This list features the most requested documents as well as those identified as valuable in helping answer your questions related to IBM Tivoli Director Integrator (TDI). The list will be updated periodically to reflect new trends and issues.
This note contains links (URLs) to IBM Tivoli Directory Integrator technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of TDI.
|In the spotlight|
1. Version of the IBM Universal JDBC driver in use is not licensed
The version of the IBM Universal JDBC driver in use is not licensed for connectivity to QDB2/<OS> databases. To connect to this DB2 server, please obtain a licensed copy of the IBM DB2 Universal Driver for JDBC and SQLJ.
2. How to fix Script issues in TDI 6.1 ?
There are couple of known issues with scripts deployed by TDI 6.1 installation. Some of these scripts do not function properly, because of the errors pointed out in the following Technote.
3. Running solution returns: java.io.IOException: The pipe has been ended
"The java class is not found: Files\IBM\TDI\V6.1\IDILoader.jar com.ibm.di.server.RS - rAssemblyLines.allied -SC:\Documents" will be found in the TDI Configuration Editor Assemblyline output or in the ibmdisrv server log "<TDI Installation>\logs\ibmdi.log>".
4. Install Failure - Installation fails at 67% of completion
Install, com.installshield.si.wizardbeans.InitializeSIAction, err, com.ibm.ac.si.nls.SIRuntimeException:
5. Install Failure - Fixpack installation hangs at 0%
A java.lang.NullPointerException stack trace will be found in the window where the "gmi" utility has been started.
6. Performance Best Practices Paper for TDI 6.1 and 6.1.1
This White Paper provides TDI Performance tuning information, techniques and pointers.
|General self-help resources|
Here are some other ways that you can access Identity Manager self-help support information on the Web:
1. IBM Tivoli Directory Integrator Support Page
Primary support resources for IBM Tivoli Directory Integrator
2. IBM Support Assistant (ISA) Download Page
Download the IBM Support Assistant (ISA), a free cross-product client application that increases your capacity for self-help.
3. IBM Software Support Toolbar
This is a stand-alone application that allows you to easily search IBM.com for all types of software support content plus organizes the major areas of not only Software support, but the individual brand support sites into a concise application.
4. IBM Tivoli Software Support RSS Feeds
These RSS feeds allow you to stay up-to-date with the latest content created for specific IBM Tivoli Software products.
5. IBM Software Support Lifecycle page
The IBM Software Support Lifecycle policy specifies the length of time support will be available for IBM software.
6. Tivoli Support Platforms
Identifies the supported software options by operating system for the Tivoli products
- 5 Sept 2014: Reviewed
- 19 Sept 2008: Reviewed
- 17 April 2007: Created Featured Documents
Original publication date