Client self assist - Technical Support Information for TSM Fastback Administrators
February 05, 2015 | Issue #02
Welcome to the IBM Cloud and Smarter Infrastructure (C&SI) - Tivoli Storage Manager Fastback technical support information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.
Problem Solving Resources On-line for Storage Manager FastBack
A compiled list of URL's from our technical support teams containing documents to aid you in your system administration of TSM FastBack.
Storage Manger FastBack
The Support Portal for Storage Manger FastBack allows you to find technical content, answers, solutions and much more.
Latest Technotes and FAQs
- TSM FastBack for Workstations and Tivoli CDP for Files v6.3 EOS Operating Systems
- Software and hardware requirements for Tivoli Storage Manager FastBack version 6.1.7
- Replication on high speed connection runs slower on a deduplicated repository
Most recent APARs
- IT06564: Update the FastBack reporting code to support TCR 3.1 since TCR 1.20.1 is going to EOS
- IT03446: Snapshot hangs at 100%
- IT05657: FastBack manual does not contain steps for ftp based DR full shipment
- IT06345: Cleanup fails with FBSS7531E because FastBack server fails to detect that the chain is corrupt
- IT04502: Report which phase DR is in when it is failed in the clog
- IC97116: Tivoli Storage Manager FastBack snapshot processing can hang at 100% in progress
Latest Downloads and Fixes
- IBM Fix Central - 22.214.171.124-TIV-FB4WKSTNS-CAC-x86_windows.exe
- IBM Fix Central - 7.1.1-TIV-FB4WKSTNS-x86_windows-FP0003.exe
- IBM Fix Central - 7.1.1-TIV-FB4WKSTNS-x64_windows-FP0003.exe
- IBM Fix Central - 7.1.1-TIV-FB4WKSTNS-SE-x86_windows-FP0003.exe
- IBM Fix Central - 7.1.1-TIV-FB4WKSTNS-SE-x64_windows-FP0003.exe
- IBM Fix Central - 126.96.36.199-TIV-FB4WKSTNS-CAC-x64_windows.exe
IBM Education Assistant complimentary flash modules for TSM FastBack
Short technical training modules to help with the administration of your TSM FastBack software.
TSM Storage portfolio related videos including the new videos
This link is for a play list of TSM Storage portfolio related videos including the new videos.
Problem Solving Resources
TSM FastBack for Workstations v7.1 Hardware and Software Requirements
Hardware and Software Requirements for IBM Tivoli Storage Manager FastBack Workstations.
Tivoli Storage Manager FastBack Requirements
Hardware and Software Requirements for IBM Tivoli Storage Manager FastBack/
Collecting Data for Tivoli Storage Manager Fastback: Client Installation Issues
Collecting data documents aid in problem determination and save time resolving Problem Management Records (PMRs)/
Forums and Wikis
Storage Management Forum
This forum is focused on protecting & maximizing the availability of your on demand computing data with Storage Management solutions.
Storage Management Community
Connect, learn, and share with the Storage Management Community experts.
- Welcome to Tivoli FastBack for Workstations
This Wiki provides you with best practices and scenarios.
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The C&SI Tivoli Storage Manager Fastback Support Team!
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