June, 2015 - IBM Workload Scheduler Customer Support Technical Information Newsletter



Client self assist - Technical Support Information for IBM Workload Scheduler Adminstrators


IBM Workload Scheduler Support Newsletter

June 05, 2015 | Issue #6

Welcome to the IBM Workload Scheduler technical support information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Important Announcement: T his newsletter will be discontinued. We invite you to visit IBM's dWAnswers forum to find answers to many of your questions and to collaborate with your peers.

It is officially live!  The IT Service Management (Tivoli) support and development staff's are daily contributing Q&A in IBM's dWAnswers forum.
Simply type in a "tag" - which is usually your products acronym to see what topics exist.  For example: IBM Tivoli Workload Scheduler is simply TWS.

Support Resources

  1. The Support Portal for Workload Scheduler
    Allows you to find technical content, answers, solutions and much more.
  2. Tivoli Workload Scheduler Support Landing Page
    This page is dedicated to Tivoli Workload Scheduler support where you can find more information related to Tivoli Workload Scheduler and quickly perform searches on subjects that are commonly asked about by our clients.
  3. IBM Assist On-site
    Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.

Workload Scheduler Developer's Corner

IBM Workload Scheduler 9.1.0 Fixpack 2 and IBM Dynamic Workload Console 9.1.0 Fixpack 2 are now available.

These fixpacks contain:
    121 APARs,
    4 Request for Enhancements,  with customer validation
    6  Internal Enhancements and internal defects.

These fixpacks can be found by accessing the Fix Central section for the Tivoli Workload Scheduler. To download the Workload Scheduler and Tivoli Dynamic Workload Console:
    Select the Product Group: Tivoli
    Select Product: Tivoli Workload Scheduler
    Select 9.1.0 Installed Version
    Select the Platform
    Select Browse for fixes and click Continue

TWS 9.3 is NOW available! Here are the announcement letters for Distributed and z/OS!
    Workload Scheduler & Workload Automation
    Workload Scheduler for z/OS

Join the official IBM Workload Automation - Development Collaboration Community
* Create your own Developerworks account and join the community
* Participate in the TWA Beta Forum to provide your feedback on the new features

"Do you want to learn more about new TWS releases?" Go there! Ready to move to next TWS releases?  If you need assistance please contact y88213@it.ibm.com [IBM TWS Support could assist your team on an Upgrade Plan]

Most recent News and Flashes

Latest Technotes and FAQs

Most recent APARs

Latest Downloads and Fixes

Education and training

  1. Workload Automation (Youtube) training modules
    Check out the available training videos for your Workload Scheduler software.

Problem Solving Resources

  1. Featured Documents for Workload Scheduler
    This list features the documents most frequently requested by our customers.
  2. Workload Scheduler Documentation Central
    This page includes various documentation links.
  3. Workload Scheduler for Applications Documentation Center
    This page includes various documentation links.
  4. Detailed System Requirements for Tivoli Workload Scheduler for Applications, V8.6
    This document details the system requirements for Tivoli Workload Scheduler for Applications, version 8.6
  5. Troubleshooting Guides for Tivoli Workload Scheduler
    This document contains links to the Troubleshooting guides for Tivoli Workload Scheduler (TWS) versions 8.4 through 9.2

Forums and Wikis

  1. Process Automation Community
    Connect, learn, and share with the Process Automation experts.
  2. Workload Automation Forum
    This forum is for technical discussion focused on IBM Workload Automation products to share product knowledge and experience.

If you have peers or co-workers that may benefit from these newsletters, please have them bookmark this link

Warmest regards,
The IBM Workload Scheduler Support Team!

Keep up-to-date with IBM Electronic Support through these social media channels:
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Related information

Tivoli Participating Product Newsletters

Product Alias/Synonym

Tivoli Workload Scheduler
IBM Tivoli Workload Scheduler
Tivoli TWS
Workload Scheduler

Document information

More support for:

IBM Workload Scheduler

Software version:

8.6, 9.1, 9.2, 9.3

Operating system(s):

Platform Independent

Software edition:

Edition Independent

Reference #:


Modified date:


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