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December, 2017 - IBM Spectrum Protect for Workstations Customer Support Technical Information Newsletter



Client self assist - Technical Support Information for IBM Spectrum Protect for Workstations (formerly TSM FastBack) Administrators


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IBM Spectrum Protect for Workstations

From IBM Systems Storage Support to You: Have a Blessed and Safe Holiday Season!

Welcome to the IBM Spectrum Protect for Workstations (formerly TSM FastBack) technical support information update. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources

Problem Solving Resources On-line for IBM Spectrum Protect™ FastBack
A compiled list of URL's from our technical support teams containing documents to aid you in your system administration of IBM Spectrum Protect™ for Workstations (FastBack).
IBM Spectrum Protect™ for Workstations (FastBack)
The Support Portal for IBM Spectrum Protect™ for Workstations (FastBack) allows you to find technical content, answers, solutions and much more.
Welcome to the IBM Client Success Essentials Community!
This community brings together users of IBM software to share, collaborate and connect with each other virtually. Here, you'll find training videos, upcoming events, blogs, important web links, and more.
IBM Support Site Assistance
Working with IBM to help support your IBM product(s).
Work with IBM Support using Technical Support Chat
IBM Technical Support Chat is an instant messaging service to connect to IBM representatives available to eligible clients.

Latest Technotes and FAQs

  1. Top 5 Things To Do To Avoid A System Outage Crisis
    Server and Storage service outages and disruptions can cost companies anywhere from thousands up to millions of dollars per incident. It impacts your company's image and most certainly client satisfaction.

Latest Downloads and Fixes

Fix Central for IBM Spectrum Protect for Workstations
Find the latest fixes available for IBM Spectrum Protect™ for Workstations

Education and Training

IBM Systems Storage - The SOS Files
Collection of educational training videos and blogs
Knowledge Center for IBM Products
Education Assistant training modules and more.

Problem Solving Resources

IBM Spectrum Protect™ FastBack for Workstations v7.1 Hardware and Software Requirements
Hardware and Software Requirements for IBM Spectrum Protect™ FastBack Workstations.
IBM Spectrum Protect™ FastBack Requirements
Hardware and Software Requirements for IBM Spectrum Protect™ FastBack
Collecting Data for IBM Spectrum Protect™ Fastback: Client Installation Issues
Collecting data documents aid in problem determination and save time resolving Problem Management Records (PMRs)

Download the IBM Technical Support mobile application today to help expedite troubleshooting, view and update Service Request tickets (PMRs on-line), discover the best fixes for your system, view instructional support videos, access to forums and more…

Forums and Wikis

IBM Spectrum Protect™ Forum
This forum is focused on protecting & maximizing the availability of your on demand computing data with Storage Management solutions.
IBM DeveloperWorks Storage Blog
Collaborate with other Storage experts.
DeveloperWorks Forum: IBM System Storage
Forum topics include storage management, storage virtualization, business continuity, infrastructure simplification, disk storage systems, tape storage systems, SAN, NAS, iSCSI and storage software products and solutions.
IBM Spectrum Protect™ Wiki
This Wiki provides you with best practices and scenarios for using the product.

Related information

IBM Systems Storage Technical Support Newsletters

Product Alias/Synonym

Tivoli Storage Manager Fastback
Storage Manager Fastback
TSM Fastback
Storage Fastback
Spectrum Protect

Document information

More support for: Tivoli Storage Manager FastBack

Software version: All Supported Versions

Operating system(s): Platform Independent

Software edition: Edition Independent

Reference #: 7015895

Modified date: 11 December 2017

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