September, 2015 - IBM Workload Scheduler Customer Support Technical Information Newsletter



Client self assist - Technical Support Information for IBM Workload Scheduler Adminstrators


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IBM Technical Support Newsletter

September 16, 2015 | Issue #9

Welcome to the IBM (Tivoli) Workload Scheduler Technical Support Information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources

  1. The Support Portal for IBM Workload Scheduler
    Allows you to find technical content, answers, solutions and much more.
  2. IBM Workload Scheduler Support Landing Page
    This page is dedicated to IBM Workload Scheduler support where you can find more information related to Tivoli Workload Scheduler and quickly perform searches on subjects that are commonly asked about by our clients.
  3. IBM Assist On-site
    Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.

Workload Scheduler Developer's Corner 

TWS 8.5.x is going to be declared EOS by End of Sept. 2015!

"Do you want to learn more about new TWS releases?" Go there! Ready to move to next TWS releases?  If you need assistance please contact  [IBM TWS Support could assist your team on an Upgrade Plan]

TWS 9.2 upgrade news! Is it possible to move from TWS 8.5.x to TWS 9.2? The answer is yes and please refer to TWS 9.2 Planning and Installation guide for any details and limitation. In case you need additional information please contact

Starting from August you can upgrade the agents for IBM Workload Scheduler Version 9.3 using IBM Endpoint Manager!
Refer to this link for all the details.

Visit Known issue and workaround about installation/upgrade on TDWC/TWS 9.x!"

TWS 8.4 is out-of-support on April 2015!  

JSC 8.4 will be supported until TWS 8.5.x will be out-of-support.  

These fixpacks can be found by accessing the Fix Central section for the IBM Workload Scheduler. To download the IBM Workload Scheduler and Tivoli Dynamic Workload Console:  

    Select the Product Group: Tivoli  
    Select Product: Tivoli Workload Scheduler  
    Select 9.1.0 Installed Version  
    Select the Platform  
    Select Browse for fixes and click Continue

TWS 9.3 is NOW available! Here are the announcement letters for Distributed and z/OS!  

    Workload Scheduler & Workload Automation 
    Workload Scheduler for z/OS  

Most recent News and Flashes

Latest Technotes and FAQs

  1. Tivoli Workload Scheduler Upgrade from versions 8.5.x/8.6 to 9.1/9.2

Most recent APARs


Latest Downloads and Fixes

  1. Fixes by version for IBM (Tivoli) Workload Scheduler
    Fixes by version for IBM Workload Scheduler (TWS) summarizes the latest fixes organized by Version, Release and Modification (VRM).
  2. Recommended fixes for Tivoli Workload Scheduler and TDWC
    Recommended, generally available (GA) fixes for IBM Workload Scheduler (TWS) and Tivoli Dynamic Workload Console (TDWC).

Education and Webcast training

29 September 2015 (10am EST): Walk through the latest IBM Automation enhancements and learn to exploit the power of SaaS
Speaker: Alessandro de Micco
Clicker here to register!

IBM Workload Automation is a leader in job scheduling and automation services, available on-premise, on cloud, and on Bluemix. The latest version, 9.3, announced in May 2015, adds intelligence, integration, and advanced automation to increase productivity and governance and help you manage hybrid IT.
This session will walk you through the major enhancements and unveil the very latest capabilities available in the Software as a Service environment. Join us to learn more about new application integrations and a new frontier of analytics with the What-if analysis that allows you to perform forecast calculations and apply the changes to the plan to support intelligent decisions.

  1. IBM Workload Automation (Youtube) training modules
    Check out the available training videos for your Workload Scheduler software.

Problem Solving Resources

  1. Featured Documents for Workload Scheduler
    This list features the documents most frequently requested by our customers.
  2. IBM Workload Scheduler Documentation Central
    This page includes various documentation links.
  3. IBM Workload Scheduler for Applications Documentation Center
    This page includes various documentation links for TWS for Applications.
  4. Detailed System Requirements for IBM Workload Scheduler for Applications, V8.6
    This document details the system requirements for IBM Workload Scheduler for Applications, version 8.6
  5. Troubleshooting Guides for IBM Workload Scheduler
    This document contains links to the Troubleshooting guides for IBM Workload Scheduler (TWS) versions 8.4 through 9.2

Forums and Wikis

  1. IBM Process Automation Community
    Connect, learn, and share with the Process Automation experts.
  2. IBM Workload Automation Forum
    This forum is for technical discussion focused on IBM Workload Automation products to share product knowledge and experience.

If you have peers or co-workers that may benefit from these newsletters, please have them bookmark this link

Warmest regards,
The IBM (Tivoli) Workload Scheduler Support Team!

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Related information

Tivoli Participating Product Newsletters

Product Alias/Synonym

Tivoli Workload Scheduler
IBM Tivoli Workload Scheduler
Tivoli TWS
Workload Scheduler

Document information

More support for:

IBM Workload Scheduler

Software version:

8.6, 9.1, 9.2, 9.3

Operating system(s):

Platform Independent

Software edition:

Edition Independent

Reference #:


Modified date:


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