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Support & downloads > |
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How to Install and Run Tools through the IBM Support Assistant
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| | | Abstract | | The IBM Support Assistant provides a tooling platform for you to easily download and use various problem determination and analysis tools at no charge. This document explains how to install and run tool add-ons. | | | | | | | | Content | To install and run tools from the IBM Support Assistant, follow these simple steps:
Install the Tools: - If you don't already have the Support Assistant Workbench, download and install the IBM Support Assistant Workbench.
- From the Support Assistant Workbench, click Update > Find New... > Tools Add-ons.
- In the window that pops up, select the tools that you would like to install and follow the on-screen instructions to complete the installation. When the installation is completed, the Workbench will restart.
Run the Tools: - Start the IBM Support Assistant.
- From the Welcome page, click Analyze Problem.
- On the "Analyze Problem" tab, select Tools. You will see a list of all the installed tools.
- Select the tool you would like to run and click Launch to run the tool.
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| Product categories: |
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| | Software | |
| | Software Development | |
| | Other Software Development | |
| | IBM Support Assistant | |
| | Tool Add-ons | |
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| Operating system(s): |
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Linux, Windows
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| Software version: |
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4.0, 4.0.1, 4.0.2, 4.1
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| Reference #: |
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7013279
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| IBM Group: |
| | Software Group |
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| Modified date: |
| | 2009-10-28 |
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