December, 2014 - Workload Scheduler Customer Support Technical Information Newsletter

Newsletter


Abstract

Client self assist - Technical Support Information for Tivoli Workload Scheduler Adminstrators

Content

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C&SI Support Newsletter

December 05, 2014 | Issue #05

Welcome to the IBM Cloud and Smarter Infrastructure (C&SI) - Tivoli Workload Scheduler technical support information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources


  1. The Support Portal for Workload Scheduler
    Allows you to find technical content, answers, solutions and much more.
  2. Tivoli Workload Scheduler Support Landing Page
    This page is dedicated to Tivoli Workload Scheduler support where you can find more information related to Tivoli Workload Scheduler and quickly perform searches on subjects that are commonly asked about by our clients.
  3. IBM Assist On-site
    Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.

Workload Scheduler Developer's corner


"Tivoli Worload Scheduler & Tivoli Dynamic Workload Console 9.2  FP1 will be released in December 2014!"

The TWS 9.2 FP1 contains 63 apars & 95 defects and also 11 features.It will include also new OpenSSL and GsKit level for vulnerability issues.

The TDWC 9.2 FP1 includes support for Win 2012 R2 and Linux Red Hat V7. It contains also 12 APARs/Defects and an enhancement on Direct Query Feature.

The IBM Workload Scheduler team is pleased to announce that a Beta Version of the product is available at the following link http://ibm.co/1DS2WzY

Join the official IBM Workload Automation - Development Collaboration Community:    http://ibm.co/1rRYLNV
>> Create your own Developerworks account and join the community
>> Participate in the Beta Forum to provide your feedback on the new features:    http://ibm.co/1yQxJfA

"Do you want to learn more about new TWS releases ? " Go there!

ReleaseNote TWS 9.1 refreshed to include the support for "parallel" upgrade between TWS 8.4 and TWS 9.1 (TWS Master and Backup 8.4 only "parallel upgrade" is supported)  Click Here for more information.

Direct upgrade of the master domain manager or domain manager is not
supported, only parallel upgrade is supported from Tivoli Workload Scheduler
8.4.0.
TWS 8.4 FTA no direct upgrade is supported to TWS 9.1.
TWS 9.1 MDM will support TWS 8.4 FTAs.
TWS 8.4 MDM will support TWS 9.1. FTAs.

TWS 8.4 will be out-of-support on April 2015!

Ready to move to next TWS releases?

If you need assistance please contact   y88213@it.ibm.com 
IBM TWS Support could assist your team on an Upgrade Plan.

Please continue to visit the   TWA Development Collaboration Community where the IBM TWS team will upload new material to deploy and configure TWS features!

Latest Technotes and FAQs


Most recent APARs


Latest Downloads and Fixes



  1. Fixes by version for Workload Scheduler
    This document points to the fixes by version for the TWS product.
  2. Fix Central for Workload Scheduler
    Tool to help you search fixes for your specific product.
  3. Recommended fixes for Workload Scheduler and TDWC
    A comprehensive list of recommended, generally available fixes.

Education and training

  1. Workload Automation (Youtube) training modules
    Check out the available training videos for your Workload Scheduler software.
  2. Support Technical Exchange training events for Workload Scheduler
    This is where you can find new or previous technical training events that are available.

Problem Solving Resources

  1. Featured Documents for Workload Scheduler
    This list features the documents most frequently requested by our customers.
  2. Workload Scheduler Documentation Central
    This page includes various documentation links.
  3. Workload Scheduler for Applications Information Center
    This page includes various documentation links.

Forums and Wikis

  1. Process Automation Community
    Connect, learn, and share with the Process Automation experts.
  2. Workload Automation Forum
    This forum is for technical discussion focused on IBM Workload Automation products to share product knowledge and experience.
Forums and Wikis

If you have peers or co-workers that may benefit from these newsletters, please have them bookmark this link

Warmest regards,
The C&SI Tivoli Workload Scheduler Support Team!

Keep up-to-date with IBM Electronic Support through these social media channels:
Twitter | FacebookIBM Electronic Support Community Blog | YouTube | LinkedIn

Related information

Tivoli Participating Product Newsletters

Product Alias/Synonym

Tivoli Workload Scheduler
TWS
IBM Tivoli Workload Scheduler
Tivoli TWS
Workload Scheduler

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Document information


More support for:

Tivoli Workload Scheduler

Software version:

8.2, 8.2.1, 8.3, 8.4, 8.5, 8.5.1, 8.6

Operating system(s):

Platform Independent

Software edition:

Edition Independent

Reference #:

7013365

Modified date:

2014-12-09

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