This list features the most requested documents as well as those identified as valuable in helping answer your questions related to IBM CICS Transaction Gateway (CICS TG) and CICS Universal Client (CICS UC). The list will be updated periodically to reflect new trends and issues.
The content below was sent in the Support Newsletter for CICS Transaction Gateway and CICS Universal Client on 07 March 2013. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.
This document contains links (URLs) to CICS Transaction Gateway and CICS Universal Client technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of CICS Transaction Gateway and CICS Universal Client. This document includes:
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- Software withdrawal and support discontinuance: IBM CICS Transaction Gateway 7.2 withdrawal.
- Customer requirements answered in CICS Transaction Gateway V9.0
This document lists the customer requirements or requests for enhancements (RFEs) that have been delivered in version 9.0 of IBM CICS Transaction Gateway.
- CICS Transaction Gateway V9.0 Maintenance
This document details the APARs included with CICS Transaction Gateway for Multiplatforms v9.0 and CICS Transaction Gateway Desktop Edition v9.0 releases. Note that fix packs are cumulative and contain fixes for APARs included in previous fix packs.
- CICS Transaction Gateway Desktop Edition V9.0 (all supported platforms)
CICS Transaction Gateway Desktop Edition V9.0 provides simple, low-cost, desktop connectivity to CICS applications from a wide variety of client environments. CICS Transaction Gateway Desktop Edition V9.0 is based on the market leading CICS Transaction Gateway for Multiplatforms product.
- Recently available SupportPacs for CICS Transaction Gateway
CC04: IBM CICS Transaction Gateway SSL Configuration Generator
SupportPac CC04 provides a tool for generating a scrambled password suitable for use in the CICS Transaction Gateway (CICS TG) configuration file. This secures the password used to protect an SSL key ring within the configuration file. This SupportPac provides a Java™ tool which accepts a password and produces an option suitable for inserting into the configuration file.
CA76: CICS Transaction Gateway V9 SSL connectivity for .NET applications
This SupportPac, CA76, enables the development of .NET Framework applications that can connect to CICS Transaction Gateway (CICS TG) using Secure Sockets Layer (SSL) protocols. The use of SSL provides authentication and encryption capabilities for secure communication between the application and CICS TG.
CA5F: IBM CICS TG 'gateway' intercept plug-in support
SupportPac CA5F allows integration test tools to intercept ECI calls to CICS Transaction Gateway (CICS TG) from Java™ applications before they are processed by CICS TG.
CH0A: IBM CICS Transaction Gateway Extended Request Monitor
This SupportPac provides a request monitoring utility for CICS Transaction Gateway. It is designed to help identify possible performance related issues and failing requests.
- Recently revised SupportPacs for CICS Transaction Gateway.
CC03: CICS JCA resource adapters for use with JEE application servers
The CICS JCA resource adapters are provided, in order to support connectivity from JEE application servers to CICS using the facilities of the CICS Transaction Gateway.
CH51: CICS Transaction Gateway - Simple Request Monitor Utility
SupportPac CH51 provides a simple monitoring utility based on the CICS TG request monitoring exits. It is designed for auditing purposes or to analyze performance related problems.
- See the new overview video for IBM Support Assistant Team Server!
IBM Support Assistant (ISA) 5.0 Team Server Beta 2 offers enhanced Java problem determination options. New automated data analysis options find symptoms and display solutions for each symptom. And now one person can download the ISA 5 Beta and others can just point their browsers to that instance,
- IBM Electronic Support Newsletter is Out!
Subscribe to IBM Electronic Support News and stay up-to-date with IBM’s portfolio of on-line tools, tips, and resources to keep your systems, software, and applications running smoothly.
- Fix Central Download Site
Beginning with CICS Transaction Gateway V18.104.22.168 you can download fixes and APARs directly. Browse for all fixes for your specific software version or search for fixes by fix ID or Authorized Program Analysis Report (APAR) or Software Problem Report (SPR) number. You can also search for fixes by entering text information, such as an error code or exception or you can display a set of recommended fixes for your specific version. Use the following information for CICS Transaction Gateway on Fix Central: Select Product Group : All Software Product : CICS Transaction Gateway for Multiplatforms Installed Version : ALL (or desired version) Platform : ALL (or desired platform) Select <Continue>
- APAR/PTF table for CICS Transaction Gateway V9.0, V8.1, V8.0, V7.2, V7.1, V7.0, V6.1 and V6.0 for z/OS
This document provides tables of APARs which have resulted in PTFs for IBM CICS Transaction GatewayV9.0, V8.1, V8.0, V7.2, V7.1, V7.0 which are not included in the base level of the products.
- Supported Software for CICS Transaction Gateway products
This document provides the supported releases of CICS Transaction Gateway from which you can select specific detailed system requirements.
- CICS Family of products SupportPacs
IBM CICS family SupportPacs provide you with a range of downloadable code and documentation that compliments the CICS family of products.
