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How to Install and Run Tools through the IBM Support Assistant

 Product documentation
 
Abstract
The IBM Support Assistant provides a tooling platform for you to easily download and use various problem determination and analysis tools at no charge. This document explains how to install and run tool add-ons.
 
 
Content
To install and run tools from the IBM Support Assistant, follow these simple steps:
Install the Tools:
  1. If you don't already have the Support Assistant Workbench, download and install the IBM Support Assistant Workbench.
  2. From the Support Assistant Workbench, click Update > Find New... > Tools Add-ons.
  3. In the window that pops up, select the tools that you would like to install and follow the on-screen instructions to complete the installation. When the installation is completed, the Workbench will restart.


Run the Tools:

  1. Start the IBM Support Assistant.
  2. From the Welcome page, click Analyze Problem.
  3. On the "Analyze Problem" tab, select Tools. You will see a list of all the installed tools.
  4. Select the tool you would like to run and click Launch to run the tool.
 
Related information
Download IBM Support Assistant
IBM Support Assistant Tools Add-on List
 
 
 

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Document information
 Product categories:
 Software
 Software Development
 Other Software Development
 IBM Support Assistant
 Tool Add-ons
 Operating system(s):
  Linux, Windows
 Software version:
  4.0, 4.0.1, 4.0.2, 4.1
 Reference #:
  7013279
 IBM Group:
 Software Group
 Modified date:
 2009-10-28

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