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May, 2017 - IBM Spectrum Control™ Customer Support Technical Information Newsletter



This newsletter is aimed at clients and specialists installing, upgrading or using IBM Spectrum Control™ Standard Edition or IBM Spectrum Control Advanced Edition, previously knows as Tivoli Storage Productivity Center (TPC).

Note: this newsletter does not cover Spectrum Control Base Edition


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IBM Systems Storage & Software Defined Infrastructure Technical Support Newsletter

May 12, 2017 | Issue #5

Welcome to the IBM Spectrum Control™ Technical Support Information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources

    IBM Spectrum Control™ Standard & Advanced Edition
    Find technical content, answers, solutions and much more.
    Problem Solving Resources for IBM Spectrum Control™ Administrators
    A compiled list of URLs from our technical support teams containing documents to aid you in your system administration.
    Welcome to the IBM Client Success Essentials Community!
    This community brings together users of IBM software to share, collaborate and connect with each other virtually. Here, you'll find training videos, upcoming events, blogs, important web links, and more.
    Work with IBM Support using Technical Support Chat
    IBM Technical Support Chat is an instant messaging service to connect to IBM representatives available to eligible clients.
    IBM Support Site Assistance
    Working with IBM to help support your IBM product(s).

Most recent News, Flashes, and Bulletins

  1. Server hangs while monitoring SVC 7.8.1 storage - no connections available

  2. Redhat is ending support for version 5 of the Enterprise Linux product so Spectrum Control will remove support for this particular version of Linux for the current and previous version of Spectrum Control and TPC. For more information see the Life-Cycle section on this webpage

Latest Technotes and FAQs

Most recent APARs

Latest Downloads and Fixes

    Latest Downloads for IBM Spectrum Control™ (Tivoli Storage Productivity Center)
    This page has links to download the latest fix packs and interim fixes by version.
    IBM Spectrum Family - Spectrum Control™ Standard Edition (Redbook)
    (How-to guidance and examples to effectively integrate IBM Spectrum Control™ Standard Edition into your Software-Defined Storage business enterprise environments)

Education and training

Videos about IBM Spectrum Control
Watch videos to learn more about how to use IBM Spectrum Control™ to manage your storage environment.
    IBM Systems Storage portfolio of related videos including the new videos
    This link is for a play list of IBM Spectrum Storage portfolio related videos including the new videos.
    IBM Systems Storage - The SOS Files
    Collection of educational training videos and blogs
    IBM Knowledge Center
    The central location for finding and organizing information about IBM products.

Problem Solving Resources

IBM System Storage Interoperation Center (SSIC)

A tool to help you all to identify information on product version levels.

Find the Supported Hardware, Products and Platforms Interoperability Matrix Links
Where can I find the documents that list hardware, product and platform support for IBM Spectrum Control™ and Tivoli® Storage Productivity Center?
    Collecting Data: Read First for all Spectrum Control™ & Tivoli Storage Productivity Center ...
    Collecting Data documents aid in problem determination and save time resolving Problem Management Records (PMRs).

Forums and Wikis

  1. Service Management Connect for IBM Spectrum Control™
    Connect, learn, try, and share with Service Management professionals.

If you have peers or co-workers that may benefit from these newsletters, please have them bookmark this link

Warmest regards,
The IBM Spectrum Control Support Team!

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Related information

IBM Systems Storage Technical Support Newsletters

Cross reference information
Segment Product Component Platform Version Edition
Storage Management IBM Spectrum Control Advanced Edition
Storage Management IBM Spectrum Control Advanced Select Edition
Storage Management IBM Spectrum Control Standard Edition
Storage Management IBM Spectrum Control Standard Select Edition
Storage Management Tivoli Storage Productivity Center

Product Alias/Synonym

Tivoli Total Storage Productivity Center
Tivoli Total Storage Productivity Center for Disk
Tivoli Total Storage Productivity Center for Data
Tivoli Total Storage Productivity Center for Replication
IBM Tivoli Total Storage Productivity Center
TPC for Disk
TPC for Data
TPC for Replication
TPC Standard Edition
Tivoli Total Storage Productivity Center Standard Edition
IBM Tivoli Total Storage Productivity Center Standard Edition
Tivoli Total Storage Productivity Center Suite

Document information

More support for: IBM Spectrum Control Standard Edition

Software version: Version Independent

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows

Software edition: Edition Independent

Reference #: 7017347

Modified date: 12 May 2017

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