This document features the most requested documents as well as those identified as valuable in helping answer your questions related to the IBM Business Process Manager (BPM) products including WebSphere Process Server (WPS) and WebSphere Lombardi Edition (WLE).
The content below was sent in the Support Newsletter for IBM Business Process Management on 10 June 2014. If you would like to subscribe, see the instructions in the IBM Support Newsletter Knowledge Collection.
This document contains links to IBM Business Process Management technical support documents and information. It is intended to help you to be proactive in the support and administration of your software. This document includes:
In the Spotlight
Announcement: IBM Business Process Manager (BPM), IBM Integration Designer, IBM Process Designer, and IBM Business Monitor Version 8.5.5 products
This document provides information about the upcoming release of the IBM Business Process Manager, IBM Integration Designer, IBM Process Designer, and IBM Business Monitor Version 8.5.5 products.
Follow the IBM Business Process Management Products Support Blog!
This blog provides technical information for the business process management family of products. The following blog articles represent some of the recent entries in the blog. You might want to check them out!
Follow IBM_BPM on Twitter!
Do you follow us on Twitter? If not, join the over 3,800 followers of our Twitter account to receive timely updates on the IBM Business Process Manager products, WebSphere Process Server, and WebSphere Lombardi Edition. The following information represents some of our recent top tweets:
The following security bulletins have been recently published to make you aware of issues that might affect your environment.
IBM Knowledge Center is now generally available!
IBM Knowledge Center at http://www.ibm.com/support/knowledgecenter/ brings together over 800 individual information centers into a single application. Through July 2014, IBM will be redirecting information center pages, which you might have bookmarked, directly to the corresponding pages in IBM Knowledge Center.
This blog entry describes the factors that need to be considered to estimate the necessary effort to migrate an existing environment of Lombardi Teamworks, WebSphere Lombardi Edition, WebSphere Process Server, or an older version of IBM Business Process Manager to a new version of IBM Business Process Manager.
This blog describes the necessary extra steps to migrate a WebSphere Process Server V7 environment with WebSphere Business Monitor V7 in the same cell to IBM Business Process Manager Advanced V8.0.
This blog describes the solution to response time delays that might be seen with web service calls in IBM Business Process Manager Advanced V8.x.
This blog describes the multicast traffic considerations with multiple IBM Business Process Manager (BPM) V8.5 environments in a flat network.
This blog article, which was written by a member of our Level 2 Support team, touts the benefits of using the IBM HeapAnalyzer tool.
IBM WebSphere Application Server is shipped as a component of IBM Business Process Manager. Information about a security vulnerability, which affects IBM WebSphere Application Server, has been published in a security bulletin.
A security vulnerability exists in the open source library Apache Commons FileUpload that is shipped with, and used by, the IBM Business Process Manager products.
The User Attribute feature in IBM Business Process Manager does not have an authorization concept.
There is a class loader manipulation vulnerability in Apache Struts (CVE-2014-0114) that affects WebSphere Lombardi Edition and IBM Business Process Manager.
A security vulnerability exists in the open source library Apache Commons FileUpload that is shipped with,and used by, IBM WebSphere Lombardi Edition.
IBM WebSphere Application Server is shipped as a component of IBM WebSphere Process Server. Information about a security vulnerability affecting IBM WebSphere Application Server has been published in a security bulletin.
The following recently published documents have been recommended by our support teams:
List of recommended fixes between fix packs
Between each published fix pack, interim fixes are created for issues that are discovered by our customers through Problem Management Reports (PMR). Use the following links to receive a dynamic list of these interim fixes for all releases of the specified product. You can use the filters on the left side of the results to filter them by release, platform, function, severity, and fix type.
Do you need technical support for your product? The following documents explain what information you must collect (MustGather) so that the appropriate IBM Software Support team can diagnose your problem. If you gather this documentation before contacting support, it will expedite the troubleshooting process and save you time.
Detailed System Requirements
The following documents provide detailed system requirements information for currently supported versions and any previously announced upcoming releases.
This document describes issues thathave been discovered with the BPMDeleteSnapshot and BPMSnapshotCleanup commands. The document provides information and links to the necessary interim fixes. Do not use these commands without applying all of the interim fixes for your release.
The bootstrapProcessServerData command returns a NullPointerException in the wsadmin.traceout file.
IBM Business Process Manager cannot communicate with the IBM BPM document store. All attempts to communication with the IBM BPM document store result in an exception.
Links to new subject-specific data collection documents have been added to this document.
IBM SupportTV offers bite-sized videos for your IBM WebSphere & CICS software products!
Have a few minutes? Check out and subscribe to the IBM SupportTV channel on YouTube, where you can find short, bite-sized videos that are focused on teaching you a specific task for a bunch of your favorite IBM WebSphere & CICS software products!
IBM Training is designed for individuals, companies, and public organizations. New courses are available for the IBM Business Process Manager products. Note: Educational offerings whose course code begins with a V occur online and are instructor-led. Educational offerings whose course code begins with a W occur in a classroom. Educational offerings whose class code begins with a Z are self-paced, virtual courses.
IBM Education Assistant modules for WebSphere products
IBM Education Assistant (IEA) is a collection of multimedia educational modules that help you better understand IBM software products and use them more effectively to meet your business requirements.
IBM Software Redbooks
This site offers hundreds of IBM Redbooks publications that are available for downloading.
developerWorks is an IBM resource for developers and IT professionals.
Technical Exchange webcasts
Join us as technical experts share their knowledge and then answer your questions. Visit this site often to see upcoming topics.
This course teaches proven methods for architecting, designing, and building complex process application solutions with IBM Business Process Manager.
This course shows how you can provide mobile access to business process management (BPM) processes and tasks that run on IBM Business Process Manager.
Original publication date
|Business Integration||WebSphere Process Server||Documentation||AIX, HP-UX, Linux, Solaris, Windows, z/OS||7.0, 6.2, 6.1.2, 6.1|
|Business Integration||WebSphere Lombardi Edition||Documentation||AIX, Linux, Solaris, Windows||7.2, 7.1|
|Business Integration||IBM Business Process Manager Advanced||Documentation||AIX, Linux, Linux zSeries, Solaris, Windows, z/OS||8.5, 8.0.1, 8.0, 7.5.1, 7.5|
|Business Integration||IBM Business Process Manager Express||Documentation||Linux, Windows||8.5, 8.0.1, 8.0, 7.5.1, 7.5|
WebSphere Process Server
WebSphere Lombardi Edition
IBM Business Process Manager