April, 2014 - Workload Scheduler Customer Support Technical Information Newsletter



Client self assist - Technical Support Information for Tivoli Workload Scheduler Adminstrators


Welcome to the IBM Cloud and Smarter Infrastructure's (C&SI) Workload Scheduler (TWS) technical support information update. This communication is designed to help you derive maximum value from your TWS software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information. Please take a moment to read through the materials provided below. We are confident that you will find these resources helpful and informative.

Workload Scheduler On-line Self-Help Resources:

Workload Scheduler Developer's corner

    We are pleased to announce the new release of TWS products!

    IBM Tivoli Workload Scheduler V9.2 is already available!

    It integrates with existing data center systems and cloud resources, with simplified integration between service management software, and delivers improved productivity for the day-by-day operations. It also enhances operational efficiency through mobile self-service dashboards and workload management capabilities.

    Enhancements for IBM Tivoli Workload Scheduler components apply to both IBM Tivoli Workload Scheduler and IBM Workload Automation.

    Features that can help improve productivity by simplifying the collaboration with other tools include:

    • Automatic management of trouble tickets for ended-in-error jobs.
    • Dynamic provisioning of distributed resources to manage temporary or intermittent automation requests.
    • Automatic discovery of IBM Tivoli Workload Scheduler and the business impact in case of failure.
    • Simplified configuration for Dynamic Agents over Internet (firewall friendliness).

    Enhanced features that can help simplify the day-by-day operations include:
    • Increased speed in the Tivoli Dynamic Workload Console when searching for jobs, jobstreams, and workstations.
    • Enhanced flexibility for the manipulation of the plan objects and during the creation of the plan (plan extension).
    • Microsoft Windows scripting language support.
    • Event rule enhancement.
    • Streamlined Workload Application Template manipulations.

    Mobile features that enhance operations:
    • Self-service monitoring and management dashboard available on mobile

    Tivoli Workload Scheduler 9.1.0 Fixpack 1 and Tivoli Dynamic Workload Console 9.1.0 Fixpack 1 have been shipped at the end of March 2014 and can be downloaded from Fix Central.These fixpacks (TWS ,TDWC and zOS Connector ) deliver 88 APARS, plus internal defects and some RFEs.
    New features:

    New Time Zone table: The Time Zone table has been updated to the latest version:Time Zone.Time Zone Data v. 2013i (Released 2013-12-17).

    IBM i jobs with z-centric capabilities: IBM System i z-centric agents can now be defined from ISPF panels [RFE 97284]

    New property in file PamUnixRegistryImpl.properties: handle the different encryption between TWS and Os for PAM authentication.
    Archived plans in direct query to extend the queries the queries capabilities[RFE 99932 ]

    Installation on WIndows for a Local TWS user, using a Domain Installation user [RFE 43502]

    Landing Page. "The Support Landing Page is a DCF document (tech note) that provides the client a directory of information that can be used to prevent problems, solve problems without IBM assistance, and effectively engage IBM to accelerate PMR closure"

    Removed limitations:

    Customizable search objects limitation in DWC [RFE 89712 ]

    New property file for RemoteCommand plug-in. remove the hardcoded time-out set to 5 minutes.

    IBM DB2 support extended to 10.5.

    Components Update:

    Latest Multiple GSKIT ( vulnerability fixes included.
    IBM ILOG JViews Enterprise 8.8 fixpack 13
    IBM Tivoli Netcool System Service Monitors/Application Service Monitors
    IBM CIT 2.7..0.32
    Jazz for Service Management 1.1 fixpack 2
    New OpenSSL 0.9.8y

    Please continue to visit the TWA Development Collaboration Community where the IBM TWS team will upload new material to deploy and configure TWS features!

Flash and News documents for Workload Scheduler
Technote and FAQ documents for Workload Scheduler
APAR documents for Workload Scheduler
Download and Fixes documents for Workload Scheduler
Complimentary training
Other Problem Solving Resources
IBM Electronic Support - Has a portfolio of on-line tools and resources to guide you through the process and to provide important diagnostic data so IBM can help you [Find information; Prevent problems; Troubleshoot; Download fixes & updates] to keep your systems, software, and applications running smoothly.
Technical Community Forums and Wikis
  • Service Management Connect - Connect, learn, and share with Integrated Service Management (ISM) professionals and get access to developers and technical experts who provide their perspectives and expertise to help you implement ISM solutions.
  • Process Automation community - Connect, learn, and share with the Process Automation experts.
  • Workload Automation Forum - This forum is for technical discussion focused on IBM Workload Automation products to share product knowledge and experience.
  • Welcome to the Global C&SI User Community - The Global C&SI User Community is the largest on-line and off-line organization of professionals in the world.
  • C&SI RFE Community - You can collaborate with development teams and other product users regarding product requests for enhancements topics.

If you have peers or co-workers that my benefit from these newsletters, please have them click the Subscribe link from the email they would like to receive this newsletter Subscribe to Tivoli Workload Scheduler newsletter or bookmark this on-line link Workload Scheduler Newsletter.

If you have peers or co-workers that my benefit from these newsletters, please have them

Warmest regards,
The C&SI Workload Scheduler Support Team!

Related information

Tivoli Participating Product Newsletters

Product Alias/Synonym

Tivoli Workload Scheduler
IBM Tivoli Workload Scheduler
Tivoli TWS
Workload Scheduler

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Document information

More support for:

Tivoli Workload Scheduler

Software version:

8.2, 8.2.1, 8.3, 8.4, 8.5, 8.5.1, 8.6

Operating system(s):

Platform Independent

Software edition:

Edition Independent

Reference #:


Modified date:


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