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Open Mic Replay: WebSphere MQ Problem Diagnostics - Reading Traces

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Abstract

WebSphere MQ traces are provided to help diagnose MQ and customer problems. Different trace options are required to trace different components of the WebSphere MQ product. This session gives you the opportunity to ask questions related to using traces to diagnose MQ and application problems.

Content

Open Mic sessions are conducted in a question and answer format. The table below provides a time index (minutes:seconds) to the recording and describes the questions or topics discussed. You can fast forward to any question using the time index, a table containing the panel of experts is also included.


To play or download the audio of this Open Mic session, see the Audio Section of this document.




Open Mic session
24 March 2010 - 11:00 a.m. - 12:00 p.m. EDT

TimeQuestions asked
00:00Silence
00:00General introduction
02:07Technical introduction
02:41How do I collect WebSphere MQ trace?
17:59What are the most common issues when collecting trace?
22:58What is the performance impact of trace?
25:42Does IBM have any scripts or tools that I can run to go through the accumulated traces?
28:19What do the columns and parameters mean in WebSphere MQ trace?
35:14How can I debug my application using WebSphere MQ trace?
45:13Do you have a strategy for debugging transient return code problems in the JMS client?
47:36There was a comment at the beginning of the slide deck regarding starting a trace and capturing a limited amount of data from the message. Is that number in byte or kilobyte?
48:26There was a comment regarding statistics in tracing of the CHIN, and the comment on the slide is that there wasn't a significant amount of utilization, the values that would be recorded for this statistics, is that documented on the IBM site?
50:43I have FDCs generated on 13Ds, but I don't know when they are generated. For example, one FDC was generated on March 1st, and the other one on March 23rd. When submitting a PMR, support asks me to run a trace on it, but I do not know when FDCs are generated.
54:40If I have an application running on a client connected to a queue manager on another computer, should I consider running traces on the client side or the queue manager side?
56:10The new features that you talked about, specially the -p option in trace, is that in 7.0 or 7.01?
56:50If I want to collect a trace of all the messages coming through a particular queue on a queue manager, can I use the -m option or is there a better way to do it? Would the trace capture any expired messages?
60:41When you enable a WebSphere MQ wrapping trace, I have noticed that the SSL file does not wrap - is that by design or is that a bug?
61:55Which files for which processes are for debugging response time issues, and are there any shortcut commands one can use to search these files?
65:45Closing remarks
66:28End of Call

Panel of Experts:
Chris AndrewsWebSphere MQ JMS Level 3 Software Developer
Rick ArmstrongWebSphere MQ for z/OS Level 2 Customer Support
Douglas BurnsWebSphere MQ for z/OS Level 3 Software Developer
Damon CrossWebSphere MQ for z/OS Level 3 Software Developer
Jason EdmeadesWebSphere MQ Service Architect
Rhys FrancisWebSphere MQ for z/OS Level 3 Software Developer
Justin FriesWebSphere Platform Messaging Support
Lauranette WheelerWebSphere MQ for z/OS Level 2 Customer Support


Presentation

WSTE-03242010-OpenMic-WMQReadingTraces-Wheeler.pdf

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Audio

Click on Download Audio to play the recording of this 66 minutes conference call (7.0MB - MP3 format). Right-click and select Save As to store the file on your local computer for later playback. Remember that you can fast forward to any question using the time index.

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Product Synonym

WMQ WebSphere MQ

Document Information

Modified date:
17 June 2018

UID

swg27018159