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March, 2017 - IBM Spectrum Protect™ Customer Support Technical Information Newsletter



Client self assist - Technical Support Information for IBM Spectrum Protect™ Administrators


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IBM Systems Storage & Software Defined Infrastructure Technical Support Newsletter

March 14, 2017 | Issue #3

Welcome to the IBM Spectrum Protect™  Technical Support Information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources

Support Portal for IBM Spectrum Protect™
Find technical content, answers, solutions and much more.

Featured Documents for IBM Spectrum Protect™
Links to key information documents and is divided into linked sections for ease of navigation.

Welcome to the IBM Client Success Essentials Community!
This community brings together users of IBM software to share, collaborate and connect with each other virtually. Here, you'll find training videos, upcoming events, blogs, important web links, and more.

IBM Storage Support Enhancements Summary
At IBM, we are constantly looking for new ways to improve client experience with our storage products and storage support - whether this is to help you quickly get the most relevant or latest information on our best-of breed Storage products, or ways that you can reach out to and engage Storage Support.

Most recent News and Flashes

1. IBM Spectrum Protect™ Server slow expiration after upgrade to V6.3.6.0 (IT17642)

2. IBM Spectrum Protect™ servers may assign an incorrect tape drive to a NAS server during NDMP tape operations.

3. Unrecoverable IBM Spectrum Protect™ for VE Hyper-V data mover backups

4. Security Bulletin: Buffer Overflow from improperly formatted SELECT command in IBM Spectrum Protect™

End of support notification: IBM Spectrum Protect™ 6.4.x

TSM 6.3 and FCM 3.1 End of Support 30 April 2017

Latest Technotes and FAQs

1. ANR9999D and ANR4510E errors writing to volume history file

2. Tsmdlst does not list devices for libraries with more than 1024 drives

3. Delete filespace command completes successfully but filespace not removed

4. ANR8551E and ANR9902W errors writing to accounting file

5. Backup of encrypted file from CIFS NAS share fails

6. ADM6078W table space "TSMTEMP" in state ‘0x00004000’

7. H3C CT7680 Library Configuration Information for IBM Spectrum Protect™ Server (formerly TSM)

8. H3C Backup System Configuration Information for IBM Spectrum Protect™ Server (formerly TSM)

9. Collocation and number of concurrent migration processes

10. Quantum DXi6802 Library Configuration Information for IBM Spectrum Protect™ Server

11. IBM Spectrum Protect™  Server DB2 installation may fail with ANRI1020E RC 1639

12. IBM Spectrum Protect™ and IBM Tivoli Storage Manager (TSM) Linux Backup-Archive client "best effort" supported ...

13. Documents to collect for ANR0102E Error 1202 inserting row in table "AF.Bitfiles".

Latest Downloads and Fixes

1. IBM Spectrum Protect™ server V6.3.6.x interim fix downloads

Latest IBM Spectrum Protect™ Server and Client Downloads - Fix Packs and Interim Fixes
This page has the server and client download links to the latest fix packs and interim fixes by version.
Recommendations for IBM Spectrum Protect™ Client and Server Fixes
This document answers the frequently asked question, what product version IBM recommends.

Education and training

IBM Spectrum Protect™ - YouTube videos
Collection of educational training videos.

User's Group for Storage Management

IBM Systems Storage - The SOS Files
Collection of educational training videos and blogs

IBM authorized live and self paced courses
Worldwide and leverage offerings from our Global Training Providers.

Problem Solving Resources

Overview - IBM Spectrum Protect™ Supported Operating Systems

Collecting Data: Read First for IBM Spectrum Protect™ Products

Problem-Solving Resources On-line for IBM Spectrum Protect™ Administrators

Troubleshooting Guide for IBM Spectrum Protect™

IBM Spectrum Protect™ Operations Center Software and Hardware Requirements

IBM Spectrum Protect™ Server Requirements Documents

IBM Spectrum Protect™ Client Requirements Documents

Collecting Data: IBM Spectrum Protect™ Hangs

IBM Spectrum Storage Information Center

IBM Spectrum Protect™ Server/Client Compatibility and Upgrade Considerations

IBM Spectrum Protect™ Supported Devices for AIX, HP-UX, Solaris, and Windows

IBM Spectrum Protect™ Supported Devices for Linux

IBM Spectrum Protect™ Technical Newsletter Previous Month's Edition
Complete version of the previous month's IBM Spectrum Protect™ newsletter.

Forums and Wikis

IBM Spectrum Protect™ Forum
This forum is focused on protecting & maximizing the availability of your on demand computing data with Storage Management solutions.

IBM Systems Storage Management Community
Connect, learn, and share with the Storage Management Community experts.

IBM DeveloperWorks Storage Blog
Collaborate with other Storage experts.

IBM Spectrum Protect™ Wiki
This Wiki provides you with best practices and scenarios for using the product.

If you have peers or co-workers that may benefit from these newsletters, please have them bookmark this link

Warmest regards,
The IBM Spectrum Protect Support Team!

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Related information

IBM Systems Storage Technical Support Newsletters

Cross reference information
Segment Product Component Platform Version Edition
Storage Management IBM Spectrum Protect
Storage Management IBM Spectrum Protect Extended Edition

Product Alias/Synonym

IBM Spectrum Protect
Spectrum Protect
Tivoli Storage Manager
IBM Tivoli Storage Manager
Storage Manager

Document information

More support for: Tivoli Storage Manager

Software version: All Supported Versions

Operating system(s): AIX, Platform Independent

Software edition: All Editions

Reference #: 7017227

Modified date: 18 April 2017

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