Featured documents for IBM Notes, Domino & iNotes



This list features frequently requested documents as well as those identified as valuable in helping answer questions related to IBM Notes, IBM Domino, and IBM iNotes. The list will be updated periodically to reflect new trends and issues.


The content below was sent in the Support Newsletter for Notes & Domino on 11 Jun 2014. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.

This document contains links (URLs) to Notes & Domino technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of Notes & Domino. This document includes:

In the Spotlight

  1. Help us Design an Improved Support Experience!
    IBM is exploring innovative ways to assist clients with solving their technical problems. To supplement searching for documentation or a fix, or opening a Service Request, we are designing a new support experience that will efficiently find answers to your support questions.
  2. Notes & Domino 8.5 advance notice has been increased (blog post by Kramer Reeves)
    "IBM commits to even greater advance notice for any future Notes/Domino 8.5 EOS announcement..."
    Discussion forums for IBM Notes & Domino product family
    Leverage the community of IBM Notes & Domino users by asking your technical questions in the discussion forums.
    IBM Client Success Essentials Community
    This community brings together users of IBM Industry Solutions software to share, collaborate and connect with each other virtually. In this community, you'll find training videos, upcoming events, blogs, important web links, and more. Sign in with your IBM ID and register for the site.
  3. Full Access Admins intermittently not able to access certain databases with corrupt ACLs
    The fix for this issue was introduced in 853FP6 and 9.0.1. Already affected databases must be fixed with one of the workarounds described in this technote.
  4. Mailto: functionality in Notes errors out when using Internet Explorer 10
    When using Internet Explorer 10 and Notes 8.5.3 through Notes 9.0.1, Mailto: functionality errors with "Could not perform this operation because the default mail client is not installed properly". This issue is fixed in 9.0.1 Fix Pack 1.
  5. Updated mail template for Notes & Domino 8.5.3
    An updated mail85.ntf is available on Fix Central that addresses the following mail template SPRs: CJON8NF9HT, GHAT8NAJUS, MSTR8R4K2B, and PSUH8Q5CSB. See below for a download link, SPR descriptions, and additional details.
  6. "#0C:02" or "Document Has Too Many Paragraphs" error occurs during forward or reply in Notes
    During a forward or reply-to action of a message containing a large table, or a message with a complex structure, when the Notes client attempts to convert MIME/HTML to Rich Text format, one of the following errors may occur: "#0C:02" or "Document Has Too Many Paragraphs"
  7. Crashes, Hangs, Performance
    • Notes crashes or hangs after logging into Sametime
      Notes crashes while logging into the embedded IBM Sametime plugin. If users are configured to automatically log into Sametime during Notes start up (via "Automatically Log in" setting), then the crashes can occur shortly after Notes launch during the Sametime login process.


  1. Frequently Asked Questions
    • Notes calendar free time displays no information
      This technical paper describes how to troubleshoot issues where Notes calendars display no free time information and invitee names and/or rooms and resources are grayed out in the Free Time dialog box.
  2. Supported Configurations & Requirements
    • System Requirements
      This document contains an index listing of detailed system requirements for the following supported releases of IBM Notes, IBM Domino, IBM Domino Administrator, IBM Domino Designer, and IBM Notes Traveler.
  3. Upgrading


  1. Featured Tools & Plug-ins
    • All-in-One Admin Tool
      The All-in-one Admin Tool is a collection of tools that provide guided options to perform tasks for agent-based troubleshooting and problem solving.
    • Nice.exe - Notes Install Cleanup Executable tool
      You can use the Notes Install Cleanup Executable (NICE) tool to clean up a failed install, failed uninstall or failed upgrade. You can also use the tool to uninstall an existing version of Notes, and clean up extraneous files, before performing an upgrade install.
    • SwiftFile 4.2.1 for IBM Notes Client 9.0.1
      You can download SwiftFile 4.2.1 for Notes 9.0.1 from this technote. SwiftFile is an intelligent assistant for IBM Notes that helps users organize their e-mail into folders. SwiftFile uses a text classifier to learn each user's mail-filing habits.
  2. The Notes Tips Blog
    Your guide to what's great about IBM Notes.
    • Open Mic Webcasts and Ask the Experts Q&A sessions
      Join us for upcoming events as technical experts share their knowledge and answer your questions. Follow the links below for the Q&A transcripts, Audio Recordings, and Presentations from select past events.

Related information

Click here to open a Service Request (PMR) with Support
Social Media channels for IBM Collaboration Solutions a
Featured documents for IBM Notes Traveler

Cross reference information
Segment Product Component Platform Version Edition
Messaging Applications IBM Notes 9.0, 8.5, 8.0, 7.0
Messaging Applications IBM iNotes 9.0, 8.5
Messaging Applications IBM Domino Designer 9.0, 8.5

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Document information

More support for:

IBM Domino

Software version:

8.0, 8.5, 9.0

Operating system(s):

AIX, IBM i, Linux, Solaris, Windows, z/OS

Reference #:


Modified date:


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