July, 2015 - IBM Netcool/OMNIbus Customer Support Technical Information Newsletter



Client self assist - Technical Support Information for IBM Netcool/OMNIbus Administrators


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Middleware - NC/OMNIbus Support Newsletter

July 07, 2015 | Issue #7

Important Announcement: This is the final edition of the Netcool/OMNIbus newsletter. We invite you to visit  IBM's dWAnswersforum to find answers to many of your questions and to collaborate with your peers.  The IT Service Management (Tivoli) Support and Development staff's are daily contributing Q&A to this live forum.
Simply type in a "tag" - which is usually your product's acronym to see what topics exist.  For example: IBM
Netcool/OMNIbus is simply NCO.

Support Resources

  1. The Support Portal for Netcool/OMNIbus
    Find technical content, answers, solutions and much more.
  2. IBM Assist On-site
    Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.

Most recent News and Flashes

Latest Technotes and FAQs

Most recent APARs

Latest Downloads and Fixes

  1. Fixes by version for OMNIbus
    This document points to the fixes by version for the OMNIbus product.
  2. Fix Central for Netcool/OMNIbus
    Tool to help you search fixes for your specific product.

Education and training

  1. IBM Education Assistant complimentary flash training modules for Netcool/OMNIbus
    Short technical training modules to help with the administration of your Netcool/OMNIbus software.

Problem Solving Resources

  1. MustGather: Read First for OMNIbus
    Gathering data before requesting support will help you understand the problem and save time analyzing the data.
  2. Netcool/OMNIbus Information Center
    This page includes various documentation links.

Forums and Wikis

  1. Business Service Management Community
    Connect, learn, and share with the Business Service Management experts.
  2. Netcool/OMNIbus Forum
    This forum is geared towards administrators and users of the various Netcool/OMNIbus products.
  3. Netcool/OMNIbus Wiki
    This Wikis provide you with best practices and scenarios for using the product.

If you have peers or co-workers that may benefit from these newsletters, please have them bookmark this link

Warmest regards,
The Tivoli Netcool/OMNIbus Support Team!

Keep up-to-date with IBM Electronic Support through these social media channels:
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Related information

Tivoli Participating Product Newsletters

Product Alias/Synonym

Netcool Omnibus
Tivoli Netcool Omnibus
IBM Tivoli Netcool Omnibus

Document information

More support for:

Tivoli Netcool/OMNIbus

Software version:


Operating system(s):

AIX, HP-UX, Linux, OS/390, OS/400, Solaris, Windows, Windows 2000, Windows XP, z/OS

Software edition:

All Editions

Reference #:


Modified date:


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