IBM Tivoli Unified Process Composer

Contents

• News Focus
• Education
• Portal - Products

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News Focus

New Version of Free IBM Tivoli Unified Process Tool Supports ITIL V3
IBM has recently release an updated version of IBM® Tivoli® Unified Process (ITUP V7.1.3) that includes full support for ITIL® V3 best practices.  ITUP is a free tool that makes best practice frameworks more actionable and their benefits more attainable by providing prescriptive service management guidance in an easy to navigate web-based tool. ITUP enables organizations to significantly improve IT efficiency and effectiveness by enabling users to easily understand processes, the relationships between processes, and the roles and tools involved in an efficient process implementation. The tool represents the collective experience of IBM experts based on thousands of customer engagements. With more than 17,000 registered users, ITUP is a leading source of service management information.
Click on ITUP tool for details and for a ITUP demo click demo

Education

The education web site has been improved so that it is simpler to find the type of education that required. For training courses on all Tivoli products just click on Tivoli Training to search for the training course and location. HINT - If the course is not available in your country of choice, click on Change search criteria to chose a different country. Alternatively click on Course Listings and scroll and navigate to your training of choice.

If you are unable to locate a course at the time and location you desire, including training for prior product releases, please contact your delivery management team at :
Americas: tivamedu@us.ibm.com
Asia Pacific: tivtrainingap@au1.ibm.com
EMEA: tived@uk.ibm.com
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Portal – Products

Want to know more detail on the products you support ?

For general information, Click on Tivoli Software and Software Support.

For specific product details go to the following URLs:

IBM Tivoli Unified Process Composer

Overview	Support	ITUP tool