Client self assist - Technical Support Information for Netcool/OMNIbus Administrators
April 06, 2015 | Issue #4
Welcome to the IBM Cloud and Smarter Infrastructure (C&SI) - Tivoli Netcool/OMNIbus technical support information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.
The Support Portal for Netcool/OMNIbus
Find technical content, answers, solutions and much more.
IBM Assist On-site
Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.
Most recent News and Flashes
Latest Technotes and FAQs
Most recent APARs
Latest Downloads and Fixes
Fixes by version for OMNIbus
This document points to the fixes by version for the OMNIbus product.
Fix Central for Netcool/OMNIbus
Tool to help you search fixes for your specific product.
Education and training
IBM Education Assistant complimentary flash training modules for Netcool/OMNIbus
Short technical training modules to help with the administration of your Netcool/OMNIbus software.
Problem Solving Resources
MustGather: Read First for OMNIbus
Gathering data before requesting support will help you understand the problem and save time analyzing the data.
Troubleshooting guides for OMNIbus
Guides to help you with the administration of Netcool/OMNIbus software.
Netcool/OMNIbus Information Center
This page includes various documentation links.
Forums and Wikis
Business Service Management Community
Connect, learn, and share with the Business Service Management experts.
This forum is geared towards administrators and users of the various Netcool/OMNIbus products.
This Wikis provide you with best practices and scenarios for using the product.
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The C&SI Tivoli Netcool/OMNIbus Support Team!
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