Client self assist - Technical Support Information for IBM Workload Scheduler Adminstrators
Welcome to the Tivoli Workload Scheduler Technical Support Information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.
The Support Portal for IBM Workload Scheduler
Allows you to find technical content, answers, solutions and much more.
IBM Workload Scheduler Support Landing Page
This page is dedicated to IBM Workload Scheduler support where you can find more information related to Tivoli Workload Scheduler and quickly perform searches on subjects that are commonly asked about by our clients.
IBM Assist On-site
Live remote assistance tool to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.
Workload Scheduler Developer's Corner
TWS 8.5.x Announcement
EOS has been declared for these releases and will be effective on Sept. 2016. Also, the Job Scheduling Console version 8.4 will be out-of-support at the same time.
"Do you want to learn more about the latest TWS releases?" Go there! Ready to move to the next TWS release? If you need assistance please contact firstname.lastname@example.org [IBM TWS Support can assist your team on an upgrade plan].
Is it possible to move from TWS 8.5.x to TWS 9.2? The answer is yes. Refer to the TWS 9.2 Planning and Installation Guide for information about details and limitations. In case you need additional information, send us an email at: email@example.com
Visit Known issues and workarounds about installation/upgrade on TDWC/TWS 9.x!"
Is it possible to move from TWS 8.5.1 to TWS 9.3? The answer is yes, with some limitations. For details, visit this technote.
Starting from August 2015, you can upgrade the agents for IBM Workload Scheduler Version 9.3 using IBM Endpoint Manager!
Refer to this link for details.
The IBM Workload Automation team is pleased to announce that a Beta Version of the product is available on SaaS!
- 30 days of free usage of a fully working IWA working environment hosted on IBM CLOUD.
- A Docker Agent already installed and active.
- Code level is IWA 9.3 GA plus the new release features currently in the development stage:
- Conditional dependencies
- What-if analysis and applying changes to the plan
- Importing Windows Task Scheduler and Cron definitions
How can I join?
Get an IBM ID (register at https://www.ibm.com/account/profile/us?page=reg). Send an email to firstname.lastname@example.org asking for your IBM ID to be subscribed. Once a confirmation email is received, check your mailbox for a message from sender email@example.com. Click the link in the email and you are ready to get started on Workload Automation in the Cloud!
Most recent News and Flashes
- Security Bulletin: Tivoli Workload Scheduler Distributed GSKit Encrypted Record Length Vulnerability (CVE-2012-2191)
Latest Technotes and FAQs
Most recent APARs
- IV76571: ERROR: 'UNRECOGNIZED COMMAND LINE ARGUMENT "-NOROOT"' WITH LINUX 9.3 TDWC INSTALL USING 'SETUPDWC.SH -NOROOT'
- IY81495: CONNECTOR NOT ALLOWING JSC TO RESOLVE $MASTER IN THE HOST FIELD OF AN XA DEFINITION WHEN TRYING TO GET A PL FOR SAP GJS2031E
- IY47013: TWS 8.2 INSTALLATION FAILS BECAUSE COMPANY NAME HAS SPACES FOR EXAMPLE "IBM ITALIA" NEEDS TO BE "IBM-ITALIA"
- IV78030: When DST starts, if SOD falls on the hour missing, plan is extended for 24 hours instead than for 23.
Latest Downloads and Fixes
Fix Central for Tivoli Workload Scheduler
Fix Central provides fixes and updates for your system's software, hardware, and operating system.
Education and training
IBM Workload Automation (YouTube) training modules
Check out the available training videos for your Workload Scheduler software.
Problem Solving Resources
Featured Documents for Workload Scheduler
This list features the documents most frequently requested by our customers.
IBM Workload Scheduler Knowledge Central
Links to product documentation for all versions.
Troubleshooting Guides for IBM Workload Scheduler
This document contains links to the Troubleshooting guides for IBM Workload Scheduler (TWS) versions 8.4 through 9.2
Forums and Wikis
IBM Process Automation Community
Connect, learn, and share with the Process Automation experts.
IBM Workload Automation Forum
This forum is for technical discussion focused on IBM Workload Automation products to share product knowledge and experience.
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The Tivoli Workload Scheduler Support Team!
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