Featured documents for IBM Business Monitor and WebSphere Business Monitor

The content below was sent in the Support Newsletter for IBM Business Monitor (WebSphere Business Monitor) on 07 March 2013. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.

This document contains links (URLs) to IBM Business Monitor (WebSphere Business Monitor) technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of IBM Business Monitor (WebSphere Business Monitor). This document includes:

• In the spotlight
• Plan
• Education

In the spotlight

1. Cannot publish Cognos Cubes from IBM Business Monitor
   In an IBM Business Monitor V8 environment with a remote DB2 server configuration, an error might be thrown in DMGR when a Cognos cube is published from a Monitor model, even if the DB2 client is cataloged with the Monitor and Cognos databases.
   
   
2. KPI history export file cannot be imported
   When you export the KPI history for a model and try to import it on a different system, the data does not get imported, even though the process states CWMKP1068I: SUCCESS Import complete.
   
   
3. Cannot connect to Business Space WebDAV
   Attempts to connect to the WebDAV using Microsoft Windows 7 or Windows 2008 result in an error message.
   
   
4. Augmenting profiles with IBM Business Monitor using the Profile Management Tool fails when using a non-default server name
   Augmenting profiles with IBM Business Monitor using the Profile Management Tool fails when a non-default server name similar to "wpsServer" is used. On the other hand, augmenting profiles with IBM Business Monitor using the Profile Management Tool succeeds when a default name similar to "server1" is used.
   
   
5. Top 4 tweets of the 1st quarter for IBM Business Monitor and WebSphere Business Monitor on Twitter
   Do not wait 3 months for lots of other good information, start following IBM_BPM now!
   
   The service integration bus link fails in the remote messaging engine in IBM Business Monitor
   You followed the instructions documented in the IBM Business Monitor information center to configure queue-based event management in a multiple-cell environment. Everything seems to be configured correctly but the service integration bus link cannot be started.
   
   Deploying a snapshot with monitoring for IBM Business Monitor to a network deployment environment fails
   When you attempt to deploy a process application snapshot with monitoring for IBM Business Monitor to a network deployment runtime environment, deployment fails. You must install a deployment service.
   
   Software prerequisite matrix builder checks the prerequisites between IBM products
   What are the prerequisites between IBM products?
   
   Tuning Alphablox for WebSphere Business Monitor
   WebSphere Business Monitor uses Alphablox for dimensional analysis. To better use resources and avoid performance issues between WebSphere Business Monitor and Alphablox, additional tuning should be performed on the system. To fully maximize the performance, you should author monitor models with performance in mind and configure specific values for the production environment.
   
   
6. Follow the IBM Business Process Management Products Support Blog!
   This blog provides technical information for business process management family of products. Check the blog for topics that affect you.
   
   
7. Use Social Media Aggregator in Support Portal to see latest social media content
   This short, 2+ minute video shows you how to see the latest social media content for your IBM products in the IBM Support Portal. It makes it easy to see the latest posts from Twitter, product forums, user groups, blogs, and wikis.
   
   
8. IBM Electronic Support Newsletter is Out!
   Subscribe to IBM Electronic Support News and stay up-to-date with IBM’s portfolio of on-line tools, tips, and resources to keep your systems, software, and applications running smoothly.
   
   

Plan

1. Fix Packs
   
   Download IBM Business Monitor 8.0.1
   This document provides the eAssembly part numbers that are required to download IBM Business Monitor Version 8.0.1 files from the Passport Advantage Online website.
   
   Installing the required fixes for the IBM Business Process Manager V8.0 products and IBM Business Monitor V8.0
   This document provides detailed instructions for installing the required fixes for IBM Business Monitor V8.0.
   
   Cognos 10.1.1 Business Intelligence Server fix bundle (build 10.1.6235.1134)
   Cognos 10.1.1 Business Intelligence Server fix bundle (build 10.1.6235.1134) is available for use by IBM Business Monitor customers.
   
