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November, 2017 - IBM Spectrum Protect™ Customer Support Technical Information Newsletter



This newsletter is aimed at clients and specialists installing, upgrading or using IBM Spectrum Protect™, formerly known as Tivoli Storage Manager (TSM).


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IBM Systems Storage & Software Defined Infrastructure Technical Support Newsletter

November 10, 2017 | Issue #11

Welcome to the IBM Spectrum Protect™ Technical Support Information newsletter. This communication is designed to help you derive maximum value from your software by providing the most up-to-date technical information, answers to frequently asked questions, and links to other key information.

Support Resources

    Support Portal for IBM Spectrum Protect™
    Find technical content, answers, solutions and much more.
    Featured Documents for IBM Spectrum Protect™
    Links to key information documents and is divided into linked sections for ease of navigation.
    IBM Support Site Assistance
    Working with IBM to help support your IBM product(s).
    Work with IBM Support using Technical Support Chat
    IBM Technical Support Chat is an instant messaging service to connect to IBM representatives available to eligible clients.
    Welcome to the IBM Client Success Essentials Community!
    This community brings together users of IBM software to share, collaborate and connect with each other virtually. Here, you'll find training videos, upcoming events, blogs, important web links, and more.
    IBM Storage Support Enhancements Summary
    At IBM, we are constantly looking for new ways to improve client experience with our storage products and storage support - whether this is to help you quickly get the most relevant or latest information on our best-of breed Storage products, or ways that you can reach out to and engage Storage Support.

Most Recent News, Flashes, and Bulletins

  1. Top 5 Things To Do To Avoid A System Outage Crisis
    Server and Storage service outages and disruptions can cost companies anywhere from thousands up to millions of dollars per incident. It impacts your company's image and most certainly client satisfaction.

Latest Technotes and FAQs

Most recent APARs

Latest Downloads and Fixes

    Latest IBM Spectrum Protect™ Server and Client Downloads - Fix Packs and Interim Fixes
    This page has the server and client download links to the latest fix packs and interim fixes by version.
    Recommendations for IBM Spectrum Protect™ Client and Server Fixes
    This document answers the frequently asked question, what product version IBM recommends.

Education and training

  1. Spectrum Protect Plus 10.1 Installation - Quick Demo for VMware

    IBM Spectrum Protect™ - YouTube videos
    Collection of educational training videos.
    IBM Systems Storage - The SOS Files
    Collection of educational training videos and blogs
    IBM authorized live and self paced courses
    Worldwide and leverage offerings from our Global Training Providers.

Problem Solving Resources

    SSIC (IBM System Storage Interoperation Center (SSIC))
    A tool to help you all to identify information on product version levels.
    IBM Spectrum Protect™ Technical Newsletter Previous Month's Edition
    Complete version of the previous month's IBM Spectrum Protect™ newsletter.

Forums and Wikis

    IBM Spectrum Protect™ Forum
    This forum is focused on protecting & maximizing the availability of your on demand computing data with Storage Management solutions.
    IBM DeveloperWorks Storage Blog
    Collaborate with other Storage experts.
    IBM System Storage Forum
    Use this forum to share ideas with knowledgeable experts and discover how IBM's latest storage solutions can address your business challenges.
    IBM Spectrum Protect™ Wiki
    This Wiki provides you with best practices and scenarios for using the product.

If you have peers or co-workers that may benefit from these newsletters, please have them bookmark this link

Warmest regards,
The IBM Spectrum Protect™ Support Team!

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Related information

IBM Systems Storage Technical Support Newsletters

Cross reference information
Segment Product Component Platform Version Edition
Storage Management IBM Spectrum Protect
Storage Management IBM Spectrum Protect Extended Edition

Product Alias/Synonym

IBM Spectrum Protect
IBM Systems Spectrum Protect
IBM Systems Storage Spectrum Protect
Storage Spectrum Protect
IBM Storage Spectrum Protect
Tivoli Storage Manager
IBM Tivoli Storage Manager
Tivoli Storage Manager

Document information

More support for: Tivoli Storage Manager

Software version: All Versions

Operating system(s): Platform Independent

Software edition: Edition Independent

Reference #: 7012255

Modified date: 09 November 2017

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