April, 2016 - IBM Spectrum Protect™ (Tivoli Storage Manager) Customer Support Technical Information Newsletter



Client self assist - Technical Support Information for TSM Distributed Administrators


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IBM Technical Support Newsletter

April 11, 2016 | Issue #4

Welcome to the IBM Spectrum Protect Technical Support Information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources

  1. Support Portal for IBM Spectrum Protect™ (Tivoli Storage Manager)
    Find technical content, answers, solutions and much more.
  2. Featured Documents for IBM Spectrum Protect™ (Tivoli Storage Manager)
    Links to key information documents and is divided into linked sections for ease of navigation.
  3. Welcome to the IBM Client Success Essentials Community!
    This community brings together users of IBM software to share, collaborate and connect with each other virtually. Here, you'll find training videos, upcoming events, blogs, important web links, and more.

Latest Technotes and FAQs

Latest Downloads and Fixes

    Latest TSM Server and Client Downloads - Fix Packs and Interim Fixes
    This page has the server and client download links to the latest fix packs and interim fixes by version.
    Recommendations for TSM Client and Server Fixes
    This document answers the frequently asked question, what product version does IBM recommend?

Education and training

  1. IBM Spectrum Protect™ (Tivoli Storage Manager): YouTube videos
    Collection of educational training videos.
  2. IBM Systems Storage - The SOS Files
    Collection of educational training videos and blogs
  3. IBM authorized live and self paced courses
    Worldwide and leverage offerings from our Global Training Providers.

Problem Solving Resources

Forums and Wikis

  1. IBM Spectrum Protect™ Forum (Tivoli Storage)
    This forum is focused on protecting & maximizing the availability of your on demand computing data with Storage Management solutions.
  2. IBM Systems Storage Management Community
    Connect, learn, and share with the Storage Management Community experts.
  3. IBM Systems Storage Blog
    Collaborate with other Storage experts.
  4. IBM Spectrum Protect™ (Tivoli Storage Manager) Wiki
    This Wiki provides you with best practices and scenarios for using the product.

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Warmest regards,
The IBM Spectrum Protect Support Team!

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Related information

IBM Systems Storage Technical Support Newsletters

Product Alias/Synonym

Tivoli Storage Manager
IBM Tivoli Storage Manager
Storage Manager

Document information

More support for:

Tivoli Storage Manager

Software version:

All Supported Versions

Operating system(s):

AIX, Platform Independent

Software edition:

All Editions

Reference #:


Modified date:


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