June, 2015 - IBM Netcool/OMNIbus Customer Support Technical Information Newsletter



Client self assist - Technical Support Information for IBM Netcool/OMNIbus Administrators


IBM Netcool/OMNIbus Support Newsletter

June 05, 2015 | Issue #6

Welcome to the IBM Netcool/OMNIbus technical support information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources

  1. The Support Portal for Netcool/OMNIbus
    Find technical content, answers, solutions and much more.
  2. IBM Assist On-site
    Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.

Most recent News and Flashes

Latest Technotes and FAQs

Most recent APARs

Latest Downloads and Fixes

  1. Fixes by version for OMNIbus
    This document points to the fixes by version for the OMNIbus product.
  2. Fix Central for Netcool/OMNIbus
    Tool to help you search fixes for your specific product.

Education and training

  1. IBM Education Assistant complimentary flash training modules for Netcool/OMNIbus
    Short technical training modules to help with the administration of your Netcool/OMNIbus software.

Problem Solving Resources

  1. MustGather: Read First for OMNIbus
    Gathering data before requesting support will help you understand the problem and save time analyzing the data.
  2. Netcool/OMNIbus Information Center
    This page includes various documentation links.

Forums and Wikis

  1. Business Service Management Community
    Connect, learn, and share with the Business Service Management experts.
  2. Netcool/OMNIbus Forum
    This forum is geared towards administrators and users of the various Netcool/OMNIbus products.
  3. Netcool/OMNIbus Wiki
    This Wikis provide you with best practices and scenarios for using the product.

If you have peers or co-workers that may benefit from these newsletters, please have them bookmark this link

Warmest regards,
The IBM Netcool/OMNIbus Support Team!

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Related information

Tivoli Participating Product Newsletters

Product Alias/Synonym

Netcool Omnibus
Tivoli Netcool Omnibus
IBM Tivoli Netcool Omnibus

Document information

More support for:

Tivoli Netcool/OMNIbus

Software version:


Operating system(s):

AIX, HP-UX, Linux, OS/390, OS/400, Solaris, Windows, Windows 2000, Windows XP, z/OS

Software edition:

All Editions

Reference #:


Modified date:


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