September, 2014 - Provisioning Manager Customer Support Technical Information Newsletter

Newsletter


Abstract

Client self assist - Technical Support Information for Provisioning Manager Administrators

Content


Welcome to the IBM Cloud and Smarter Infrastructure (C&SI) - Tivoli Provisioning Manager technical support information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.


Support Resources


  1. The Support Portals for Provisioning Manager
    Find technical content, answers, solutions and much more.
  2. The Support Portals for Provisioning Manager for Software
    Find technical content, answers, solutions and much more.
  3. IBM Assist On-site
    Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.


Most recent News and Flashes


Latest Technotes and FAQs



Most recent APARs


Latest Downloads and Fixes

  1. Fix Central for Provisioning Manager
    This document points to the fixes by version for the Provisioning Manager product.

Education and training

  1. Support Technical Exchange training events for Provisioning Manager
    This is where you can find new or previous technical training events that are available.
  2. IBM Education Assistant complimentary flash training modules for Provisioning Manager
    Short technical training modules to help with the administration of your software.


Problem Solving Resources

  1. Collecting Data: Read First for Provisioning Manager
    Quickly collect diagnostic files such as log files and configuration files or to run traces.
  2. Provisioning Manager Documentation Central
    This page includes documentation links for Provisioning Manager.


Forums and Wikis

  1. Cloud/Virtualization Management Community
    Connect, learn, and share with the Cloud/Virtualization Management experts.
  2. Provisioning Manager Forum
    This forum is for Provisioning Manager, Intelligent Orchestrator and TPM for Software customers to get support and provide a discussion area on all aspects of these products.
  3. Provisioning Manager Express Forum
    This forum is an area to exchange ideas and information and host discussions on TPM Express.
  4. Provisioning Manager Wiki
    This Wiki provides you with best practices and scenarios for using the product.

If you have peers or co-workers that may benefit from these newsletters, please have them Bookmark this link.

Warmest regards,
The C&SI Tivoli Provisioning Manager Support Team!


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Related information

Tivoli Participating Product Technical Newsletters

Product Alias/Synonym

IBM Tivoli Provisioning Manager
Tivoli Provisioning Manager
Provisioning Manager
IBM Provisioning Manager

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Document information


More support for:

Tivoli Provisioning Manager

Software version:

7.1, 7.1.1, 7.1.2, 7.2, 7.2.0.1, 7.2.0.2, 7.2.1, 7.5

Operating system(s):

AIX, AIX 6.1, AIX 64bit, HP-UX, Linux, OS/390, OS/400, Solaris, Windows, z/OS

Software edition:

All Editions

Reference #:

7015591

Modified date:

2014-09-09

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