Skip to main content

June, 2013 - Tivoli Workload Scheduler for z/OS Customer Support Technical Information Newsletter


Newsletter


Abstract

Client self assist - Technical Support Information for TWS z/OS Administrators

Content

Welcome to the Tivoli Workload Scheduler for z/OS technical support information update. This communication is designed to help you derive maximum value from your TWS for z/OS software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information. Please take a moment to read through the material. We are confident that you will find these resources helpful and informative.

Your opinions matter and we would really appreciate your feedback on a consideration of change of delivery process.
We are considering sun-setting this email delivery process for our Support Technical Newsletters. (Note: This Newsletter will continue to be updated monthly)
There are two other options currently available:
1. Utilize our on-line Support application called "My Notifications", which allows anyone to subscribe to the on-line edition of the TWS for z/OS Newsletter as well as other personalized product content, and updates can be emailed to you based on your frequency choice.
2. Bookmark the TWS for z/OS Newsletter on-line edition to reference this technical content at any time.

Please respond and let us know which method of delivery you prefer. Based on your feedback we will make a final determination to continue or sun-set this process.

Click here - if you prefer to continue receiving these emails via this delivery process OR Click here - if you prefer using either "My Notifications" and/or "Bookmarking" the on-line version.

Thank you,
Tivoli Newsletter Program Administrator

Tivoli Workload Scheduler for z/OS On-line Self-Help Resources:

News and Flash for Tivoli Workload Scheduler for z/OS
Technote and FAQ documents for Tivoli Workload Scheduler for z/OS Did this month's newsletter assist with your administration, resolution or prevention of any product related issues? Please Select Here >>> Yes or No
APAR documents for Tivoli Workload Scheduler for z/OS
Download and Fixes documents for Tivoli Workload Scheduler for z/OS
Complimentary training
Technical Community Forums and Wikis
  • Service Management Connect - Connect, learn, and share with Integrated Service Management (ISM) professionals and get access to developers and technical experts who provide their perspectives and expertise to help you implement ISM solutions.
    • System z community - Connect, learn, and share with the System z Community experts.
    • Tivoli Workload Automation Forum - This forum is for technical discussion focused on IBM Tivoli Workload Automation products to share product knowledge and experience.
  • Tivoli Workload Scheduler for z/OS Wiki - Tivoli Wikis provide you with best practices and scenarios for using the product.
  • Welcome to the Global Tivoli User Community - The Global Tivoli User Community is the largest on-line and off-line organization of Tivoli professionals in the world.
  • Tivoli RFE Community - You can collaborate with development teams and other product users regarding product requests for enhancements topics.
Other Problem Solving Resources
IBM Electronic Support - Easy, Fast, Smart. Has a portfolio of tools and resources to keep your systems, software, and applications running smoothly. Your customized support experience when you need to contact IBM Support, use on-line tools to guide you through the process and to provide important diagnostic data so IBM can help you.
  • Electronic Entry of Software Service Requests (SR) - Click here to see more details about this streamlined problem submission process to open a problem on-line with IBM Support.
  • Subscribe to My Notifications for TWS for z/OS and receive daily or weekly announcements through e-mail, custom Web pages and RSS feeds.
  • IBM Assist On-site - Live remote assistance tool allows IBM Support to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.
  • IBM Software Accelerated Value Program - Delivers a pro-active, cost-reducing, and productivity enhancing advisory service.
If you have peers or co-workers that my benefit from these newsletters, please have them click the Subscribe link from the email they would like to receive this newsletter Subscribe to Tivoli Workload Scheduler for z/OS newsletter

Warmest regards,
The Tivoli Workload Scheduler for z/OS Support Team!

Related information

Tivoli Participating Product Newsletters

Product Alias/Synonym

Tivoli Workload Scheduler for z/OS
TWS for z/OS
IBM Tivoli Workload Scheduler for z/OS
Tivoli TWS for z/)S
Workload Scheduler for z/OS

Rate this page:

(0 users)Average rating

Copyright and trademark information

IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.

Rate this page:


(0 users)Average rating

Add comments

Document information

Tivoli Workload Scheduler for z/OS

Software version:
Version Independent

Operating system(s):
Platform Independent

Software edition:
Edition Independent

Reference #:
7016548

Modified date:
2013-05-20

Translate my page

Content navigation