This list features frequently requested documents as well as those identified as valuable in helping answer questions related to IBM Notes, IBM Domino, and IBM iNotes. The list will be updated periodically to reflect new trends and issues.
The content below was sent in the Support Newsletter for Notes & Domino on 11 Jun 2014. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.
This document contains links (URLs) to Notes & Domino technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of Notes & Domino. This document includes:
In the Spotlight
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Full Access Admins intermittently not able to access certain databases with corrupt ACLs
The fix for this issue was introduced in 853FP6 and 9.0.1. Already affected databases must be fixed with one of the workarounds described in this technote.
Mailto: functionality in Notes errors out when using Internet Explorer 10
When using Internet Explorer 10 and Notes 8.5.3 through Notes 9.0.1, Mailto: functionality errors with "Could not perform this operation because the default mail client is not installed properly". This issue is fixed in 9.0.1 Fix Pack 1.
Updated mail template for Notes & Domino 8.5.3
An updated mail85.ntf is available on Fix Central that addresses the following mail template SPRs: CJON8NF9HT, GHAT8NAJUS, MSTR8R4K2B, and PSUH8Q5CSB. See below for a download link, SPR descriptions, and additional details.
"#0C:02" or "Document Has Too Many Paragraphs" error occurs during forward or reply in Notes
During a forward or reply-to action of a message containing a large table, or a message with a complex structure, when the Notes client attempts to convert MIME/HTML to Rich Text format, one of the following errors may occur: "#0C:02" or "Document Has Too Many Paragraphs"
Crashes, Hangs, Performance
- Domino server crashes when restoring files using Tivoli Storage Manager for Mail
A change in Domino 8.5.3 causes the crash that in prior versions only gave an error message. As this caused a problem and an error message was sufficient for some, Domino added the following flag to revert the behavior to the prior state: NO_TERM_EXIT_NO_PANIC=1
- How to avoid performance issues related to mass email delivery in Domino
This technote describes the three operations Domino performs when sending mail, and how to minimize the impact on performance due to sending mass email (greater than 250 recipients).
- iNotes users unable to reply to Office 365 messages
When iNotes users attempt to reply to messages sent from Office 365, the iNotes and Internet Explorer will hang.
- Notes crashes or hangs after logging into Sametime
Notes crashes while logging into the embedded IBM Sametime plugin. If users are configured to automatically log into Sametime during Notes start up (via "Automatically Log in" setting), then the crashes can occur shortly after Notes launch during the Sametime login process.
"IBM commits to even greater advance notice for any future Notes/Domino 8.5 EOS announcement..."
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Frequently Asked Questions
- Can mail signatures imported from Preferences be spell checked?
Starting with Notes 8.5.3 Fix Pack 3 and Notes 9.0, a new notes.ini variable, SpellCheckSignature, has been added to enable/disable spell checking for signature text.
- Comparison tables of features between IBM Notes, IBM iNotes & IBM SmartCloud Notes web
This technote provides a high-level feature comparison of the following clients: IBM Notes 8.5.3, IBM Notes 9.0.1 Social Edition, IBM iNotes 9.0.1 Social Edition, and IBM SmartCloud Notes web.
- Does the NSF_UpdateODS notes.ini setting work on Notes clients and Domino servers?
NSF_UpdateODS does not work on Domino servers. NSF_UpdateODS works only on local databases through either Notes clients, Domino Administrator clients, or Domino Designer clients.
- Frequently Asked Questions about IBM Notes Fix Packs
In this new technote you will find answers to an array of commonly asked questions about Notes Fix Packs.
- How to forward mail message while leaving a copy in the user's Domino mail file
Three ways to forward messages to another address while leaving a copy of the memo in the sender's mail file
- How to recreate the busytime.nsf and clubusy.nsf databases on a Domino server
The free time system in the Notes/Domino Calendaring & Scheduling is designed to be maintenance free. In rare cases, it may be necessary to recreate the free time database (busytime.nsf) to resolve free time issues.
- Is SHA-2 algorithm for SSL supported with Domino?
The error "Certificate signature does not match contents" appears if you try to import a root CA with a key length of 4096 and SHA-256.
- Notes calendar free time displays no information
This technical paper describes how to troubleshoot issues where Notes calendars display no free time information and invitee names and/or rooms and resources are grayed out in the Free Time dialog box.
- Supportability Q&A about IBM Notes and OS X 10.9.x
This technote contains questions and answers pertaining to installing and running IBM Notes on Apple's OS X 10.9.x Mavericks.
Supported Configurations & Requirements
- Supported configurations for IBM Notes & Domino 9.x
This document describes the supported configurations of IBM Notes and Domino 9.x when interoperating with servers, templates, and clients from earlier releases.
- System Requirements
This document contains an index listing of detailed system requirements for the following supported releases of IBM Notes, IBM Domino, IBM Domino Administrator, IBM Domino Designer, and IBM Notes Traveler.
- Table of requirements for new features in IBM Notes 9.x Social Edition
This table lists new features in IBM Notes 9.x Social Edition. Each row indicates the minimum server version, ODS, and template required for the feature to work, and also whether it requires Notes Standard Configuration or Notes Basic Configuration.
Featured Tools & Plug-ins
- All-in-One Admin Tool
The All-in-one Admin Tool is a collection of tools that provide guided options to perform tasks for agent-based troubleshooting and problem solving.
- Nice.exe - Notes Install Cleanup Executable tool
You can use the Notes Install Cleanup Executable (NICE) tool to clean up a failed install, failed uninstall or failed upgrade. You can also use the tool to uninstall an existing version of Notes, and clean up extraneous files, before performing an upgrade install.
- IBM Notes Browser Plug-in (Passport Advantage part numbers, General Info and Q&A)
The IBM Notes Browser Plug-in allows web-based users to access their traditional Notes applications from Firefox or Internet Explorer web browsers, directly from the web.
- SwiftFile 4.2.1 for IBM Notes Client 9.0.1
You can download SwiftFile 4.2.1 for Notes 9.0.1 from this technote. SwiftFile is an intelligent assistant for IBM Notes that helps users organize their e-mail into folders. SwiftFile uses a text classifier to learn each user's mail-filing habits.
The Notes Tips Blog
Your guide to what's great about IBM Notes.
- Open Mic Webcasts and Ask the Experts Q&A sessions
Join us for upcoming events as technical experts share their knowledge and answer your questions. Follow the links below for the Q&A transcripts, Audio Recordings, and Presentations from select past events.
- Open Mic Webcasts and Ask the Experts Q&A sessions
|Messaging Applications||IBM Notes||9.0, 8.5, 8.0, 7.0|
|Messaging Applications||IBM iNotes||9.0, 8.5|
|Messaging Applications||IBM Domino Designer||9.0, 8.5|