This document features the most requested documents as well as those identified as valuable in helping answer your questions related to WebSphere Business Modeler and WebSphere Business Compass. The list will be updated periodically to reflect new trends and issues.
The content below was sent in the Support Newsletter for WebSphere Business Modeler on 07 March 2013. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.
This document contains links (URLs) to WebSphere Business Modeler technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of WebSphere Business Modeler. This document includes:
- Increasing the session timeout values for Business Space components
When using Business Space in a unactive state your application session will time out at a certain point in time and you will be prompted to re-authenticatte.
- Avoiding the "Select input and output" message
How do I avoid receiving the "Select input and output" message when I connect objects such as tasks, forks, and decisions?
- Number of concurrent users WebSphere Business Compass can support
If my system is set up with minimum requirements, how many concurrent users can it support?
- Cannot browse WebSphere Business Compass reviewing spaces from WebSphere Business Modeler
I cannot browse WebSphere Business Compass reviewing spaces from WebSphere Business Modeler.
Top 4 tweets of the 1st quarter for WebSphere Business Modeler and WebSphere Business Compass on Twitter
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Time on client and server machines must be synchronized when testing deployable processes from WebSphere Business Modeler
If the clock on the computer where WebSphere Business Modeler is installed is not synchronized with the clock on the server where the process is being tested, you might receive an error when trying to start the process instance in the process testing environment.
Why does my process diagram export to .jpg fail?
When I try to export a large process diagram to .jpg, the export fails, and I get an error. Is there another way to export large diagrams as .jpg files?
Using Shift + Insert in the Process editor
In versions of WebSphere Business Modeler prior to 6.1, I could use Shift + Insert to paste text directly into the Process editor area for things like task names. What can I do to use this function in 6.1.x?
Splitting projects to avoid scalability issues that may severly impact Versioning Check Out or Modeler Project Import actions
How do I avoid memory issues during Versioning Check Out or Modeler Project Import?
- Follow the IBM Business Process Management Products Support Blog!
This blog provides technical information for business process management family of products. Check the blog for topics that affect you.
- Use Social Media Aggregator in Support Portal to see latest social media content
This short, 2+ minute video shows you how to see the latest social media content for your IBM products in the IBM Support Portal. It makes it easy to see the latest posts from Twitter, product forums, user groups, blogs, and wikis.
- IBM Electronic Support Newsletter is Out!
Subscribe to IBM Electronic Support News and stay up-to-date with IBM’s portfolio of on-line tools, tips, and resources to keep your systems, software, and applications running smoothly.
- Fix Packs
Fix Pack 220.127.116.11 is available for Business Process Management products.
- Upgraded IBM Eclipse Help System (IEHS) for V7.0 BPM products on Windows
The IBM Eclipse Help System (IEHS) has been upgraded to a newer version with more features and additional fixes.
- Recommended fixes for WebSphere Business Compass Version 7.0
A comprehensive list of recommended fixes for WebSphere Business Compass.
- Recommended fixes for WebSphere Business Modeler Version 7.0
A comprehensive list of recommended fixes for WebSphere Business Modeler.
- Collect troubleshooting data for WebSphere Business Modeler
You are having a problem with WebSphere Business Modeler. You would like to know what documentation you must collect (MustGather) so that the WebSphere Business Modeler Support team can diagnose your problem. If you gather this documentation before contacting support it will expedite the troubleshooting process, and save you time.
- WebSphere Business Modeler Publishing Server and WebSphere Business Compass detailed system requirements
This list identifies the supported releases of WebSphere Business Modeler Publishing Server and WebSphere Business Compass from which you can select specific detailed system requirements.
- WebSphere Business Modeler detailed system requirements
This list identifies the supported releases of WebSphere Business Modeler Basic and WebSphere Business Modeler Advanced from which you can select specific detailed system requirements.
- See the new overview video for IBM Support Assistant Team Server!
IBM Support Assistant (ISA) 5.0 Team Server Beta 2 offers enhanced Java problem determination options. New automated data analysis options find symptoms and display solutions for each symptom. And now one person can download the ISA 5 Beta and others can just point their browsers to that instance,
- Sign up to help IBM shape the way that we deliver our technical information to you!
IBM plans to replace all documentation that is currently in our many Information Centers with one Knowledge Center. IBM would like you to participate in a beta program to test our new Knowledge Center site. Simply sign up by March 12th, spend as little as an hour with the software, and then fill out a single survey.
- IBM Electronic Support
IBM Electronic Support offers on-line support tools and resources to help you diagnose and resolve problems, and maintain your IBM products.
- IBM Software Support Lifecycle
Find detailed information about the available IBM Software Support Lifecycle Policies to help you realize the full value of your IBM software products.
- IBM Education Assistant for WebSphere Business Compass Version 7
WebSphere Business Compass lets you collaborate with stakeholders using a Web browser to translate business intent into process execution through strategy maps, capability maps, process models, and other BPM assets.
- IBM Education Assistant for WebSphere Business Modeler Version 7
WebSphere Business Modeler products help organizations fully visualize, comprehend, and document their business processes.
Sharing documents in IBM WebSphere Business Compass
WebSphere Business Compass documents can be kept private, shared only with the team, shared across teams, or made available to everyone in the organization. This article presents four common scenarios that walk you through the different options for providing access to documents.
Tips and tricks to get started quickly with WebSphere Business Compass
This article highlights some of the features in WebSphere Business Compass V7 that might seem small but will have big impact on your productivity!
- Technical Exchange webcasts
Join us as technical experts share their knowledge and then answer your questions. Visit this site often to see upcoming topics.
- IBM Education Assistant modules for WebSphere products
IBM Education Assistant (IEA) is a collection of multimedia educational modules that help you better understand IBM software products and use them more effectively to meet your business requirements.
- IBM Software Redbooks
Hundreds of IBM Redbooks publications are available for downloading.
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|Business Integration||WebSphere Business Modeler Basic|
|Business Integration||WebSphere Business Modeler Publishing Server|
|Business Integration||WebSphere Business Compass|
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