IBM Support

August, 2017 - IBM Workload Scheduler for z/OS Customer Support Technical Information Newsletter

Newsletter


Abstract

Client self assist - Technical Support Information for IBM TWS z/OS Administrators

Content

Welcome Banner
IBM Technical Support Newsletter

August 16, 2017 | Issue #20

Welcome to the Workload Scheduler for z/OS Technical Support Information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources


  1. The Support Portal for Workload Scheduler for z/OS
    Find technical content, answers, solutions and much more.
  2. Workload Scheduler for z/OS Knowledge Center
    Links to product documentation.
  3. IBM Assist On-site
    Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.

Workload Automation Tips

  1. Logging extended-auditing information to record updates to the database
    Read this blog to learn more about extended-auditing function and how to log updates to the databases and record information for the requested files. You can log much more information than you do currently!

  2. Getting to know Workload Scheduler
    Are you curious about Workload Scheduler? Do you want to get to know it in an easy, immediate way? Learn this blog to find out how easily you can get an overview about the latest features and the ones which have decreed its success over the years.



Latest Technotes and FAQs


Most recent APARs


Latest Downloads and Fixes

  1. Fix Central for Workload Scheduler for z/OS
    Tool to help you search fixes for your specific product.
  2. Fixes by Version for Workload Scheduler for z/OS (PSP BUCKETS)
    This document contains a comprehensive list of recommended, generally available (GA) fixes.

Education and training

  1. IBM Workload Automation (YouTube) training modules
    Check out the available training videos for your IBM Workload Scheduler software.
  2. IBM Automation Academy
    A channel all about time saving, educational videos that come straight from the IBM automation experts who work with these products daily.

Problem Solving Resources

  1. TWSz Migration to new release - Best Practices
    A basic guide to upgrading TWS for z/OS to a new Release, with emphasis on best practices for a successful migration and elimination of excessive detail provided in product documentation.
  2. TWS and DWC data gathering script
    Gathering data before requesting support will help you understand the problem and save time analyzing the data.
  3. Workload Scheduler for z/OS Documentation Central
    This page includes various documentation links.
  4. Workload Scheduler for Virtualize Data Center Documentation Central
    This page includes various documentation links.



Forums and Wikis

  1. Stack Overflow Community
    Post your question! Use the tag workload-scheduler to join the Stack Overflow community.

  2. Workload Automation Community
    A place to learn more, ask questions, make recommendations and get insights to ensure long-term success with Workload Automation.

  3. Workload Scheduler for z/OS Wiki
    This Wiki provides you with best practices and scenarios for using the product.
  4. Workload Automation Forum
    This forum is for technical discussion focused on Workload Automation products to share product knowledge and experience.
  5. System z community
    Connect, learn, and share with the System z Community experts.


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Warmest regards,
The Workload Scheduler for z/OS Support Team!

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Related information

Tivoli Participating Product Newsletters

Product Alias/Synonym

Tivoli Workload Scheduler for z/OS
TWS for z/OS
IBM Tivoli Workload Scheduler for z/OS
Tivoli TWS for z/)S
Workload Scheduler for z/OS

Document information

More support for: IBM Workload Scheduler for z/OS

Software version: Version Independent

Operating system(s): Platform Independent

Software edition: Edition Independent

Reference #: 7016548

Modified date: 16 August 2017


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