August, 2015 - IBM Workload Scheduler Customer Support Technical Information Newsletter



Client self assist - Technical Support Information for IBM Workload Scheduler Adminstrators


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IBM Technical Support Newsletter

August 12, 2015 | Issue #8

Welcome to the IBM Workload Scheduler Technical Support Information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources

  1. The Support Portal for IBM Workload Scheduler
    Allows you to find technical content, answers, solutions and much more.
  2. IBM Workload Scheduler Support Landing Page
    This page is dedicated to Tivoli Workload Scheduler support where you can find more information related to Tivoli Workload Scheduler and quickly perform searches on subjects that are commonly asked about by our clients.
  3. IBM Assist On-site
    Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.

Workload Scheduler Developer's Corner

TWS 9.2 upgrade news! Is it possible to move from TWS 8.5.x to TWS 9.2? The answer is yes and please refer to TWS 9.2 Planning and Installation guide for any details and limitation. In case you need additional information please contact

Visit Known issue and workaround about installation/upgrade on TDWC/TWS 9.x!"

TWS 8.4 is out-of-support on April 2015!

JSC 8.4 will be supported until TWS 8.5.x will be out-of-support.

Visit on  the TWA Wiki we published a document Moving from JSC to DWC interface that helps you understand what you gain and what you lose moving from the old user interface to the new one TDWC 9.2

IBM Workload Scheduler 9.1.0 Fixpack 2 and IBM Dynamic Workload Console 9.1.0 Fixpack 2 are now available.

These fixpacks can be found by accessing the Fix Central section for the IBM Workload Scheduler. To download the IBM Workload Scheduler and Tivoli Dynamic Workload Console:
    Select the Product Group: Tivoli
    Select Product: Tivoli Workload Scheduler
    Select 9.1.0 Installed Version
    Select the Platform
    Select Browse for fixes and click Continue

TWS 9.3 is NOW available! Here are the announcement letters for Distributed and z/OS!

    Workload Scheduler & Workload Automation
    Workload Scheduler for z/OS

"Do you want to learn more about new TWS releases?" Go there! Ready to move to next TWS releases?  If you need assistance please contact [IBM TWS Support could assist your team on an Upgrade Plan]

Latest Technotes and FAQs

  1. How Connect TDWC 9.3 to TWS Engine 8.6 or 9.x

Most recent APARs

Latest Downloads and Fixes

Education and training

  1. IBM Workload Automation (Youtube) training modules
    Check out the available training videos for your Workload Scheduler software.

Problem Solving Resources

  1. Featured Documents for IBM Workload Scheduler
    This list features the documents most frequently requested by our customers.
  2. IBM Workload Scheduler Documentation Central
    This page includes various documentation links.
  3. IBM Workload Scheduler for Applications Documentation Center
    This page includes various documentation links.
  4. Detailed System Requirements for IBM Workload Scheduler for Applications, V8.6
    This document details the system requirements for Tivoli Workload Scheduler for Applications, version 8.6
  5. Troubleshooting Guides for IBM Workload Scheduler
    This document contains links to the Troubleshooting guides for Tivoli Workload Scheduler (TWS) versions 8.4 through 9.2

Forums and Wikis

  1. Process Automation Community
    Connect, learn, and share with the Process Automation experts.
  2. IBM Workload Automation Forum
    This forum is for technical discussion focused on IBM Workload Automation products to share product knowledge and experience.

If you have peers or co-workers that may benefit from these newsletters, please have them bookmark this link

Warmest regards,
The IBM Workload Scheduler Support Team!

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Related information

Tivoli Participating Product Newsletters

Product Alias/Synonym

Tivoli Workload Scheduler
IBM Tivoli Workload Scheduler
Tivoli TWS
Workload Scheduler

Document information

More support for:

IBM Workload Scheduler

Software version:

8.6, 9.1, 9.2, 9.3

Operating system(s):

Platform Independent

Software edition:

Edition Independent

Reference #:


Modified date:


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