support team to diagnose problems on WPG system version 6.1, 6.1.1 and 6.2 Gathering this information early before calling IBM support to expedite the troubleshooting process, and to save time in resolving Problem Management Records (PMRs) if: 1. Symptoms match known problems (rediscovery) 2. There is a non-defect problem that can be identified and resolved 3. There is a defect that identifies a workaround to reduce severity 4. Locating root cause can speed development of a code fix.
   
   MustGather - Read first for WebSphere Partner Gateway v6.0 Express Edition
   The MustGather information is required by the IBM® WebSphere® Partner Gateway Express (WPG) support team to diagnose problems on WPG Express system version 6.0. Gathering this information early before calling IBM support to expedite the troubleshooting process, and to save time in resolving Problem Management Records (PMRs) if: 1. Symptoms match known problems (rediscovery) 2. There is a non-defect problem that can be identified and resolved 3. There is a defect that identifies a workaround to reduce severity 4. Locating root cause can speed development of a code fix
   
   MustGather - Read first for WebSphere Partner Gateway v6.0 Enterprise and Advanced Editions
   The MustGather information is required by the IBM® WebSphere® Partner Gateway (WPG) support team to diagnose problems on WPG system version 6.0. (Please note: WPG version 6.0 have gone End of Service as of September 30, 2010.) Gathering this information early before calling IBM support to expedite the troubleshooting process, and to save time in resolving Problem Management Records (PMRs) if: 1. Symptoms match known problems (rediscovery) 2. There is a non-defect problem that can be identified and resolved 3. There is a defect that identifies a workaround to reduce severity 4. Locating root cause can speed development of a code fix.
   
   
7. Fix Central
   Fix Central provides fixes and updates for your systems software, hardware, and operating system. For additional information, click on the following link.
   
   
8. See the new overview video for IBM Support Assistant Team Server!
   IBM Support Assistant (ISA) 5.0 Team Server Beta 2 offers enhanced Java problem determination options. New automated data analysis options find symptoms and display solutions for each symptom. And now one person can download the ISA 5 Beta and others can just point their browsers to that instance,
   
   
9. Sign up to help IBM shape the way that we deliver our technical information to you!
   IBM plans to replace all documentation that is currently in our many Information Centers with one Knowledge Center. IBM would like you to participate in a beta program to test our new Knowledge Center site. Simply sign up by March 12th, spend as little as an hour with the software, and then fill out a single survey.
   
   
10. IBM Electronic Support
    IBM Electronic Support offers on-line support tools and resources to help you diagnose and resolve problems, and maintain your IBM products.
    
    
11. IBM Software Support Lifecycle
    Find detailed information about the available IBM Software Support Lifecycle Policies to help you realize the full value of your IBM software products.
    
    

Education

1. Recent webcast sessions for WebSphere Partner Gateway
   
   Using WAS Admin Console to Manage WPG Resources
   
   Profiles Migration to WAS v7 Using Migration Wizard
   
   Access this link for a list for all WebSphere Partner Gateway Technical Exchange Webcasts and Open Mic sessions
   
   
2. Product documentation - Here you can find all of the information that you need for installation, maintainance, and use.
   
   IBM WebSphere Partner Gateway documentation library
   A comprehensive list of documentation for all WebSphere® Partner Gateway releases.
   
   IBM Education Assistant (IEA) for WebSphere Partner Gateway
   Collection of multimedia educational modules designed to help you gain a better understanding of WebSphere Partner Gateway product and use it more effectively to meet your business requirements.
   
   Troubleshooting guide of IBM WebSphere Partner Gateway v6.2
   Troubleshooting guide helps you to determine the problem, analyze, and resolve. It presents various techniques to resolve the problems using IBM software. This guide is mainly intended for end-users, administrators, and support.
   
   IBM WebSphere Partner Gateway v6.2 Tuning Guide
   This guide describes application tuning for various components of IBM WebSphere Partner Gateway v6.2. The objective of this guide is to describe the various tuning parameters for WebSphere Partner Gateway v6.2, including guidance on how to set the values for these parameters.
   
   IBM WebSphere Partner Gateway v6.2 Migration white paper
   This white paper describes the migration of an existing WebSphere Partner Gateway environment to WebSphere Partner Gateway v6.2 The purpose of this document is to provide insights into the steps involved in migration of WebSphere Partner Gateway releases.
   
   Indexed Collection of WebSphere Partner Gateway Technotes
   This technical document is an index of available WebSphere Partner Gateway technical notes, technical documentation and important flash messages. These technical notes, technical documents and flashes, contain information related to the areas of configuration settings, known problems along with their solutions and frequently asked questions on usage of various WebSphere Partner Gateway releases.
   
   
3. WPG class - "IBM WebSphere Partner Gateway V6.2 Implementation"
   This 5-day course provides comprehensive training in implementing and administering IBM WebSphere Partner Gateway. Click for the course information, public schedule worldwide.
   
   
4. WPG forum on IBM developerWorks
   Discuss and share technical information on WPG-related subjects
   
   
5. WebSphere Partner Gateway Blogs
   Follow IBM L2 Support engineers on their blogs regarding WebSphere Partner Gateway!
   
   "Grabbing that Migration Bull by the Horns"
   Follow IBM L2 Support Engineer Michael Glenn on his blog regarding WebSphere Partner Gateway Migration.
   
   "Conquering those Security Woes in WebSphere Partner Gateway 6.2"
   Follow IBM L2 Support Engineer Michael Glenn on his blog regarding WPG Certificate Management.
   
   "Case study for WebSphere Partner Gateway Update Installer Validator "
   Follow IBM L2 Support Engineer Ay-Chyi Boudreaux on her new blog regarding WPG UPDI Validator utility.
   
   "Think Like the Support Center Pro! Faster Turnaround Time in WPG Problem Determination"
   Follow IBM L2 Support Engineer Ay-Chyi Boudreaux on her new blog regarding Problem Determination hints with WPG!
   
   
6. IBM WebSphere Partner Gateway support news, updates, and information is available on Twitter. Follow us on Twitter at http://twitter.com/IBM_WPG.
   
   
7. My notifications - for IBM technical support
   Subscribe WPG product information at IBM My notifications to get up-to-date information, such as WPG fixpack/fix release notes, flashes, technical webcast, newly published fixes information, technotes, and so on.
   
   
8. Technical Exchange webcasts
   Join us as technical experts share their knowledge and then answer your questions. Visit this site often to see upcoming topics.
   
   
9. IBM Education Assistant modules for WebSphere products
   IBM Education Assistant (IEA) is a collection of multimedia educational modules that help you better understand IBM software products and use them more effectively to meet your business requirements.
   
   
10. IBM Software Redbooks
    Hundreds of IBM Redbooks publications are available for downloading.
    
    
11. developerWorks
    An IBM resource for developers and IT professionals.