April, 2016 - IBM Workload Scheduler for z/OS Customer Support Technical Information Newsletter



Client self assist - Technical Support Information for IBM TWS z/OS Administrators


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IBM Technical Support Newsletter

April 12, 2016 | Issue #16

Welcome to the IBM Workload Scheduler for z/OS Technical Support Information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Developer's Corner

IBM Workload Scheduler for z/OS V9.3 SPE was made available on March 24.
It provides the following features:
ASAP University 2016 from 17 to 21 April
Take advantage of the ASAP University 2016, planned in New Mexico from 17 to 21 April.
ASAP University has been organized to make you meet other users, the IBM support teams and sponsor representatives, and to actively participate throughout the week. Sessions on how to maximize your company’s current investment in the IBM Workload Automation suite are available. The main program contains some 75 courses divided into four parallel tracks: IBM Workload Scheduler for z/OS, IBM Workload Scheduler, Ask the Experts (in-depth workshops), and Vendor.
Find all the details related to the conference at this link:

Most recent News and Flashes

  1. IBM recognized Value Leader in latest EMA Radar for Workload Automation!
    We are proud to inform you that EMA Analysts have named IBM Value Leader in the Workload Automation domain, and praised our offerings with the specific Most Improved solution award. "IBM Workload Scheduler has always been one of the most feature-rich products in this space, and recent feature additions add strong predictive analytics, what-if type modeling for new job streams, and support for big data add to this legacy." EMA
    For all the details, click here!

Latest Technotes and FAQs

Most recent APARs

Latest Downloads and Fixes

  1. Fix Central for Workload Scheduler for z/OS
    Tool to help you search fixes for your specific product.
  2. Fixes by Version for Workload Scheduler for z/OS (PSP BUCKETS)
    This document contains a comprehensive list of recommended, generally available (GA) fixes.

Education and training

  1. IBM Workload Automation (YouTube) training modules
    Check out the available training videos for your IBM Workload Scheduler software.
  2. IBM Education Assistant complimentary flash training modules for TWS for z/OS
    Short technical training modules to help with the administration of your TWS for z/OS software.
  3. TWA Next Release Transparent Program
    Participate to the Transparent Development Program to learn and influence the next release developments. For details, contact Alessandro De Micco at alessandrodemicco@it.ibm.com

Problem Solving Resources

  1. TWSz Migration to new release - Best Practices
    A basic guide to upgrading TWS for z/OS to a new Release, with emphasis on best practices for a successful migration and elimination of excessive detail provided in product documentation.
  2. MustGather: Read First for TWS for z/OS
    Gathering data before requesting support will help you understand the problem and save time analyzing the data.
  3. TWS for z/OS Documentation Central
    This page includes various documentation links.
  4. TWS for Virtualize Data Center Documentation Central
    This page includes various documentation links.

Forums and Wikis
  1. IBM Workload Scheduler for z/OS Wiki
    This Wiki provides you with best practices and scenarios for using the product.
  2. IBM Workload Automation Forum
    This forum is for technical discussion focused on Workload Automation products to share product knowledge and experience.
  3. System z community
    Connect, learn, and share with the System z Community experts.

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Warmest regards,
The IBM Workload Scheduler for z/OS Support Team!

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