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Tivoli Field Guide - The Tivoli Management Enterprise Endpoint Gateway: A Technical Look at the Internals
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Abstract
An unstable endpoint manager or endpoint gateway can have a catastrophic ripple effect on the reliability and effectiveness of the Tivoli® Management Environment. This is primarily because of the number of management units that are affected by their instability.

An unreliable gateway with 1,000 endpoints logged into it affects the ability of the administrator to effectively manage those 1,000 machines. In an environment of 10,000 endpoints, that
represents a 10% failure rate, which is unacceptable in any operation running 24 hours a day,
seven days a week. An unreliable endpoint manager has an even more crippling effect because management of the aforementioned 10,000 endpoints becomes frustrating if the endpoint manager process (ep_mgr) dies unexpectedly during critical operations.

Analyzing this from a product perspective, you can better understand the problems you might
encounter.

-- The distribution of software using IBM Tivoli Configuration Manager has become a time
sensitive operation, with Service Level Agreements (SLAs) requiring high first time hit
ratios because of small windows of opportunities to deliver business critical software.

-- Tivoli Inventory data requires a high level of accuracy because companies rely on this
data to manage their asset portfolio and plan application rollouts, hardware upgrades,
and deployments. If the data is not available or out of date because it hasn’t been
updated on time, these activities are stymied.

-- System availability of mission critical servers is the foundation of any corporate
organization that hopes to compete. The importance and relevance of the availability data
is dependent on how timely this information is delivered to the administrative IT team.

All these functions are dependent on a stable and functional endpoint manager and endpoint
gateways. With this in mind, it is important to understand how to manage these two processes.
 
 
tfg_gateway_internals_2.1.pdf
 
 

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Document information
 Product categories:
 Software
 Systems and Asset Management
 Change & Configuration
 IBM Tivoli Configuration Manager
 IBM Tivoli Configuration Manager
 Operating system(s):
  Windows
 Software version:
  2.1
 Reference #:
  7007558
 IBM Group:
 Software Group
 Modified date:
 2007-04-04

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