This document features the most requested documents as well as those identified as valuable in helping answer your questions related to IBM WebSphere Business Integration Adapters and WebSphere Adapters. The list will be updated periodically to reflect new trends and issues.
The content below was sent in the Support Newsletter for WebSphere Adapters on 10 June, 2014. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.
This document contains links to WebSphere Adapters technical support documents and information. It is intended to help you to be proactive in the support and administration of your software. This document includes:
In the Spotlight
Adapter connector project migration fails in IBM Integration Designer V8.5
When the "Migrate connector project" wizard is invoked on an Adapter Connector project version prior to V18.104.22.168, which is the version of Adapters shipped with IBM Integration Designer V8.5, the migration fails.
How do I deal with the StaleConnectionException in WebSphere Adapter for JDBC
What causes com.ibm.websphere.ce.cm.StaleConnectionException to be thrown and what can I do about it?
JDBC Adapter throws error message DSRA9110E after restarting database
The error message "DSRA9110E Connection is closed" is thrown by the JDBC Adapter inbound process after restarting the database.
WebSphere Adapter for JDBC fails when database object names contain a reserved database keyword
An error message appears when you try to invoke a stored procedure on a Microsoft SQL Server database with WebSphere Adapter for JDBC V22.214.171.124.
Does the WebSphere Adapter for JDBC support SSL or Data encryption when connecting to a database
Does the WebSphere Adapter for JDBC support SSL client authentication or data encryption when connecting to a database? If so, how can this be done?
Top 3 tweets of the 2nd quarter for WebSphere Adapters on Twitter
Follow us on Twitter to receive timely updates!
IBM Knowledge Center is now Generally Available!
IBM Knowledge Center at www.ibm.com/support/knowledgecenter/ brings together over 800 individual Information Centers into a single application. Through July 2014, IBM will be redirecting Information Center pages that you might have bookmarked directly to the corresponding pages in Knowledge Center.
IBM SupportTV offers bite-sized videos for your IBM WebSphere & CICS software products!
Have a few minutes? Check out and subscribe to the IBM SupportTV channel on YouTube, where you can find short, bite-sized videos that are focused on teaching you a specific task for a bunch of your favorite IBM WebSphere & CICS software products!
Wondering how to get started with IBM Support?
Find basic support information on the main tab of the updated Electronic Support page. It provides the information you need to successfully use IBM support.
IBM Software Support Lifecycle
Find detailed information about the available IBM Software Support Lifecycle Policies to help you realize the full value of your IBM software products.
WebSphere Adapters V7.5.0.X fix list for IBM Integration Designer V8.0
WebSphere Adapters provide periodic fixes for editions of release version 7.5. This is a list of those fixes along with the corresponding IBM Integration Designer versions with which they are packaged.
Recommended fixes for WebSphere Adapters
This document is a list of recommended, generally available (GA) fixes for the WebSphere Java Connector Architecture (JCA) and WebSphere Business Integration adapters.
MustGather: Collect troubleshooting data for WebSphere Adapters and WebSphere Business Integration Adapters
Collect troubleshooting data for problems with IBM WebSphere Adapter and WebSphere Business Integration Adapters. Gathering this information before calling IBM support will help familiarize you with the troubleshooting process and save you time.
Download IBM Support Assistant (ISA) Lite for WebSphere Adapters
Install IBM Support Assistant Lite for WebSphere Adapters to quickly collect diagnostic files so your problem can be solved faster.
Supported software for IBM WebSphere Adapters and IBM WebSphere Business Integration Adapters
Hardware and software requirements are provided for IBM WebSphere JCA Adapters.
How to submit and track new product requirements or enhancements for IBM WebSphere Adapters
What is the process or procedure for submitting and tracking new requirements or enhancements for the IBM WebSphere Adapters?
WebSphere Support Technical Exchanges
Follow the WebSphere Adapters support blog
See the blog posts for WebSphere Adapters. You can follow the blog using your developerWorks ID, or through the RSS feed.
developerWorks WebSphere Adapters forum
This forum is for technical discussions supporting the IBM WebSphere Adapters (JCA) and the WebSphere Business Integration Adapters (WBIA). Use this forum to discuss queries relating to the installation, configuration, development, administration, and use of WebSphere Adapters.
Self-Assist Resources and Tools
Find out how online software support tools and resources can save you time, keep you informed, provide training, and help streamline your support experience!
IBM Education Assistant modules for WebSphere products
IBM Education Assistant (IEA) is a collection of multimedia educational modules that help you better understand IBM software products and use them more effectively to meet your business requirements.
IBM Software Redbooks
Hundreds of IBM Redbooks publications are available for downloading.
Webcast replay: WebSphere Adapter for PeopleSoft Known Issues and Solutions
An IBM resource for developers and IT professionals.
Learn about working with the JD Edwards Adapter or Connector on different runtimes, such as WebSphere Message Broker, WebSphere Business Process Manager, WebSphere Cast Iron Appliance, and WebSphere Cast Iron Live.
This presentation discusses known issues with the PeopleSoft Adapter in detail, describes the cause of the issue, and finally provides you with resolution for the issue. The objective of the presentation is to provide the customer self-help in resolving their issues with PeopleSoft Adapter.
There have been several known issues discovered and resolved with the WebSphere Adapter for JDBC. This presentation discusses those issues in detail, describes the cause of the issue, and finally provides you the resolution for the issue. The objective of the presentation is to provide the customer self-help in resolving their issues with WebSphere Adapter for JDBC.