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May, 2013 - Tivoli Workload Scheduler Customer Support Technical Information Newsletter


Newsletter


Abstract

Client self assist - Technical Support Information for TWS Adminstrators

Content

Welcome to the Tivoli Workload Scheduler technical support information update. This communication is designed to help you derive maximum value from your Tivoli Workload Scheduler software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information. Please take a moment to read through the materials provided below. We are confident that you will find these resources helpful and informative.

Your opinions matter and we would really appreciate your feedback on a consideration of change of delivery process.
We are considering sun-setting this email delivery process for our Support Technical Newsletters. (Note: This Newsletter will continue to be updated monthly)
There are two other options currently available:
1. Utilize our on-line Support application called "My Notifications", which allows anyone to subscribe to the on-line edition of the TWS Newsletter as well as other personalized product content, and updates can be emailed to you based on your frequency choice.
2. Bookmark the TWS Newsletter on-line edition to reference this technical content at any time.

Please respond and let us know which method of delivery you prefer. Based on your feedback we will make a final determination to continue or sun-set this process.

Click here - if you prefer to continue receiving these emails via this delivery process OR Click here - if you prefer using either "My Notifications" and/or "Bookmarking" the on-line version.

Thank you,
Tivoli Newsletter Program Administrator

Tivoli Workload Scheduler On-line Self-Help Resources:

Tivoli Workload Scheduler Corner

    Tivoli Workload Scheduler default certificates expire on 10 February 2014

    Tivoli Workload Scheduler provides a secure, authenticated, and encrypted connection mechanism for communication based on the Secure Sockets Layer (SSL) protocol, which is automatically installed with Tivoli Workload Scheduler.

    Tivoli Workload Scheduler also provides default certificates to manage the SSL protocol that is based on a private and public key methodology. If you do not customize SSL communication with your own certificates, Tivoli Workload Scheduler uses the default certificates that are stored in the default directories to communicate in SSL mode.

    IBM team published the following Alert for TWSd and TWSz Customers:
    Tivoli Workload Scheduler - default certificates expire on 10 February 2014
    Tivoli Workload Scheduler for z/OS - default certificates expires on 10 February 2014

    In these Alerts there are the information needed to manage that scenario and also the link to IBM STE that will be held by the IBM Support team on April to the TWSd and TWSz Customers.


    There is a new refreshed version of :" Upgrading from Versions 8.3 and 8.4 - Procedure and Best Practices"

    We are pleased to announce that Tivoli Workload Scheduler 8.5.0 Fixpack 4 and Tivoli Dynamic Workload Console 8.5.0 Fixpack 4 have been shipped and can be downloaded from Fix Central.
    These fixpacks (TWS and TDWC) deliver 59 APARS, internal defects to our customers plus new default certificates and scripts to be used to modify the old default certificates.


    Please continue to visit the Tivoli Workload Scheduler Wiki. IBM TWS team will upload new material to deploy and configure TWS features!
Flash and News documents for Tivoli Workload Scheduler
Technote and FAQ documents for Tivoli Workload Scheduler Did this month's newsletter assist with your administration, resolution or prevention of any product related issues? Please Select Here >>> Yes or No
APAR documents for Tivoli Workload Scheduler
Download and Fixes documents for Tivoli Workload Scheduler
Complimentary training
Technical Community Forums and Wikis
  • Service Management Connect - Connect, learn, and share with Integrated Service Management (ISM) professionals and get access to developers and technical experts who provide their perspectives and expertise to help you implement ISM solutions.
  • Welcome to the Global Tivoli User Community - The Global Tivoli User Community is the largest on-line and off-line organization of Tivoli professionals in the world.
  • Tivoli RFE Community - You can collaborate with development teams and other product users regarding product requests for enhancements topics.
Other Problem Solving Resources
IBM Electronic Support - Has a portfolio of on-line tools and resources to guide you through the process and to provide important diagnostic data so IBM can help you [Find information; Prevent problems; Troubleshoot; Download fixes & updates] to keep your systems, software, and applications running smoothly.
If you have peers or co-workers that my benefit from these newsletters, please have them click the Subscribe link from the email they would like to receive this newsletter Subscribe to Tivoli Workload Scheduler newsletter

Warmest regards,
The Tivoli Workload Scheduler Support Team!

Related information

Tivoli Participating Product Newsletters

Product Alias/Synonym

Tivoli Workload Scheduler
TWS
IBM Tivoli Workload Scheduler
Tivoli TWS
Workload Scheduler

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Document information

Tivoli Workload Scheduler

Software version:
8.2, 8.2.1, 8.3, 8.4, 8.5, 8.5.1, 8.6

Operating system(s):
Platform Independent

Software edition:
Edition Independent

Reference #:
7013365

Modified date:
2012-12-03

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