Client self assist - Technical Support Information for TSM Fastback Administrators
October 05, 2014 | Issue #04
Welcome to the IBM Cloud and Smarter Infrastructure (C&SI) - Tivoli Storage Manager Fastback technical support information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.
Problem Solving Resources On-line for Storage Manager FastBack
A compiled list of URL's from our technical support teams containing documents to aid you in your system administration of TSM FastBack.
Storage Manger FastBack
The Support Portal for Storage Manger FastBack allows you to find technical content, answers, solutions and much more.
Most recent News and Flashes
C&SI Support is excited to announce our very own You Tube channel for training videos. Many are created by our very own support personnel. You can find it here: https://www.youtube.com/user/CSISupportVideos It also has links back to our other popular training outlet, IBM Education Assistant, which has over 750 pieces of content across 55 products.
Latest Technotes and FAQs
- Software and hardware requirements for Tivoli Storage Manager FastBack version 6.1.10
- APARS fixed in Tivoli Storage Manager FastBack version 6.1.10.x
- Failure scheduling Fastback snapshots using Tivoli Storage Manager Client
- Adding Additional Users To The FastBack for Workstations 7.1.1 Central Administration Console
- Command Line Interface User Documentation for FastBack for Workstations Clients
- Fix details for IBM Tivoli Storage Manager FastBack for Workstations releases
- Tivoli FastBack Manager fails to connect to localhost
- FastBack client fails to find repositories
- FBSG1352I error creating snapshot policy with Windows 2000 or XP client
- TSM FastBack for Workstations V7.1.0 and V7.1.1 Hardware and Software Requirements
Most recent APARs
- IT04427: Provide additional messages for the FastBack Manager logon panel when it's "loading configuration..."
- IT03995: 'Sorry, an error occurred' shown in all the central administration console clients view tabs
- IT03720: IBM TSM FastBack server email alert utility doesn't allow user to filter out aborted snapshots with pending retry
Latest Downloads and Fixes
- IBM Fix Central - 7.1.1-TIV-FB4WKSTNS-SE-x86_windows-FP0000.exe
- IBM Fix Central - 7.1.1-TIV-FB4WKSTNS-x64_windows-FP0000.exe
- IBM Fix Central - 7.1.1-TIV-FB4WKSTNS-x86_windows-FP0000.exe
- IBM Fix Central - 184.108.40.206-TIV-FB4WKSTNS-CAC-x64_windows.exe
- IBM Fix Central - 220.127.116.11-TIV-FB4WKSTNS-CAC-x86_windows.exe
- IBM Fix Central - 7.1.1-TIV-FB4WKSTNS-SE-x64_windows-FP0000.exe
- IBM Tivoli Storage Manager FastBack for Workstations V7.1.1
Fix Central for Storage Manager FastBack
Tool to help you search fixes for your specific product.
Education and training
Support Technical Exchange training events for TSM FastBack
This is where you can find new or previous technical training events that are available.
IBM Education Assistant complimentary flash modules for TSM FastBack
Short technical training modules to help with the administration of your TSM FastBack software.
TSM Storage portfolio related videos including the new videos
This link is for a play list of TSM Storage portfolio related videos including the new videos.
Problem Solving Resources
TSM FastBack for Workstations v7.1 Hardware and Software Requirements
Hardware and Software Requirements for IBM Tivoli Storage Manager FastBack Workstations
Tivoli Storage Manager FastBack Requirements
Hardware and Software Requirements for IBM Tivoli Storage Manager FastBack
Forums and Wikis
Storage Management Forum
This forum is focused on protecting & maximizing the availability of your on demand computing data with Storage Management solutions.
Storage Management Community
Connect, learn, and share with the Storage Management Community experts.
Storage Manager FastBack for Workstations Wiki
This Wiki provides you with best practices and scenarios for using the TSM FastBack for Workstations product.
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The C&SI Tivoli Storage Manager FastBack Support Team!
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