Featured documents for IBM Tivoli Directory Integrator (TDI)

Product documentation


This list features the most requested documents as well as those identified as valuable in helping answer your questions related to IBM® Tivoli® Director Integrator. The list will be updated periodically to reflect new trends and issues.


This note contains links (URLs) to IBM Tivoli Directory Integrator technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of TDI. This note includes:

  • In the spotlight
  • Recent and Important Downloads
  • Education
  • General self-help resources

In the spotlight

1. Collecting Javacore, Heapdump and Verbosegc log in TDI
By default, a Javacore occurs when the JVM terminates unexpectedly. A Javacore can also be triggered by sending specific signals to the JVM.

2. Version of the IBM Universal JDBC driver in use is not licensed
The version of the IBM Universal JDBC driver in use is not licensed for connectivity to QDB2/<OS> databases. To connect to this DB2 server, please obtain a licensed copy of the IBM DB2 Universal Driver for JDBC and SQLJ.

3. How to fix Script issues in TDI 6.1 ?
There are couple of known issues with scripts deployed by TDI 6.1 installation. Some of these scripts do not function properly, because of the errors pointed out in the following Technote.

Software version: 6.1.1, 6.1

4. SSL connection from HTTPClient connector to HTTPS server, fails
Trying to establish SSL connection from HTTPClient connector to HTTPS web server using TDI 6.0 throws an exception of "No trusted certificate found".

5. Running solution returns: java.io.IOException: The pipe has been ended
"The java class is not found: Files\IBM\TDI\V6.1\IDILoader.jar com.ibm.di.server.RS - rAssemblyLines.allied -SC:\Documents" will be found in the TDI Configuration Editor Assemblyline output or in the ibmdisrv server log "<TDI Installation>\logs\ibmdi.log>".

6. TDI v6.1 installer does not make it past the initialization phase
The installer simply closes. The log states that the Solution Install(SI) version currently installed on the
system is at a different version.

Software version: 6.1.1, 6.1

7. Install Failure - Installation fails at 67% of completion
Install, com.installshield.si.wizardbeans.InitializeSIAction, err, com.ibm.ac.si.nls.SIRuntimeException:

Software version: 6.1.1, 6.1

8. Install Failure - Fixpack installation hangs at 0%
A java.lang.NullPointerException stack trace will be found in the window where the "gmi" utility has been started.

Software version: 6.1.1, 6.1

9. Performance Best Practices Paper for TDI 6.1 and 6.1.1
This White Paper provides TDI Performance tuning information, techniques and pointers.

Software version: 6.1.1, 6.1


1. Technical Exchange Webcasts
Take full advantage of your product. Join us as technical experts share their knowledge and then answer your questions. Visit this site often to see upcoming topics.

2. Support Overview - How Online Support can improve your problem resolution
Access the Support Overview page for information on how to improve your support experience.

General self-help resources

Here are some other ways that you can access Identity Manager self-help support information on the Web:

1. IBM Tivoli Directory Integrator Support Page
Primary support resources for IBM Tivoli Directory Integrator

2. IBM Support Assistant (ISA) Download Page
Download the IBM Support Assistant (ISA), a free cross-product client application that increases your capacity for self-help.

3. IBM Software Support Toolbar
This is a stand-alone application that allows you to easily search IBM.com for all types of software support content plus organizes the major areas of not only Software support, but the individual brand support sites into a concise application.

4. IBM Tivoli Software Support RSS Feeds
These RSS feeds allow you to stay up-to-date with the latest content created for specific IBM Tivoli Software products.

5. IBM Software Support Lifecycle page
The IBM Software Support Lifecycle policy specifies the length of time support will be available for IBM software.

6. Tivoli Support Platforms
Identifies the supported software options by operating system for the Tivoli products

Change history
  • 17 April 2007: Created Featured Documents
  • 19 Sept 2008: Reviewed

Original publication date


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Document information

More support for:

IBM Security Directory Integrator

Software version:

Version Independent

Operating system(s):

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