- CICS Transaction Gateway Product Comparison
CICS Transaction Gateway is available on a variety of platforms, providing different capabilities and qualities of service. Each product delivers the core capability for enterprise modernization and connectivity for CICS assets. However, depending on deployment choice, CICS TG can deliver different benefits.
- Choosing the correct CICS Resource Adapter to deploy in WebSphere Application Server (Revised)
Which CICS Resource Adapter should I use with my version of WebSphere Application Server (WAS) and my version of CICS Transaction Gateway (CICS TG)?
- CICS Transaction Gateway Family Support Pages
CICS Transaction Gateway Support Page
Primary support resources for CICS Transaction Gateway
CICS Universal Client Support Page
Primary support resources for CICS UC
- IBM Software Support Lifecycle
Find detailed information about the available IBM Software Support Lifecycle Policies to help you realize the full value of your IBM software products.
- IBM Electronic Support
IBM Electronic Support offers on-line support tools and resources to help you diagnose and resolve problems, and maintain your IBM products.
- IBM CICS Explorer resources
IBM CICS Explorer, An IBM Redbooks publication
IBM Customer Information Control System (CICS) Explorer is the new face of CICS Integration point for CICS tooling with rich CICS views, data, and methods.
Using CICS Transaction Gateway, High Availability, and the CICS Explorer
This IBM Redpaper publication describes how the CICS Explorer can be used to aid configuration and administration of the CICS Transaction Gateway for z/OS. Starting from a basic system configuration, it takes you through the steps to create a high availability topology and implement request monitoring.
Latest version of CICS Explorer and CICS Tools plug-ins for CICS TS V4 or V3
What is the latest version that you can download of the IBM CICS Explorer for CICS Transaction Server for z/OS (CICS TS) V4.2, V4.1, V3.2, or V3.1 and the corresponding CICS Tools plug-ins?
CICS Transaction Gateway for z/OS Version 8 Release 1 : Monitoring and statistics.
CICS TG plug-in for CICS Explorer : The CICS TG perspective of the CICS Explorer includes a Gateway daemons view, CICS connections view, and a CICS TG Explorer view.
IBM CICS Explorer Downloads
The CICS Explorer is now fully supported for users of CICS Transaction Server V3 and V4, as are the plug-ins for CICS Performance Analyzer, CICS Interdependency Analyzer, CICS Configuration Manager, and CICS Transaction Gateway. A plug-in for OMEGAMON XE for CICS is available as a Tivoli OPAL contribution. IBM Rational Developer for System z V7.6 has embedded a GA version of the CICS Explorer, allowing integration with the CICS tools.
developerWorks : CTG plug-in with CICS Explorer v1.1
CICS Explorer forums : CTG plug-in with CICS Explorer v1.1
- Rational Test Workbench V8.0.1 - functionality available to CICS TG .
CICS Transaction Gateway Test and Record. A new CICS Transaction Gateway (CTG) transport has been added to the Architecture School perspective (logical and physical views). This allows for functional and performance testing of CICS transactions with the CTG. It is also possible to record transaction invocations made through the CTG in Tester’s Recording Studio perspective. These events can be used to create tests and datasets.
- Rational Integration Tester - Continuous Integration Testing for your applications.
RIT can help customers move to a model of Continuous Integration Testing for their applications.
- IBM CICS Performance Series: A CPU Study of Ways into CICS.
The CICS Performance Series is a collection of IBM Redpaper publications focused on the performance of customer information control systems (CICS) and written by members of the IBM Hursley CICS development community. The topics are chosen based on feedback from CICS customers, with the goal of expanding readers’ understanding of the rich features offered by the CICS Transaction Server (CICS TS) product portfolio. This latest publication focuses on CPU costs and documents the results of tests performed to assess some widely used methods of getting data in and out of CICS.
- RFE to replace existing FITS process.
Welcome RFE Community users! Here you have an opportunity to collaborate directly with the IBM product development teams and other product users. You can now raise and track requirements using the new IBM RFE system for CICS Transaction Gateway. This is replacing the older FITS process.
- CICS Transaction Gateway product Library
A comprehensive collection of available product documentation for all currently supported releases.
- Use Social Media Aggregator in Support Portal to see latest social media content
This short, 2+ minute video shows you how to see the latest social media content for your IBM products in the IBM Support Portal. It makes it easy to see the latest posts from Twitter, product forums, user groups, blogs, and wikis.
- IBM Education Assistant modules for CICS TG
IBM Education Assistant (IEA) is a collection of multimedia educational modules that help you better understand IBM software products and use them more effectively to meet your business requirements.
- IBM Software Redbooks
Hundreds of IBM Redbooks publications are available for downloading.
An IBM resource for developers and IT professionals.
- Technical Exchange webcasts
Join us as technical experts share their knowledge and then answer your questions. Visit this site often to see upcoming topics.
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