March, 2015 - Workload Scheduler Customer Support Technical Information Newsletter



Client self assist - Technical Support Information for Tivoli Workload Scheduler Adminstrators


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C&SI Support Newsletter

March 10, 2015 | Issue #03

Welcome to the IBM Cloud and Smarter Infrastructure (C&SI) - Tivoli Workload Scheduler technical support information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources

  1. The Support Portal for Workload Scheduler
    Allows you to find technical content, answers, solutions and much more.
  2. Tivoli Workload Scheduler Support Landing Page
    This page is dedicated to Tivoli Workload Scheduler support where you can find more information related to Tivoli Workload Scheduler and quickly perform searches on subjects that are commonly asked about by our clients.
  3. IBM Assist On-site
    Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.

TWS Developer's Corner

IBM Workload Automation v9.2 is available click here to see more

"Tivoli Worload Scheduler & Tivoli Dynamic Workload Console 9.2  FP1 was released in December 2014!"

The TWS 9.2 FP1 contains 63 APARs & 95 defects and also 11 features. It will include also new OpenSSL and GsKit level for vulnerability issues.

The TDWC 9.2 FP1 includes support for Win 2012 R2 and Linux Red Hat V7. It contains also 12 APARs/Defects and an enhancement on Direct Query Feature.

The IBM Workload Scheduler team is pleased to announce that a Beta Version of the product is available

>> Create your own Developerworks account and join the community
>> Participate in the Beta Forum to provide your feedback on the new features

"Do you want to learn more about new TWS releases?" Go there!

TWS 9.2 upgrade news! It is possible to move from TWS 8.5.x to TWS 9.2? The answer is yes and please refer from End of April to TWS 9.2 Planning and Installation guide for any details and limitation. In case you need information before that date please contact 

ReleaseNote TWS 9.1 refreshed to include the support for "parallel" upgrade between TWS 8.4 and TWS 9.1 (TWS Master and Backup 8.4 only "parallel upgrade" is supported)  Click Here for more information.

Direct upgrade of the master domain manager or domain manager is not supported, only parallel upgrade is supported from Tivoli Workload Scheduler 8.4.0.
TWS 8.4 FTA no direct upgrade is supported to TWS 9.1.
TWS 9.1 MDM will support TWS 8.4 FTAs.
TWS 8.4 MDM will support TWS 9.1. FTAs.

TWS 8.4 will be out-of-support on April 2015!

JSC 8.4 will be supported until TWS 8.5.x will be out-of-support.

Ready to move to next TWS releases?

If you need assistance please contact 
IBM TWS Support could assist your team on an Upgrade Plan.

Please continue to visit the  TWA Development Collaboration Community where the IBM TWS team will upload new material to deploy and configure TWS features!

Most recent News and Flashes

"New Database level supported for TWS 9.1 and TWS 9.2"
  • Oracle 12c & Db2 9.7 are now supported from TWS 9.1 & TWS 9.2 to help customers on upgrade from 8.5.x releases.
For details refer Here

Latest Technotes and FAQs

Most recent APARs

Latest Downloads and Fixes

Education and training

  1. Workload Automation (Youtube) training modules
    Check out the available training videos for your Workload Scheduler software.

Problem Solving Resources

  1. Featured Documents for Workload Scheduler
    This list features the documents most frequently requested by our customers.
  2. Workload Scheduler Documentation Central
    This page includes various documentation links.
  3. Workload Scheduler for Applications Documentation Center
    This page includes various documentation links.
  4. Detailed System Requirements for Tivoli Workload Scheduler for Applications, V8.6
    This document details the system requirements for Tivoli Workload Scheduler for Applications, version 8.6
  5. Troubleshooting Guides for Tivoli Workload Scheduler
    This document contains links to the Troubleshooting guides for Tivoli Workload Scheduler (TWS) versions 8.4 through 9.2

Forums and Wikis

  1. Process Automation Community
    Connect, learn, and share with the Process Automation experts.
  2. Workload Automation Forum
    This forum is for technical discussion focused on IBM Workload Automation products to share product knowledge and experience.

If you have peers or co-workers that may benefit from these newsletters, please have them bookmark this link

Warmest regards,
The C&SI Tivoli Workload Scheduler Support Team!

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Related information

Tivoli Participating Product Newsletters

Product Alias/Synonym

Tivoli Workload Scheduler
IBM Tivoli Workload Scheduler
Tivoli TWS
Workload Scheduler

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Document information

More support for:

Tivoli Workload Scheduler

Software version:

8.2, 8.2.1, 8.3, 8.4, 8.5, 8.5.1, 8.6

Operating system(s):

Platform Independent

Software edition:

Edition Independent

Reference #:


Modified date:


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