April, 2014 - Tivoli Storage Manager FastBack Support Technical Information Newsletter



Client self assist - Technical Support Information for TSM Fastback Administrators


Welcome to the IBM Cloud and Smarter Infrastructure's (C&SI) Storage Manager FastBack technical support information update. This communication is designed to help you derive maximum value from your TSM FastBack software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information. Please take a moment to read through the materials provided below. We are confident that you will find these resources helpful and informative.

Storage Manager FastBack On-line Self-Help Resources:

Problem Solving Resources On-line for Storage Manager FastBack - A compiled list of URL's from our technical support teams containing documents to aid you in your system administration of TSM FastBack.
Flash and News documents for Storage Manager FastBack

Technote and FAQ documents for Storage Manager FastBack
APAR documents for Storage Manager FastBack
Download and Fixes documents for Storage Manager FastBack
Complimentary training
Technical Community Forums and Wikis
  • Service Management Connect - Connect, learn, and share with Integrated Service Management (ISM) professionals and get access to developers and technical experts who provide their perspectives and expertise to help you implement ISM solutions.
    • Storage Management forum - This forum is focused on protecting & maximizing the availability of your on demand computing data with Storage Management solutions.
    • Storage Management Community Connect, learn, and share with the Storage Management Community experts.
  • Storage Manager FastBack Wiki - This Wiki provides you with best practices and scenarios for using the product.
  • Storage Manager FastBack for Workstations Wiki - This Wiki provides you with best practices and scenarios for using the TSM FastBack for Workstations product.
  • Welcome to the Global C&SI User Community - The Global C&SI User Community is the largest on-line and off-line organization of professionals in the world.
  • C&SI RFE Community - You can collaborate with development teams and other product users regarding product requests for enhancements topics.

Other Problem Solving Resources

IBM Electronic Support - Has a portfolio of on-line tools and resources to guide you through the process and to provide important diagnostic data so IBM can help you [Find information; Prevent problems; Troubleshoot; Download fixes & updates] to keep your systems, software, and applications running smoothly.

If you have peers or co-workers that my benefit from these newsletters, please have them Bookmark to this link Storage Manager FastBack Newsletter

Kind regards,
The C&SI Storage Manager FastBack Support Team!

Related information

Tivoli Participating Product Technical Newsletters

Product Alias/Synonym

Tivoli Storage Manager Fastback
Storage Manage Fastback
TSM Fastback
Storage Fastback

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Tivoli Storage Manager FastBack

Software version:

All Supported Versions

Operating system(s):

Platform Independent

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Edition Independent

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