Frequently asked questions (FAQ) about WebSphere Business Modeler (updated December 2012)

Product documentation


Abstract

The following list includes frequently asked questions (FAQ) about WebSphere Business Modeler to help you troubleshoot potential problems and enhance how you use the product.

As of December 2012, this content is no longer being updated.

Content

Do you have ideas for other FAQs about WebSphere Business Modeler? Give us your feedback in the Rate this page section.

Additional FAQ documents are available in the Related information section.


FAQ table of contents



Installing

1. What are the hardware and software requirements for WebSphere Business Modeler V7?

2. Which version of WebSphere Business Modeler do I have on my machine?

3. How do I install and integrate with IBM Rational RequisitePro?

4. Is WebSphere Business Modeler supported on Microsoft Windows 7?



Usage

1. How do I set multiple output criteria on a human task?

2. Where can I find tutorials and samples?

3. Does WebSphere Business Modeler V6.x work with WebSphere Business Compass V7?

4. How do I use the locally installed product documentation instead of the remote help?

5. Why is the repository trace sometimes missing from a process execution trace when I am testing a business process with a repository on a test server?

6. Can I import a WebSphere Business Modeler export into an earlier version of WebSphere Business Modeler?

7. Can I export process catalog and folder details from the Tree view into Microsoft Excel?

8. There is an error or warning message in the error view. How do I fix it?

9. Where can I find information on IBM Rational ClearCase?

10. I have a large project in an older version of WebSphere Business Modeler. How can I bring it into a newer version of the software?

11. I have a question about Business Space powered by WebSphere. Where can I find information?

12. What version of IBM Rational RequisitePro is compatible with WebSphere Business Modeler?



Troubleshooting

1. Reports generated into PDF format are not searchable in external readers, such as Adobe Reader. How can I resolve this issue?

2. When using IBM Rational ClearCase with WebSphere Business Modeler, why might I be having trouble checking things in?

3. Where can I get fixes for WebSphere Business Modeler?

4. How do I fix an out-of-memory error?

5. I changed my artifacts, but the WebSphere Business Modeler Team Support Synchronize view does not list the changes. How do I fix this problem?

6. I am trying to drag the data field from the Fields View into a group, but the correct data does not appear in the generated report. How do I construct an XPath expression to extract data from my workspace?

7. How do I avoid receiving the "Select input and output" message when I connect objects such as tasks, forks, and decisions?



FAQ questions and answers



Installing

The following FAQs refer to installing WebSphere Business Modeler or other products to work with WebSphere Business Modeler.


FAQ: What are the hardware and software requirements for WebSphere Business Modeler V7?
Answer (V7.0): See WebSphere Business Modeler V7.0 software and hardware requirements - Windows.


FAQ: Which version of WebSphere Business Modeler do I have on my machine?
Answer: To determine which version of WebSphere Business Modeler has been installed on your machine, the build ID, and the directory in which WebSphere Business Modeler has been installed, click Start > All Programs > IBM Installation Manager > View Installed Packages.


FAQ: How do I install and integrate with IBM Rational RequisitePro?
Answer: See Integrating Rational RequisitePro with WebSphere Business Modeler.


FAQ: Is WebSphere Business Modeler supported on Microsoft Windows 7?
Answer (V7.0.0.2): Yes. WebSphere Business Modeler V7.0.0.2 is supported on Windows 7. For information about system requirements, see Detailed hardware and software requirements for WebSphere Business Modeler V7.0.0.2 on Windows.



Usage

The following FAQs refer to using the product.


FAQ: How do I set multiple output criteria on a human task?
Answer: Insert a multiple-choice decision between the human task and the target destinations. For more information see Decisions.


FAQ: Where can I find tutorials and samples?
Answer (V6.2): See Tutorials and Samples for WebSphere Business Modeler version 6.2.
Answer (V7.0): There are samples in the WebSphere Business Modeler V7.0 installation.


[]FAQ: Does WebSphere Business Modeler V6.x work with WebSphere Business Compass V7?
Answer (V6.x): For information about compatibility between WebSphere Business Modeler and WebSphere Business Compass, see Detailed hardware and software requirements for WebSphere Business Compass 7.0 on Windows.


FAQ: How do I use the locally installed product documentation instead of the remote help?
Answer: In Installation Manager, click Modify and go through the process to add the local help contents. The system loads the installed help but also continues to provide additional remote help as long as the system has access to the Internet. If you do not want to access additional help remotely, disable the remote help by selecting Window > Preferences > Help > Content and clear Include help content from a remote infocenter. For more information, see Accessing help topics.


