IBM Support

October, 2017 - IBM Workload Scheduler Customer Support Technical Information Newsletter

Newsletter


Abstract

Client self assist - Technical Support Information for IBM Workload Scheduler Adminstrators

Content

Welcome Banner
IBM Technical Support Newsletter

October 12, 2017 | Issue #22

Welcome to the Workload Scheduler Technical Support Information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources


  1. The Support Portal for Workload Scheduler
    Allows you to find technical content, answers, solutions and much more.
  2. Workload Scheduler Support Landing Page
    This page is dedicated to IBM Workload Scheduler support where you can find more information related to IBM Workload Scheduler and quickly perform searches on subjects that are commonly asked about by our clients.
  3. IBM Assist On-site
    Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.


Workload Automation Tips

  1. Problems in your workload automation environment? Get notified and solve it! Combine event rules and new graphical views
    In the monitoring area of the Dynamic Workload Console, existing features can be empowered with new functionalities provided by the web console: it's not just a matter of monitoring workloads. With a little tweaking, you can improve your daily activities also in terms of troubleshooting and recovery.
    What about being notified when something is not going as you expect?
    What about taking actions from your inbox? You can do all of that. See how in this blog!

  2. Who can do what? The new Workload Scheduler role-based security model
    The new role-based security model grants and revokes accesses and permissions to Workload Scheduler users. Available from both composer and Dynamic Workload Console, the new security model introduces some new concepts that simplifies the usage of the Security File. In this post you will see how to define accesses from the web console.



Latest Technotes and FAQs


Most recent APARs


Latest Downloads and Fixes

  1. Fix Central for Workload Scheduler
    Fix Central provides fixes and updates for your system's software, hardware, and operating system.

Education and training

  1. Workload Automation (YouTube) training modules
    Check out the available training videos for your Workload Scheduler software.
  2. IBM Automation Academy
    A channel all about time saving, educational videos that come straight from the IBM automation experts who work with these products daily.New Abstract

Problem Solving Resources

  1. Featured Documents for Workload Scheduler
    This list features the documents most frequently requested by our customers.
  2. Workload Scheduler Knowledge Center
    Links to product documentation for all versions.
  3. Troubleshooting Guides for Workload Scheduler
    This document contains links to the Troubleshooting guides for IBM Workload Scheduler versions 8.4 through 9.3



Forums and Wikis


  1. Stack Overflow Community
    Post your question! Use the tag workload-scheduler to join the Stack Overflow community.

  2. Workload Automation Community
    A place to learn more, ask questions, make recommendations and get insights to ensure long-term success with Workload Automation.

  3. IBM Process Automation Community
    Connect, learn, and share with the Process Automation experts.

  4. IBM Workload Automation Forum
    This forum is for technical discussion focused on IBM Workload Automation products to share product knowledge and experience.

  5. Workload Automation Transparent Development
    A social platform to discuss on existing solutions and implementations, as well as to learn and influence the next release developments.

If you have peers or co-workers that may benefit from these newsletters, please have them bookmark this link

Warmest regards,
The Workload Scheduler Support Team!

Keep up-to-date with IBM Electronic Support through these social media channels:
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Related information

Tivoli Participating Product Newsletters

Product Alias/Synonym

Tivoli Workload Scheduler
TWS
IBM Tivoli Workload Scheduler
Tivoli TWS
Workload Scheduler

Document information

More support for: IBM Workload Scheduler

Software version: 8.6, 9.1, 9.2, 9.3

Operating system(s): Platform Independent

Software edition: Edition Independent

Reference #: 7013365

Modified date: 12 October 2017


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