Client self assist - Technical Support Information for IBM CCMDB Administrators
Important Announcement: This is the final edition of the CCMDB We invite you to visit IBM's dWAnswers forum to find answers to many of your questions and to collaborate with your peers. The IT Service Management (Tivoli) Support and Development staff's are daily contributing Q&A to this live forum.
Simply type in a "tag" - which is usually your product's acronym to see what topics exist. For example: Change and Configuration Management Database is simply CCMDB.
The Support Portal for Change and Configuration Management Database
Find technical content, answers, solutions and much more.
IBM Assist On-site
Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.
Latest Technotes and FAQs
Latest Downloads and Fixes
Fix Central for CCMDB
Tool to help you search fixes for your specific product.
Education and training
IBM Education Assistant complimentary flash training modules for CCMDB
Short technical training modules to help with the administration of your software.
Problem Solving Resources
Collect troubleshooting data: Read First for CCMDB
Gathering this data before calling IBM support will help you understand the problem and save time analyzing the data.
Quick Configuration for IBM CCMDB and IBM SRM
Quick Configuration application for (CCMDB) and (TSRM) is for quickly and easily setting up key configuration settings.
CCMDB Documentation Central
This page includes various documentation links.
Product Configuration Matrix
The current configuration matrix for CCMDB.
Forums and Wikis
Process Automation Community
Connect with other members who have an interest in the Process Automation community.
Change and Configuration Management Database Wiki
This Wiki provides you with best practices and scenarios for using the product.
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The CCMDB Support Team!
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Tivoli Change and Configuration Management Database
IBM Tivoli Change and Configuration Management Database
IBM Tivoli CCMDB
Change and Configuration Management Database
Maximo Change and Configuration Management Database