Client self assist - Technical Support Information for TSM Fastback Administrators
November 05, 2014 | Issue #05
Welcome to the IBM Cloud and Smarter Infrastructure (C&SI) - Tivoli Storage Manager Fastback technical support information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.
Problem Solving Resources On-line for Storage Manager FastBack
A compiled list of URL's from our technical support teams containing documents to aid you in your system administration of TSM FastBack.
Storage Manger FastBack
The Support Portal for Storage Manger FastBack allows you to find technical content, answers, solutions and much more.
Most recent News and Flashes
- Tivoli Storage Manager FastBack for Workstations v7.1.1 Videos
- Tivoli Storage Manager products not affected by the Bash vulnerabilities (CVE-2014-6271, CVE-2014-7169, CVE-2014-7186, CVE-2014-7187, CVE-2014-6277, and CVE-2014-6278)
- Software and Hardware Requirements For FastBack for Microsoft Exchange Version 6.1.5
Latest Technotes and FAQs
- FastBack DR fails after Client installation or upgrade
- Software and hardware requirements for Tivoli Storage Manager FastBack version 6.1.10
- Recovery options for the FastBack Disaster Recovery(DR) site
- ANRW0609W FastBack Manager Web Server port could not be determined
- FBSM8026E <sharename> is inaccessible or not a repository
- Point In Time (PIT) restore of an entire directory
- Moving an existing Fastback Server to a different Machine
- TCR 1.2 compatible scripts for FastBack Reporting 6.1.10.x
- Manually removing files protected with FastBack for Workstations
- Cleanup fails and aborts when chain cannot be locked
Most recent APARs
- IT04427: Provide additional messages for the FastBack manager logon panel when it's "loading configuration..."
- IT04862: Enable the user configurable interface of maximum fastback server log file number in fastback manager.
- IT03209: Manual needs to clarify that fastbackshell -u -p -d options are position sensitive.
- IT04834: FastBack DR processing incorrectly duplicates the job record when the job is located in multiple server repositories
- IT04734: Problems mounting snapshots if 'last snapshot' option used
- IT04802: Currently fastback manager couldn't login the FastBack server installed on the machine by using localhost or "127.0.0.1".
- IT04502: Report which phase DR is in when it is failed in the clog
- IT03785: FastBack reporting doesn't work after upgrading to 6.1.10
Latest Downloads and Fixes
- IBM Fix Central - 188.8.131.52-TIV-FB4WKSTNS-CAC-x86_windows.exe
- IBM Fix Central - 184.108.40.206-TIV-FB4WKSTNS-CAC-x64_windows.exe
- IBM Tivoli Storage Manager FastBack for Workstations 7.1
Education and training
Support Technical Exchange training events for TSM FastBack
This is where you can find new or previous technical training events that are available.
IBM Education Assistant complimentary flash modules for TSM FastBack
Short technical training modules to help with the administration of your TSM FastBack software.
TSM Storage portfolio related videos including the new videos
This link is for a play list of TSM Storage portfolio related videos including the new videos.
Problem Solving Resources
TSM FastBack for Workstations v7.1 Hardware and Software Requirements
Hardware and Software Requirements for IBM Tivoli Storage Manager FastBack Workstations
Tivoli Storage Manager FastBack Requirements
Hardware and Software Requirements for IBM Tivoli Storage Manager FastBack
Forums and Wikis
Storage Management Forum
This forum is focused on protecting & maximizing the availability of your on demand computing data with Storage Management solutions.
Storage Management Community
Connect, learn, and share with the Storage Management Community experts.
Storage Manager FastBack for Workstations Wiki
This Wiki provides you with best practices and scenarios for using the TSM FastBack for Workstations product.
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