FAQ: Why is the repository trace sometimes missing from a process execution trace when I am testing a business process with a repository on a test server?
Answer: Repositories with a capacity of 1 are not currently traced with the process execution trace.


FAQ: Can I import a WebSphere Business Modeler export into an earlier version of WebSphere Business Modeler?
Answer: No. WebSphere Business Modeler is not backwards compatible.


FAQ: Can I export process catalog and folder details from the Tree view into Microsoft Excel?
Answer: No. Instead, create a report template. For more information, see
Webcast replay: Creating Custom Reports in WebSphere Business Modeler.


FAQ: There is an error or warning message in the error view. How do I fix it?
Answer: Right-click the error/warning row in the error view and click Launch Help. Alternatively, double-click the error/warning row in the error view, and in the dialog that appears, click Launch Help. On the help page that appears, you can find instructions on how to fix the error or warning.


FAQ: Where can I find information on IBM Rational ClearCase?
Answer: See the IBM Rational ClearCase 7.1.1 information center, the Rational ClearCase product page, and the Rational ClearCase page in developerWorks.


FAQ: I have a large project in an older version of WebSphere Business Modeler. How can I bring it into a newer version of the software?
Answer: For large projects, you may get better performance if you migrate the workspace, rather than importing the project from the older version.


FAQ: I have a question about Business Space powered by WebSphere. Where can I find information?
Answer: Business Space powered by WebSphere is a common component used by many products. For more information, see the Business Space FAQ.


FAQ: What version of IBM Rational RequisitePro is compatible with WebSphere Business Modeler?
Answer: For more information, see:



Troubleshooting

The following FAQs refer to troubleshooting.


FAQ: Reports generated into PDF format are not searchable in external readers, such as Adobe Reader. How can I resolve this issue?
Answer (V6.2, V7.0): Instead of exporting to PDF, print the report using a printer that can create a PDF file or a PDF-creating utility, such as PDFCreator, which takes the postscript data sent to the printer and converts it to PDF, enabling the PDF search to function.


FAQ: When using IBM Rational ClearCase with WebSphere Business Modeler, why might I be having trouble checking things in?
Answer: You might not have permission to check things into your repository, which might give you the following error message: "Project already exists." Or error messages might be in the log file. If, looking at the log file, you see messages similar to "CCRC command 'Mkelem' failed: Unable to create new element for <VOB location>", you might not have write access to for the VOB. Your primary group must have write access to VOB. If you belong to multiple groups, the first group in the list should be the primary group or the group that has write access to the VOB. Otherwise, your attempt to use the VOB might fail.


FAQ: Where can I get fixes for WebSphere Business Modeler?
Answer: You can find fixes at IBM Support Fix Central.


FAQ: How do I fix an out-of-memory error?
Answer: To fix an out-of-memory error, see Changing the heap size for improved performance.


FAQ: I changed my artifacts, but the WebSphere Business Modeler Team Support Synchronize view does not list the changes. How do I fix this problem?
Answer: It is likely that the artifacts that you changed are being shared to the team repository from one machine, which is on one clock, but the machine where you checked out the artifacts to is on another clock. If the clocks on both machines are not the same, the changes are not processed and displayed correctly in the Synchronize view. Check your machines' times and synchronize the clocks before you synchronize the artifacts.


FAQ: I am trying to drag the data field from the Fields View into a group, but the correct data does not appear in the generated report. How do I construct an XPath expression to extract data from my workspace?
Answer: See The correct data does not appear in the generated report.


FAQ: How do I avoid receiving the "Select input and output" message when I connect objects such as tasks, forks, and decisions?
Answer: See Avoiding the "Select input and output" message.




Related information

FAQ - WebSphere Process Server
FAQ - WebSphere Business Monitor
FAQ - WebSphere Business Compass
FAQ - WebSphere Integration Developer
FAQ - WebSphere Industry Content Packs
FAQ - WebSphere MQ Workflow
FAQ - Business Space powered by WebSphere
FAQ - WebSphere Decision Center
FAQ - WebSphere Decision Server Events
FAQ - WebSphere Decision Server Rules
FAQ - WebSphere ILOG Decision Validation Services
FAQ - WebSphere ILOG Rule Team Server
FAQ - WebSphere ILOG JRules
FAQ - WebSphere Lombardi Edition

Product Alias/Synonym

WebSphere Business Modeler
Modeler

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Document information


More support for:

WebSphere Business Modeler Advanced

Software version:

6.1, 6.1.1, 6.1.2, 6.2, 6.2.0.1, 6.2.0.2, 7.0, 7.0.0.1, 7.0.0.2, 7.0.0.3, 7.0.0.4

Operating system(s):

Windows

Reference #:

7017899

Modified date:

2010-11-17

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