July, 2014 - Tivoli Storage Manager Customer Support Technical Information Newsletter

Newsletter


Abstract

Client self assist - Technical Support Information for TSM Distributed Administrators

Content

Welcome to the IBM Cloud and Smarter Infrastructure's (C&SI) Tivoli Storage Manager technical support information update. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Tivoli Storage Manager on-line self-help resources:

  • Support Portal for Tivoli Storage Manger - Find technical content, answers, solutions and much more.
  • Featured Documents for Tivoli Storage Manager - This document contains links to key information documents and is divided into linked sections for ease of navigation. You may use the links below to jump to the desired section of the document.

Latest News and Flashes
Most recent Technotes and FAQs
Latest Downloads and Fixes
Education and training
Problem-Solving Resources On-line
IBM Electronic Support - Has a portfolio of on-line tools and resources to guide you through the process and to provide important diagnostic data so IBM can help you [Find information; Prevent problems; Troubleshoot; Download fixes & updates] to keep your systems, software, and applications running smoothly.
  • Electronic Entry of Software Service Requests (SR) - Click here to see more details about this streamlined problem submission process to open a problem on-line with IBM Support.
  • IBM Assist On-site - Live remote assistance tool allows IBM Support to securely view and share control of your desktop to help speed up the problem determination, collection of data, and ultimately help resolve complex issues.

Click Here for the complete version of the Previous Month's Tivoli Storage Manager Technical Newsletter Edition

Technical Community Forums and Wikis
  • Service Management Connect - Connect, learn, and share with Integrated Service Management (ISM) professionals in Service Management Connect. Get access to developers and technical experts who provide their perspectives and expertise to help you implement ISM solutions.
  • Tivoli Storage Manager Wiki - This Wiki provides you with best practices and scenarios for using the product.
  • Welcome to the Global C&SI User Community - The Global C&SI User Community is the largest on-line and off-line organization of professionals in the world.
  • C&SI RFE Community - You can collaborate with development teams and other product users regarding product requests for enhancements topics.

If you have peers or co-workers that may benefit from these newsletters, please have them click the Subscribe link from the email they would like to receive this newsletter Subscribe Tivoli Storage Manager Newsletter

Kind regards,
The C&SI Tivoli Storage Manager Support Team!

Related information

Tivoli Participating Product Technical Newsletters

Product Alias/Synonym

TSM
Tivoli Storage Manager
IBM Tivoli Storage Manager
Tivoli Storage Manager

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Document information


More support for:

Tivoli Storage Manager

Software version:

All Versions

Operating system(s):

Platform Independent

Software edition:

Edition Independent

Reference #:

7012255

Modified date:

2014-04-04

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