April, 2014 - CCMDB Customer Support Technical Information Newsletter

Newsletter


Abstract

Client self assist - Technical Support Information for CCMDB Administrators

Content

Welcome to the Customer and Smarter Infrastructure's (C&SI) Change and Configuration Management Database (CCMDB) technical support information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information. Please take a moment to read through the materials provided below. We are confident that you will find these resources helpful and informative.

Change and Configuration Manager Database On-line Self-Help Resources:


Technote and FAQ documents for Change and Configuration Manager Database

Download and Fixes documents for Change and Configuration Manager Database

Complimentary Training
Other Problem Solving Resources

IBM Electronic Support - Has a portfolio of on-line tools and resources to guide you through the process and to provide important diagnostic data so IBM can help you [Find information; Prevent problems; Troubleshoot; Download fixes & updates] to keep your systems, software, and applications running smoothly.

Technical Community Forums and Wikis
  • Service Management Connect - Connect, learn, and share with Integrated Service Management (ISM) professionals in Service Management Connect. Get access to developers and technical experts who provide their perspectives and expertise to help you implement ISM solutions.
  • Change and Configuration Management Database Wiki - This Wiki provides you with best practices and scenarios for using the product.
  • Welcome to the Global C&SI User Community - The Global C&SI User Community is the largest on-line and off-line organization of professionals in the world.
  • C&SI RFE Community - You can collaborate with development teams and other product users regarding product requests for enhancements topics.

If you have peers or co-workers that my benefit from these newsletters, please have them Bookmark this link: Change and Configuration Management Database Newsletter

Warmest regards,
The Change and Configuration Management Database Support Team!

Related information

Tivoli Participating Product Newsletters

Product Alias/Synonym

CCMDB
Tivoli Change and Configuration Management Database
IBM Tivoli Change and Configuration Management Database
Tivoli CCMDB
IBM Tivoli CCMDB
Change and Configuration Management Database
Maximo Change and Configuration Management Database

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Document information


More support for:

Tivoli Change and Configuration Management Database

Software version:

7.1, 7.1.1, 7.1.2, 7.2, 7.2.1

Operating system(s):

AIX, Linux, Linux Red Hat - iSeries, OS/390, OS/400, Solaris, Windows, z/OS

Software edition:

All Editions

Reference #:

7013394

Modified date:

2014-04-04

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