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October, 2017 - IBM Spectrum Protect™ Customer Support Technical Information Newsletter



This newsletter is aimed at clients and specialists installing, upgrading or using IBM Spectrum Protect™, formerly known as Tivoli Storage Manager (TSM).


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IBM Systems Storage & Software Defined Infrastructure Technical Support Newsletter

October 15, 2017 | Issue #10

Welcome to the IBM Spectrum Protect Technical Support Information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources

    Support Portal for IBM Spectrum Protect™
    Find technical content, answers, solutions and much more.
    Featured Documents for IBM Spectrum Protect™
    Links to key information documents and is divided into linked sections for ease of navigation.
    IBM Support Site Assistance
    Working with IBM to help support your IBM product(s).
    Welcome to the IBM Client Success Essentials Community!
    This community brings together users of IBM software to share, collaborate and connect with each other virtually. Here, you'll find training videos, upcoming events, blogs, important web links, and more.
    IBM Storage Support Enhancements Summary
    At IBM, we are constantly looking for new ways to improve client experience with our storage products and storage support - whether this is to help you quickly get the most relevant or latest information on our best-of breed Storage products, or ways that you can reach out to and engage Storage Support.

Most Recent News, Flashes and Alerts

Check out our latest training videos in the Education and Training section below!

Latest Technotes and FAQs

  1. IBM Spectrum Protect V8.1.2 security updates

  2. IBM Tivoli Storage Manager V7.1 UNIX and Linux Backup-Archive Client known problems and limitations

  3. NFS V4 file backed up after file system unmounted and mounted again

  4. ANS0326E This node has exceeded its maximum number of mount points

  5. Mixed media libraries using multiple LTO generation tape drives

  6. HPE StoreOnce Backup Systems Configuration Information for IBM Spectrum Protect Server (formerly TSM)

  7. Backup operation for a NAS node fails with ANR4728E

  8. ANS1592E is displayed when 8.1.2 dsmc logs onto 8.1.2 server

  9. Script to audit volumes on a volume list - UNIX/Linux

  10. ANR8311E An I/O error occurred while accessing drive

  11. Known issues with IBM Spectrum Protect Operations Center Version 8.1.2

  12. Version 8.1: Updates for IBM Spectrum Protect for UNIX and Linux Backup-Archive Clients Installation and User's Guide

  13. Replication between the source and target server fails due to communication failure

  14. IBM Spectrum Protect V8.1 Windows Backup-Archive Client known problems and limitations

Latest Downloads and Fixes

    Latest IBM Spectrum Protect™ Server and Client Downloads - Fix Packs and Interim Fixes
    This page has the server and client download links to the latest fix packs and interim fixes by version.

Education and training

Latest training videos.

Recently published training videos

    IBM Systems Storage - The SOS Files
    Collection of educational training videos and blogs

Problem Solving Resources

    IBM Spectrum Protect™ Technical Newsletter Previous Month's Edition
    Complete version of the previous month's IBM Spectrum Protect™ newsletter.

Forums and Wikis

    IBM Spectrum Protect™ Forum
    This forum is focused on protecting & maximizing the availability of your on demand computing data with Storage Management solutions.
    IBM DeveloperWorks Storage Blog
    Collaborate with other Storage experts.
    IBM System Storage Forum
    Use this forum to share ideas with knowledgeable experts and discover how IBM's latest storage solutions can address your business challenges.
    IBM Spectrum Protect™ Wiki
    This Wiki provides you with best practices and scenarios for using the product.

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Warmest regards,
The IBM Spectrum Protect Support Team!

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Related information

IBM Systems Storage Technical Support Newsletters

Cross reference information
Segment Product Component Platform Version Edition
Storage Management IBM Spectrum Protect
Storage Management IBM Spectrum Protect Extended Edition

Product Alias/Synonym

IBM Spectrum Protect
Spectrum Protect
Tivoli Storage Manager
IBM Tivoli Storage Manager
Storage Manager

Document information

More support for: Tivoli Storage Manager

Software version: All Supported Versions

Operating system(s): AIX, Platform Independent

Software edition: All Editions

Reference #: 7017227

Modified date: 09 November 2017

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