   
2. Update your IBM Eclipse Help System (IEHS)
   Make sure to update your IBM Eclipse Help System (IEHS) if you have a copy of the information center on your local system.
   
   IBM Eclipse Help System (IEHS) for V7.5.1 BPM products
   
   IBM Eclipse Help System (IEHS) for V7.5 BPM products
   
   IBM Eclipse Help System (IEHS) for V7.0 BPM products
   
   IBM Eclipse Help System (IEHS) for V6.2 BPM products
   
   
3. Recommended fixes for WebSphere Business Monitor
   This document is a comprehensive list of recommended, generally available (GA) fixes for IBM WebSphere Business Monitor releases.
   
   
4. IBM Business Monitor and WebSphere Business Monitor detailed system requirements
   The list identifies the supported releases of IBM Business Monitor (the product name for Version 7.5 and later versions) and WebSphere Business Monitor (the product name for versions prior to 7.5) from which you can select specific detailed system requirements.
   
   
5. Collect troubleshooting data for IBM Business Monitor V7.5
   You are having a problem with IBM Business Monitor V7.5. You would like to know what documentation you must collect (MustGather) so that the IBM Business Monitor Support team can diagnose your problem. If you gather this documentation before contacting support it will expedite the troubleshooting process, and save you time.
   
   
6. Collect troubleshooting data for WebSphere Business Monitor V6.1, V6.2 and V7.0
   You are having a problem with WebSphere Business Monitor V6.1, V6.2 and V7.0. You would like to know what documentation you must collect (MustGather) so that the WebSphere Business Monitor Support team can diagnose your problem. If you gather this documentation before contacting support it will expedite the troubleshooting process, and save you time.
   
   
7. See the new overview video for IBM Support Assistant Team Server!
   IBM Support Assistant (ISA) 5.0 Team Server Beta 2 offers enhanced Java problem determination options. New automated data analysis options find symptoms and display solutions for each symptom. And now one person can download the ISA 5 Beta and others can just point their browsers to that instance,
   
   
8. Sign up to help IBM shape the way that we deliver our technical information to you!
   IBM plans to replace all documentation that is currently in our many Information Centers with one Knowledge Center. IBM would like you to participate in a beta program to test our new Knowledge Center site. Simply sign up by March 12th, spend as little as an hour with the software, and then fill out a single survey.
   
   
9. IBM Electronic Support
   IBM Electronic Support offers on-line support tools and resources to help you diagnose and resolve problems, and maintain your IBM products.
   
   
10. IBM Software Support Lifecycle
    Find detailed information about the available IBM Software Support Lifecycle Policies to help you realize the full value of your IBM software products.
    
    

Education

1. IBM Business Monitor V8.0.1 Information Center
   
   
2. IBM Business Monitor Support Page
   
   
3. WebSphere Business Monitor Support Page
   
   
4. developerWorks
   
   What's new in IBM Business Monitor V8
   IBM Business Monitor provides real-time visibility and insight into your business applications. With the new Version 8 release, it's easier and faster than ever to author and deploy monitor models and their dashboards. Learn about new features such as automatically annotated milestone diagrams, simplified IBM Cognos report authoring, more powerful business situation detection capabilities, and how to generate a custom dashboard that is pre-configured to provide visibility to all of your metrics, KPIs, reports, diagrams, and alerts.
   
   
5. IBM WebSphere Education and Certification for IBM Business Monitor
   IBM WebSphere software training and professional certification is designed for individuals, companies, and public organizations. This link contains the IBM Business Monitor curriculum.
   
   
6. Technical Exchange webcasts
   Join us as technical experts share their knowledge and then answer your questions. Visit this site often to see upcoming topics.
   
   
7. IBM Education Assistant modules for WebSphere products
   IBM Education Assistant (IEA) is a collection of multimedia educational modules that help you better understand IBM software products and use them more effectively to meet your business requirements.
   
   
8. IBM Software Redbooks
   Hundreds of IBM Redbooks publications are available for downloading.