Featured Documents for WebSphere Commerce family



This document features the most requested documents as well as those identified as valuable in helping answer your questions related to WebSphere Commerce products. The list will be updated periodically to reflect new trends and issues.


The content below was sent in the Support Newsletter for WebSphere Commerce on 10 Dec, 2014. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.

This document contains links (URLs) to WebSphere Commerce technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of WebSphere Commerce. This document includes:

In the Spotlight

  1. Feature Pack 8 for WebSphere Commerce V7.0
    Feature Pack 8 for WebSphere Commerce V7.0 is available for download.
  2. Highlights of Version 7 Feature Pack 8
    A look at the new features offered in Feature Pack 8
  3. Overview of WebSphere Commerce performance and stability configurations
    An overview of initial configuration settings that affect performance and stability of a WebSphere Commerce environment.
  4. WebSphere Commerce CSE Blog
    Visit here to learn tips and tricks to suit your current implementation, the latest security bulletins and much more.
  5. Top 3 Tweets during 4Q/2014
    Follow us on Twitter at http://twitter.com/IBM_Commerce to receive timely updates!
  6. IBM Client Success Essentials Community
    This community brings together users of Smarter Cities, Smarter Commerce, Smarter Content and Smarter Workforce software to share, collaborate and connect with each other virtually. In this community, you'll find training videos, upcoming events, blogs, important web links, and more. Sign in with your IBM ID and register for the site.
  7. IBM Client Success Essentials Community Demonstration
    Watch a video demonstration of the Client Success Essentials community.


  1. In case you missed it!
  2. Latest Deliverables
    A list of the latest available Fix Packs and Feature Packs by version for IBM WebSphere Commerce releases.
  3. MustGather: Read first for WebSphere Commerce V7.0
    Gathering this data will help you save time before calling IBM Support.
  4. RFE Community Announcement
    The developerWorks RFE Community is now the preferred method for submitting Requests for Enhancements (RFEs) for many WebSphere Commerce and WebSphere Transformation Extender products.
  5. Getting Electronic Support from IBM - Open PMRs online
    A portfolio of tools and resources to keep your systems, software, and applications running smoothly. IBM Electronic Support offers on-line support tools and resources to help you diagnose and resolve problems, and maintain your IBM products.
  6. IBM Software Support Lifecycle
    Find detailed information about the available IBM Software Support Lifecycle Policies to help you realize the full value of your IBM software products.
  7. Stay informed of critical IBM software support updates with My Notifications - Now improved
    One of the best ways to prevent problems and to stay informed of critical support updates for your IBM software products is to take advantage of My Notifications.


  1. Technical Exchange webcasts
    Join us as technical experts share their knowledge and then answer your questions. Visit this site often to see upcoming topics.
  2. Webcast replay: Working with IBM WebSphere Commerce Support
    This session will provide an overview of the best practices when working with the WebSphere Commerce L2 Support team.
    Webcast replay: Direct Integration with Sterling Order Management and WebSphere Commerce Feature Pack 7
    An overview of the integration, how to migrate from a previous WESB integration to Direct, as well as the latest fixes introduced at the WebSphere Commerce Feature Pack 7 level.
  3. WebSphere Commerce CSE Blog
    The external location for the IBM WebSphere Commerce Client Success Essentials blog, exclusive to WebSphere Commerce Technical Support
  4. Technotes
  5. Incorrect hostname is cached after SEO URL construction
    When using wcf:url tags, sometimes an incorrect hostname may get cached if that incorrect hostname hits the storefront first.
  6. Education Assistant: WebSphere Commerce
    IBM Education Assistant (IEA) is a collection of multimedia educational modules that help you better understand IBM software products and use them more effectively to meet your business requirements.

Cross reference information
Segment Product Component Platform Version Edition
Commerce WebSphere Commerce Business Edition Installation AIX, i5/OS, Linux, Solaris, Windows 5.6, 5.6.1
Commerce WebSphere Commerce - Express Migration i5/OS, Linux, Windows 5.6, 5.6.1, 6.0, 7.0
Commerce WebSphere Commerce Enterprise Installation AIX, i5/OS, Linux, Solaris, Windows 6.0, 7.0
Commerce WebSphere Commerce Developer Business Edition General Windows 5.6, 5.6.1
Commerce WebSphere Commerce Developer Enterprise General Windows 6.0, 7.0
Commerce WebSphere Commerce Developer Express General Windows 5.6, 5.6.1, 6.0, 7.0
Commerce WebSphere Commerce Developer Professional Edition General Windows 5.6, 5.6.1, 6.0

Product Alias/Synonym


Rate this page:

(0 users)Average rating

Document information

More support for:

WebSphere Commerce Professional Edition
Implementation / Usage

Software version:

5.6, 5.6.1, 6.0, 7.0

Operating system(s):

AIX, Linux, Solaris, Windows, i5/OS

Reference #:


Modified date:


Translate my page

Machine Translation

Content navigation