IBM Support

June, 2017 - IBM Workload Scheduler for z/OS Customer Support Technical Information Newsletter

Newsletter


Abstract

Client self assist - Technical Support Information for IBM TWS z/OS Administrators

Content

Welcome Banner
IBM Technical Support Newsletter

June 20, 2017 | Issue #18

Welcome to the Workload Scheduler for z/OS Technical Support Information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources


  1. The Support Portal for Workload Scheduler for z/OS
    Find technical content, answers, solutions and much more.
  2. Workload Scheduler for z/OS Knowledge Center
    Links to product documentation.
  3. IBM Assist On-site
    Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.


Latest Technotes and FAQs


Most recent APARs


Latest Downloads and Fixes

  1. Fix Central for Workload Scheduler for z/OS
    Tool to help you search fixes for your specific product.
  2. Fixes by Version for Workload Scheduler for z/OS (PSP BUCKETS)
    This document contains a comprehensive list of recommended, generally available (GA) fixes.

Education and training

  1. IBM Workload Automation (YouTube) training modules
    Check out the available training videos for your IBM Workload Scheduler software.
  2. IBM Automation Academy
    A channel all about time saving, educational videos that come straight from the IBM automation experts who work with these products daily.

Problem Solving Resources

  1. TWSz Migration to new release - Best Practices
    A basic guide to upgrading TWS for z/OS to a new Release, with emphasis on best practices for a successful migration and elimination of excessive detail provided in product documentation.
  2. TWS and DWC Data Gathering Script
    Gathering data before requesting support will help you understand the problem and save time analyzing the data.
  3. Workload Scheduler for z/OS Documentation Central
    This page includes various documentation links.
  4. Workload Scheduler for Virtualize Data Center Documentation Central
    This page includes various documentation links.



Forums and Wikis
  1. Workload Scheduler for z/OS Wiki
    This Wiki provides you with best practices and scenarios for using the product.
  2. Workload Automation Forum
    This forum is for technical discussion focused on Workload Automation products to share product knowledge and experience.
  3. System z community
    Connect, learn, and share with the System z Community experts.


If you have peers or co-workers that may benefit from these newsletters, please have them bookmark this link

Warmest regards,
The TWS for z/OS Support Team!

Keep up-to-date with IBM Electronic Support through these social media channels:
Twitter | Facebook | IBM Electronic Support Community Blog | YouTube | LinkedIn

Related information

Tivoli Participating Product Newsletters

Product Alias/Synonym

Tivoli Workload Scheduler for z/OS
TWS for z/OS
IBM Tivoli Workload Scheduler for z/OS
Tivoli TWS for z/)S
Workload Scheduler for z/OS

Document information

More support for: IBM Workload Scheduler for z/OS

Software version: Version Independent

Operating system(s): Platform Independent

Software edition: Edition Independent

Reference #: 7016548

Modified date: 20 June 2017


Translate this page: