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September, 2017 - IBM Spectrum Protect™ Customer Support Technical Information Newsletter



This newsletter is aimed at clients and specialists installing, upgrading or using IBM Spectrum Protect™, previously known as Tivoli Storage Manager (TSM).


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IBM Systems Storage & Software Defined Infrastructure Technical Support Newsletter

September 19, 2017 | Issue #9

Welcome to the IBM Spectrum Protect Technical Support Information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources

    Support Portal for IBM Spectrum Protect™
    Find technical content, answers, solutions and much more.
    Featured Documents for IBM Spectrum Protect™
    Links to key information documents and is divided into linked sections for ease of navigation.
    IBM Support Site Assistance
    Working with IBM to help support your IBM product(s).
    Welcome to the IBM Client Success Essentials Community!
    This community brings together users of IBM software to share, collaborate and connect with each other virtually. Here, you'll find training videos, upcoming events, blogs, important web links, and more.
    IBM Storage Support Enhancements Summary
    At IBM, we are constantly looking for new ways to improve client experience with our storage products and storage support - whether this is to help you quickly get the most relevant or latest information on our best-of breed Storage products, or ways that you can reach out to and engage Storage Support.

Most Recent News, Flashes and Alerts

  1. Webinar Q&A: IBM Spectrum Protect server database backup and restore - 3 August 2017

Latest Technotes and FAQs

Latest Downloads and Fixes

    Latest IBM Spectrum Protect™ Server and Client Downloads - Fix Packs and Interim Fixes
    This page has the server and client download links to the latest fix packs and interim fixes by version.
    Recommendations for IBM Spectrum Protect™ Client and Server Fixes
    This document answers the frequently asked question, what product version IBM recommends.

Education and training

    IBM Spectrum Protect™ - YouTube videos
    Collection of educational training videos.
    IBM Systems Storage - The SOS Files
    Collection of educational training videos and blogs
    IBM authorized live and self paced courses
    Worldwide and leverage offerings from our Global Training Providers.

Problem Solving Resources

    SSIC (IBM System Storage Interoperation Center (SSIC))
    A tool to help you all to identify information on product version levels.
    IBM Spectrum Protect™ Technical Newsletter Previous Month's Edition
    Complete version of the previous month's IBM Spectrum Protect™ newsletter.

Forums and Wikis

    IBM Spectrum Protect™ Forum
    This forum is focused on protecting & maximizing the availability of your on demand computing data with Storage Management solutions.
    IBM Systems Storage Management Community
    Connect, learn, and share with the Storage Management Community experts.
    IBM DeveloperWorks Storage Blog
    Collaborate with other Storage experts.
    IBM System Storage Forum
    Use this forum to share ideas with knowledgeable experts and discover how IBM's latest storage solutions can address your business challenges.
    IBM Spectrum Protect™ Wiki
    This Wiki provides you with best practices and scenarios for using the product.

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Warmest regards,
The IBM Spectrum Protect Support Team!

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Related information

IBM Systems Storage Technical Support Newsletters

Cross reference information
Segment Product Component Platform Version Edition
Storage Management IBM Spectrum Protect
Storage Management IBM Spectrum Protect Extended Edition

Product Alias/Synonym

IBM Spectrum Protect
Spectrum Protect
Tivoli Storage Manager
IBM Tivoli Storage Manager
Storage Manager

Document information

More support for: Tivoli Storage Manager

Software version: All Supported Versions

Operating system(s): AIX, Platform Independent

Software edition: All Editions

Reference #: 7017227

Modified date: 16 October 2017

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